Sr Director Health Plan Partnership
Skills
- Proven experience managing enterprise health plan partnerships and book of business
- Track record driving ASO and commercial expansion across product lines
- Strong cross-functional collaboration with sales, client success, product, and operations
- Ability to develop and present clear value propositions and impact reports
- Experience establishing reporting, escalation processes, and integration plans
Responsibilities
- Define and execute health plan growth and account management strategy for assigned plan partners in partnership with leadership and solutions teams
- Strategically manage select health plan partnerships, owning day-to-day operations, escalations, partner NPS, retention, and growth
- Drive ASO growth by building relationships with national/local plan leadership and connecting Lantern sales into plan account processes
- Educate plan stakeholders on Lantern’s value proposition and participate in strategic account planning
- Identify expansion opportunities including new logo acquisition and cross-product sale opportunities
- Oversee integration planning and implementation with plan partners and iterate to improve integrations over time
- Establish reporting and escalation processes for the book of business, including Lantern outcomes and plan satisfaction
- Work closely with Sales, Client Success, and Enablement to standardize GTM approaches, provide sales/proposal support, and train teams on partner-specific rules of engagement
Education
- Bachelor’s degree or equivalent experience required
- Advanced degree (MBA, MPH or similar) preferred
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Short & long term disability
- Life insurance
- 401(k) with company match
- Paid time off
- Paid parental leave
Average salary estimate
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