About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $15 billion global provider of IT solutions and services.

 

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.

• Continuous professional growth and leadership opportunities.

• Health, wellness, and financial benefits to offer peace of mind to you and your family.

• World-class facilities and the technology you need to thrive – in our offices or yours. 

Job Summary

The Sr. Trainer – Sales Leadership is responsible for designing, delivering, and optimizing high-impact sales leadership training programs that align with SHI’s business goals. This role focuses on upskilling current and emerging sales leaders, driving sales performance, and partnering with sales and business leaders to build a culture of continuous learning and commercial excellence. The ideal candidate brings advanced sales experience, proven sales leadership, and a track record in developing and coaching sales leaders.

Role Description

• Partner with Sales Leadership, Sales Enablement, and L&D to assess skills gaps, identify business priorities, and define training objectives for sales leaders and managers.

• Design, develop, and deliver best-in-class training programs covering sales strategy, coaching, pipeline management, forecasting, negotiation, and leadership development.

• Utilize data (KPIs, performance metrics, feedback) to measure training impact and continually iterate on content for maximum ROI and business alignment.

• Coach and mentor sales leaders to build high-performing, accountable teams that consistently achieve targets.

• Lead and facilitate engaging workshops, bootcamps, webinars, and cohort-based learning experiences for new and tenured sales leaders.

• Oversee the curation, creation, and governance of sales leadership training content; ensure all materials are current, relevant, and aligned with SHI’s business objectives.

• Partner with Sales Enablement and Product/Marketing teams to ensure sales leaders are equipped with the latest tools, resources, and competitive insights.

• Stay current with sales methodologies, enablement best practices, adult learning principles, and technology trends.

• Support the onboarding and continuous development of new sales leaders and managers.

• Leverage SHI’s LMS and analytics tools (e.g., SHI Learn, CRM, PowerBI) to track engagement, adoption, and outcomes.

• Deliver training globally as required (North America, EMEA, APAC).

• Conduct in-person and online training sessions for SHI employees.

• Facilitate Learning by incorporating a variety of presentation methods and applications to accommodate different learning styles, including classroom instruction, virtual, and blended learning.

• Develop and present learning content specific to sales and technology acumen, internal systems and tools, operational processes, and professional development.

• Create new training courses and programs using various training vehicles such as video, documentation, and practical exercises.

• Continuously update and enhance training curricula based on department or companywide training initiatives.

• Organize and maintain content in platforms such as SHI Learn, Brainshark, MSFT Teams, and other internal SharePoint sites.

• Collaborate to adapt existing training materials for use in the SHI Learning Management System and promote its use company-wide.

• Maintain records and report data on completed courses, absences, issues, and other relevant metrics.

• Offer feedback, support, training, and guidance to employees and fellow members of the Learning & Development team.

• Identify ways to improve learning effectiveness and delivery methods to continually enhance the training experience.

Behaviors and Competencies

• Adaptability: Can adjust to changes in the work environment, manage multiple tasks, and effectively handle uncertainty.

• Communication: Can effectively communicate complex ideas and information, and can adapt communication style to the audience.

• Collaboration: Can actively participate in team discussions, respect differing opinions, and collaborate with others to achieve common goals.

• Creativity: Can demonstrate creativity in problem-solving, considering multiple perspectives and exploring diverse options.

• Emotional Intelligence: Can identify and manage personal emotions and begin to recognize others’ emotions in moderate situations.

• Instructional Design: Knowledge of fundamental instructional design theories and models, such as ADDIE and SAM.

• Technical Expertise: Can apply technical knowledge and skills effectively in most situations, with occasional guidance.

• Continuous Improvement: Can identify moderate areas for improvement and implement moderate changes.

Skill Level Requirements

• Excellent organization, planning, and time management abilities. - Basic

• Exceptional listening skills and proficiency in communicating the company’s value proposition and Sales Methodology. - Basic

• Ability to work effectively with all levels of an organization, both internally and externally, and develop relationships with guest speakers. - Basic

• Strong analytical skills including the ability to distill large amounts of information into concise, relevant components. - Basic

• Ability to work independently and in a team environment. - Basic

• Possesses self-motivation, and the ability to show initiative to complete tasks without direct instruction. - Basic

• Ability to mentor and motivate others, and maintain a commitment to SHI’s success and employee development. - Basic

• Ability to be detail-oriented and complete tasks with accuracy and efficiency. - Basic

• Ability to demonstrate a professional attitude as well as understand and apply management feedback. - Basic

Other Requirements

• Completed Bachelor’s Degree or relevant work experience

• 3+ years of experience in a Training, L&D, Sales Enablement, Sales role, or a combination preferred

• 5+ years of progressive experience in B2B Sales, including direct sales leadership and management roles.

• Demonstrated experience in coaching, mentoring, and developing Sales Managers or Leaders.

• Experience with development program design, delivery and measuring impact at scale.

• Ability to travel multiple times a year or 10%, both independently and with a group.

Preferred Skills

• Professional certifications in sales, enablement, or leadership development (e.g., Challenger, Miller Heiman, Sandler, CPLP/ATD, etc.).

• Experience with modern content authoring tools (e.g., Articulate, Camtasia, SnagIt, Rise).

• Familiarity with sales analytics, forecasting, and reporting tools.

• Experience supporting global sales teams across multiple regions and cultures.

The estimated annual pay range for this position is $70,000 - $120,000 which includes a base salary. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

Equal Employment Opportunity – M/F/Disability/Protected Veteran Status