North America Account Executive
Company Description
For more than 25 years, MSX International has been a dedicated partner to leading automotive brands around the world. We support them in transforming their businesses and in managing their operations across the areas of Customer Experience, Repair Optimization, Learning and Insights. We focus on helping our clients generate more value for their customers. With over 5,000 employees based in more than 80 countries worldwide, our teams provide industry-leading expertise. We have combined our deep industry expertise with cutting-edge technology solutions to help our automotive clients increase revenue and reduce costs, while enhancing operational efficiency and improving customer satisfaction. Our goal is to help our customers reach their full potential and to excel as their global partner of choice.
Job Description
As an Account Executive, you will drive revenue growth by managing assigned client relationships and executing strategic sales initiatives aligned with the annual Sales Plan. You’ll play a key role in prospecting, shaping proposals, managing renewals, and supporting the successful delivery of services.
Sales Execution & Client Management
- Deploy the annual Sales Plan across assigned clients
- Manage prospecting, lead nurturing, and opportunity definition
- Build and maintain strategic relationships with client stakeholders and purchasing departments
- Oversee RFI/RFQ processes, service renewals, and contract/PO management
- Collaborate closely with Strategic Account Executives (SAEs) on multi-market proposals
- Submit global pricing quotes for internal approval
Business Performance & Delivery Support
- Support the Delivery team in business reviews and performance check-ins
- Participate in industry events to strengthen client relationships
- Assist with customer satisfaction and escalation handling
- Identify and help mitigate operational constraints and risks
CRM & Reporting
- Maintain accurate and timely updates in CRM systems
- Monitor sales performance and ensure alignment with local Sales objectives
- Ensure full compliance with company policies and sales procedures
Qualifications
- Proven experience in sales or account management in a B2B environment
- Strong understanding of client lifecycle management and sales pipeline development
- Excellent communication, negotiation, and relationship-building skills
- Comfortable with CRM platforms and data-driven decision making
- Collaborative mindset with ability to work across teams and departments
Additional Information
MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.
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