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People Service Specialist

New Flyer is North America's heavy-duty transit bus leader and offers the most advanced product line under the Xcelsior® and Xcelsior CHARGE® brands. It also offers infrastructure development through NFI Infrastructure Solutions™, a service dedicated to providing safe, sustainable, and reliable charging and mobility solutions. Further information is available at www.newflyer.com.

POSITION SUMMARY: As a key member of our Human Resources department, you will provide support in all Human Resources functional areas, including recruitment, employee relations, performance management, benefits, HRIS, onboarding, training, and special projects. This position requires strategic recruiting skills, business acumen and creativity. Also required are strong time management skills and the ability to interface effectively at all levels of the organization.

WHAT YOU WILL DO:

  • Partner with leaders to develop and execute effective recruitment strategies. Responsibilities include creating and posting career opportunities, screening resumes, scheduling and conducting interviews, reference checks, preparing job offers for both union and non-unionized positions.
  • Maintain and update human resource information and benefit systems with employee data.
  • Coordinate and participate in the administration and compliance of various Human Resources and Collective Bargaining Agreement related programs.
  • Participate in grievance preparation and investigations.
  • Provide guidance on performance management to leadership in the areas of employee relations, progressive discipline, and conflict resolution.
  • Review and coordinate retirement process.
  • Contributes to the continuous improvement of HRIS systems and practices.
  • Ensure compliance with current employment laws and regulations.

WHAT YOU NEED TO BE SUCCESSFUL:

  • Certificate or diploma in Human Resources Management or an equivalent of training and experience would be considered.
  • Three to five years’ experience in a Human Resources role
  • Advanced knowledge in the use of Microsoft Office
  • Advanced problem solving and analytical skills are essential.
  • Ability to build and maintain positive working relationships with internal and external customers and work well within a team environment.
  • Ability to converse in a professional manner and collaborate with all levels of the organization.
  • Strong organizational and interpersonal skills
  • Ability to work with minimum supervision and possess initiative to seek improvements.
  • Motivated self-starter with capabilities to work within a fast-paced team-oriented environment
  • Be part of a team leading the world’s electrification of mass mobility
  • Competitive Wages and comprehensive benefit package with Immediate benefit eligibility
  • Paid holidays and vacation
  • 401K with generous company match
  • Passionate about creating a better product, a better workplace, and a better world
  • Inclusive workplace culture that values and empowers team members.
  • On-the-job training in a continuous learning environment (we’ve invested 8.6M in 2022)
  • Advancement opportunities within our family of companies

New Flyer is an EEO/AA/Female/Minority/Disabled/Vets Employer.  Accommodations are available at all stages of the recruitment process, at the candidates’ request.

NFI Group is a leading independent global bus manufacturer providing a comprehensive suite of mass transportation solutions.  News and information are available at www.nfigroup.comwww.newflyer.comwww.mcicoach.comwww.arbocsv.comwww.alexander-dennis.com, www.carfaircomposites.com and www.nfi.parts.  

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CEO of New Flyer
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Average salary estimate

$65000 / YEARLY (est.)
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$55000K
$75000K

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New Flyer Industries isn't just some token transit bus maker. The company is one of North America's largest bus manufacturers and suppliers of aftermarket parts and services. In addition to diesel bus manufacturing, New Flyer's lineup offers alter...

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Full-time, onsite
DATE POSTED
August 21, 2025
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