Account Manager
Skills
- Minimum 5+ years in direct sales or account management, preferably in technology/software.
- Proven track record of exceeding quota in SaaS/enterprise sales and driving portfolio growth.
- Experience navigating complex, multi-stakeholder enterprise sales cycles.
- Strong communication, presentation, negotiation, and executive-level engagement skills.
- Familiarity with CRM systems (Salesforce) and enterprise collaboration, HR, or intranet platforms.
Responsibilities
- Manage and expand a portfolio of named customer accounts to achieve ARR growth targets through retention and upsell/cross-sell.
- Develop account plans based on customer business objectives, industry trends, and competitive landscape.
- Lead business reviews, regular check-ins, and executive relationships to ensure value alignment and long-term partnership.
- Identify, qualify, and close expansion opportunities and negotiate renewals.
- Coordinate with Customer Success, Professional Services, Support, and Product teams to ensure smooth onboarding, adoption, and issue resolution.
- Maintain accurate account records, pipeline, and forecasts in Salesforce and prepare account status reports for stakeholders.
- Advocate for customer needs internally and contribute insights to product and marketing strategies.
Education
- Bachelor's degree preferred or equivalent work experience.
- Relevant sales or industry certifications a plus (e.g., Salesforce certifications).
Benefits
- Base salary range $120,000–$180,000 with eligibility for bonus, equity, and benefits
- Flexible Hub-Hybrid-Remote work model (role-based)
- Standard employee benefits (health, dental, vision) and retirement options
- Opportunities for professional development and cross-functional collaboration
- Work with enterprise clients and a rapidly growing product team
Average salary estimate
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