Account Manager

Are you a dynamic sales professional with a passion for building lasting customer relationships and driving business growth? Join ResMed as an Account Manager, where you’ll work with our top strategic accounts to deliver innovative healthcare solutions that improve lives.

In this role, you’ll be at the forefront of customer engagement—developing tailored sales strategies, negotiating agreements, and ensuring success through proactive communication, product demonstrations, and business reviews. You’ll own the revenue goals for your accounts, managing the pipeline with precision and using tools like Salesforce to forecast and track progress.

We’re looking for someone with strong business acumen, exceptional communication and negotiation skills, and a proven track record of exceeding sales targets. Experience in the medical device industry is a plus, but most importantly, you bring energy, resilience, and a team-first mindset.

The ideal candidate will reside on the East Coast working with our EST customers.

Let's talk about Responsibilities:

• Foster and establish strong customer relationships with our top strategic accounts
• Plan and execute sales strategies within assigned accounts, and grow revenue to meet and exceed sales targets
• Responsible for setting and achieving revenue goals in line with a company growth plan
• Set sales objectives and metrics, forecast revenue, manage pipeline, and track sales progress
• Represent ResMed professionally as the subject matter expert on products and solutions
• Negotiate pricing & rebate agreements
• Actively monitor customer commitments and ensure accountability.
• Enhance customer relationships through proactive virtual customer visits, product demonstrations, educational programs, product in-services, quarterly business reviews, and problem resolution.

Qualifications & Experience:

• Excellence in all forms of virtual communication with command of product and media presentations, especially via webinars, video conferencing, etc., using a variety of technologies
• Strong business and sales acumen
• Ability to accurately forecast revenue
• Preferred industry experience in medical device
• Exceptional negotiating and closing skills
• Excellent written and oral communication
• Team player with a strong work ethic and a can-do attitude
• Experience using Salesforce (SFDC) or a similar CRM platform.
• Minimum of 5+ years of sales experience

We are shaping the future at ResMed, and we recognize the need to build on and broaden our existing skills and continue to attract and retain the world’s best talent. We work hard to offer holistic benefits packages, provide flexible work arrangements, cultivate a workforce culture that allows employees to grow personally and professionally, and deliver competitive salaries to our team members. Employees scheduled to work 30 or more hours per week are eligible for benefits. This position qualifies for the following benefits package: comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), and tuition assistance. Employees accrue fifteen days Paid Time Off (PTO) in their first year of employment, receive 11 paid holidays plus 3 floating days and are eligible for 14 weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members.

Individual pay decisions are based on a variety of factors, such as the candidate’s geographic work location, relevant qualifications, work experience, and skills.
 

This role is eligible for a Sales Incentive Plan with a target of $48,000 annually.

At ResMed, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.  A reasonable estimate of the current base range for this position is: $28.41/hr - $37.42/hr

​For remote positions located outside of the US, pay will be determined based the candidate’s geographic work location, relevant qualifications, work experience, and skills.

Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.