Nps Jobs

Medical Insurance

Dental Insurance

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Equity

Paid Holidays

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Lead the Network Tier as an operationally-driven Customer Success manager, building digital-first lifecycle execution, AI-assisted automation, and predictable SLA and NPS outcomes for thousands of scaled customers.

Lead and scale global, mission-critical SaaS support operations as a Senior Manager focused on operational rigor, cross-functional collaboration, and customer excellence.

Lead and scale AirOps' global Customer organization to drive onboarding, adoption, retention, and expansion for enterprise customers at an AI-focused SaaS startup.

Senior commercial leader responsible for driving strategy, growth and flawless execution across Informa Markets' Agriculture media and events portfolio while owning P&L and customer relationships.

Dental Insurance

Flexible Spending Account (FSA)

Vision Insurance

Paid Holidays

Lead and scale 1Password’s global Customer Success and Renewals organization to drive retention, expansion, product adoption, and customer advocacy across SMB to Enterprise accounts.

Lead and scale a high-touch Customer Success onboarding and adoption team to drive rapid time-to-value, product adoption, and long-term customer health at a high-growth SaaS platform.

Empathetic

Collaboration over Competition

Growth & Learning

Passion for Exploration

Fast-Paced

Startup Mindset

Diversity of Opinions

Rise from Within

Lead the design and rollout of a global post-sales operations framework at Figma, building metrics, reporting, and governance to drive predictable customer outcomes.

Mission Driven

Social Impact Driven

Passion for Exploration

Reward & Recognition

SpaceX is hiring a Technical Operations Engineer for Starlink Customer Success to analyze user metrics, eliminate root causes of poor experience, and lead automation and product launch efforts across teams.

Lead Buildout’s Customer Success function to architect playbooks, automation, and team processes that drive adoption, retention, and commercial outcomes across our CRE SaaS products.

ServiceNow is hiring a strategic VP to lead Customer Excellence for the Strategic Tech, TMT & SI Major Area, accountable for renewals, adoption, services delivery and partner engagement to maximize customer lifetime value.

Lead and scale a high-impact subscription university by driving member acquisition, retention, curriculum excellence, and a thriving entrepreneurial community.

LeanData is hiring a proactive Customer Success Manager to maximize value, retention, and expansion for a portfolio of mid-market customers through strategic advisory and hands-on adoption efforts.

Datavant is hiring a Senior Director of Product to define and deliver a unified, scalable provider-facing product experience that improves provider workflows and drives measurable adoption and retention.

Lead a team of technical product managers at Fortune Brands to own and evolve the Yale and August connected products software platform, driving product roadmaps, delivery, and user-centered outcomes.

Acumatica is hiring a Customer Success Manager to drive adoption, retention, and expansion across a portfolio of mid-market and enterprise customers while delivering exceptional CSAT and NPS.

A Senior Client Success Manager to act as a strategic advisor for enterprise brand partners, leading complex creator marketing programs end-to-end while driving retention and upsell.

Lead and scale Roamly's hybrid customer service and retention team in the Austin metro area, focusing on KPI-driven performance, employee development, and process automation.

Lead enterprise customer success at Sprinto by driving GRC transformation, ensuring strong adoption and renewal outcomes, and advising CISOs and senior stakeholders on compliance strategy.

Experienced retail leader sought to manage the RedLion mobile store in Litchfield, driving sales, developing staff, and delivering top-tier customer service.

Lead a high-energy retail team for Blufox Mobile in South Bend, driving sales of Comcast XFINITY services while managing store operations and customer satisfaction.

Acumatica is hiring a strategic VP of Customer Success to build a partner-first, data-driven organization that maximizes retention, expansion, and customer advocacy across the lifecycle.

Lead the product transformation at Bizee by architecting an AI-first, customer-centered platform and building the product organization that will drive the next decade of growth.

TDO Software (Fluent/Valsoft) is looking for a customer-focused Practice Development Associate to manage and grow relationships with endodontic clients while supporting product adoption and retention.

Lead Gravie’s member services optimization strategy and team to drive process transformation, technology enablement, and measurable improvements in service quality and efficiency.

Lead the development and execution of Gilead’s digital solutions and AI strategy to transform patient awareness, access, and adherence through integrated, enterprise-wide experiences.

Senior User Researcher needed to lead qualitative and quantitative research that shapes product decisions for MagicSchool's generative AI platform for educators.

Lead strategic, executive-facing customer relationships at Fieldguide to drive adoption, retention, and expansion across large advisory firms while influencing product and operational roadmap.

InStride seeks a Sr. Client Success Specialist to own franchise operator accounts, drive enrollment growth and retention, and act as a strategic advisor across internal teams and partner leadership.

Lead store performance and team development as a Floating Retail Store Manager for a fast-growing telecommunications partner serving Brooklyn and nearby locations.

Lead the enterprise Tax Reporting product portfolio at insightsoftware to drive strategic roadmap, commercial performance, and customer impact for global tax and finance teams.

Lead WISEcode’s customer success strategy and build an AI-first, highly automated lifecycle and support system to drive adoption, retention, and product-led growth.

Lead Visa's IVR and omnichannel product strategy for DPS, designing voice and SDK-enabled experiences that improve containment, reduce AHT, and elevate cardholder satisfaction.

Lead and develop high-performing retail teams across Long Island stores as a Floating Store Manager for a fast-growing telecommunications partner, driving sales, operations, and exceptional customer experience.

Dental Insurance

Disability Insurance

Flexible Spending Account (FSA)

Health Savings Account (HSA)

Vision Insurance

Performance Bonus

Paid Holidays

SQUIRE seeks a results-driven Customer Success Manager to manage a high-volume SMB portfolio, boost adoption and retention, and grow customer lifetime value across U.S. accounts.

Monarch is hiring a remote Membership Specialist to grow physician membership panels by converting patients through empathetic outreach, CRM-driven pipeline management, and coordinated practice support.