Education at Work is a nonprofit contact center provider helping college students graduate with less debt by partnering with clients to address customer service needs through a millennial workforce.
A results-focused Seasonal Corporate Trainer is needed to deliver engaging onboarding and upskilling programs, coach student employees, and use data to close knowledge gaps in a call-center environment.
Lead a seasonal, in-person call center team at Education at Work supporting QuickBooks Live customers by coaching agents, managing quality and schedules, and resolving escalations.
Education at Work seeks a Program Ready Trainer in Tempe to deliver Intuit tax training and coach new hires while flexing into operational Product Expert/Tax Specialist duties.
Education at Work is hiring a seasonal Quality Assurance Analyst to evaluate calls, analyze performance data, and deliver recommendations to improve compliance and customer experience.
Seasonal Call Center Supervisor needed to lead, coach, and manage a high-performing team of TurboTax student tax specialists while ensuring quality, attendance, and excellent customer service.
Lead operations for Education at Work's seasonal customer service programs in Salt Lake City, driving partner success, coaching supervisors, and optimizing performance across a large student workforce.
Work remotely as a Seasonal QuickBooks Live Expert for E@W, providing expert QuickBooks Online bookkeeping and customer support during the tax season.
Seasonal Call Center Supervisor needed to lead and coach a student agent team in Salt Lake City, managing quality, adherence, escalations, and schedules through April 30, 2026.