Senior Growth Operations Specialist

About Outreach

Outreach, founded in 2014, is the only complete AI Revenue Workflow Platform that helps sales leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. Outreach infuses agentic AI to power 100s of use cases across sales motions. From new logo prospecting to renewal and expansion, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Global organizations use Outreach to power their revenue teams, including SAP, Siemens, Snowflake, ZoomInfo, and Verizon to name a few. To learn more, please visit www.outreach.io.

About the Role 

We’re building a next-generation Revenue Operations organization that is AI-first by design, and we’re looking for a Growth Operations Specialist to help bring that vision to life. In this role, you’ll support expansion and growth execution across our Enterprise and Global accounts, working closely with the Revenue Operations leaders to translate strategy into execution. 

You’ll get hands-on experience with our AI Agent strategy, deploying automation and intelligence at scale to transform how we drive upsell and cross-sell. From AI-assisted forecasting to automated workflows and enrichment tools, you’ll be on the front lines of how AI is reshaping RevOps. 

This is a role for someone who’s excited by the idea of working in a modern, AI-enabled operations environment, where innovation, speed, and scale come together to power revenue growth. 

Why Join Us 

This is more than just an operations role — it’s a chance to join a RevOps org that is leading with AI from day one. You’ll gain exposure to the deployment of AI Agents at scale, learn how AI-driven insights transform pipeline execution, and see firsthand how automation reshapes the way GTM teams work. 

As a Growth Operations Specialist, you’ll play a critical role in scaling our expansion strategy in Enterprise/Global accounts, while building the skillset to thrive in the future of RevOps: AI-enabled, data-driven, and growth-obsessed. 

Location: We’re looking to hire this position hybrid in Seattle, or remote within the US.  

• Execute Growth Initiatives – Support the rollout and ongoing management of expansion and cross-sell processes in Enterprise/Global accounts 
• Deploy AI Agents – Support rollout of AI Agents and automation strategies to streamline forecasting, account insights, and expansion workflows. 
• Analytics & Reporting – Deliver dashboards and insights that surface whitespace, track growth pipeline, and highlight expansion performance in real time. 
• Pipeline & Forecasting Support – Partner with Sales Ops to run AI-assisted forecasting cadences, flag pipeline risks, and improve accuracy. 
• Project Management – Manage execution of growth initiatives end-to-end, coordinating across GTM teams and keeping deliverables on track. 
• Workflow Optimization – Spot inefficiencies in expansion processes and support improvements using automation, AI, and data enrichment. 
• Playbook & Resource Maintenance – Maintain expansion playbooks, templates, and operational content powered by AI-driven insights.

• 5+ years in Sales Operations, Revenue Operations, or related role (Enterprise/Global experience a plus). 
• Strong project management skills, with the ability to organize and track cross-functional initiatives, experience with Asana preferred 
• Proficiency with Salesforce (or similar CRM) and reporting tools; comfort working with expansion pipeline and forecasting processes. 
• Analytical mindset with strong Excel skills; experience with BI or AI analytics tools is a plus. 
• Experience working with AI solutions (ex. predictive analytics, workflow automation, conversational AI) preferred. 
• Experience with data enrichment platforms such as ZoomInfo, LinkedIn Sales Navigator, or similar tools  
• Strong communication and organizational skills, with the ability to support multiple stakeholders and initiatives simultaneously

#LI-Hybrid

#LI-Remote

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Why You’ll Love It Here

• Flexible time off

• 401k to help you save for the future

• Generous medical, dental, and vision coverage for full-time employees and their dependents

• A parental leave program that includes options for a paid night nurse, and a gradual return to work

• Infertility/ assisted reproductive services benefit

• Employee referral bonuses to encourage the addition of great new people to the team

• Snacks and beverages in the Office, along with fun events to celebrate

• Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military

Outreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.