Human Resources Coordinator

Why work at SmartCommerce?

We’re a community of problem solvers passionate about helping clients take their sales to the next level. We develop tools that reinvent the way products get into the hands of consumers across the globe.

We help our clients unlock the power of MORE. We help make their commerce marketing work harder with more shoppable moments, more measurable results, more products in carts. Our clients' success is our mission.

The Human Resource Coordinator aids with and facilitates the human resource processes at all business locations. This role administers employee health and welfare plans and acts as liaison between employees and insurance providers. This position resolves benefits-related problems and ensures effective use of plans and positive employee relations. The Human Resource Coordinator makes that certain plans are administered in accordance with federal and state regulations and that plan provisions are followed. This role provides administrative support to the human resource function as needed, including record-keeping, file maintenance and HRIS entry.

Required for this role:

Must have some experience in Benefits Administration, such as Open Enrollment, Benefits Audit, etc.

About this role:

This is a part-time role with a somewhat flexible schedule- it is approximately 20 hours per week to be worked within 9AM-5PM, ET. A set schedule will be determined prior to start. For example, this role could be performed 10AM-2PM ET, M-F.

Responsibilities:

Recruitment and Selection

• Track status of candidates in HRIS and responds with follow-up letters at the end of the recruiting process.
• Prepare new-employee files.
• Assist with recruitment and interview process, such as preliminary interviews, ATS maintenance and hiring manager communication.

Training and Development

• Oversee new employee onboarding and training, including communication and tracking.
• Coordinate company-wide training efforts and seminars, including sexual harassment prevention training and other required training.

Compensation and Benefits

• Administer health and welfare plans, including enrollments, changes and terminations.
• Process required documents through payroll and insurance providers to ensure accurate record-keeping and proper deductions.
• Support Vice President of HR in the Open Enrollment process, including broker and employee communications.
• Reconcile benefits statements on a timely cadence.
• Conduct audits of payroll, benefits or other HR programs and recommends corrective action.

Performance Management

• Assist with the preparation and administration of the employee review process.

Employee Relations

• Perform Human Resource support by answering employee requests and questions.
• Update employee engagement materials such as slide decks, presentations, Q&A's etc.

HR Compliance and Legal

• Complete Forms I-9, verifies I-9 documentation and maintains I-9 files. 
• Submit and assists with new-employee background checks.
• Keep up-to-date on governmental laws and requirements that affect the organization.

HR Administration and Systems

• Assist with processing of terminations.
• Schedule meetings and interviews as requested by the Vice President, HR.
• File documents into appropriate employee files in an online HRIS system.
• Assist or prepare correspondence as requested, including but not limited to state unemployment requests, reference checks and other time-sensitive documentation needs.

Performs other related duties as assigned.

Bachelor's degree in Human Resources or related field preferred and/or equivalent experience.

SHRM-CP credential preferred

Flexible Schedule within US Time Zones.