HR Operations Assistant

Job Title

Job Description

The HR Operations Assistant serves as a point of contact for the HR department, answering inquiries, providing support to employees and new hires, and assisting with various aspects of the employee life cycle at People Inc., such as onboarding and offboarding.  Additional duties include providing administrative support for the HR Department and participating in projects and initiatives as directed. 

Hybrid 3x a week- (NYC, NY)
In-office Expectations: This position is hybrid in-office, with the ability to work remotely for up to 2 days per week.

Essential Job Functions
 

20% - Workday - Review and approve changes to employee and organizational data in the HRIS, including new hires, pay and data changes.  Maintain accurate, complete, and compliant data. Correct actions already processed.  Create and edit job profiles.
 

40% - HR Helpdesk - Field employee and HRBP questions and requests promptly and with a high level of customer service. Field former employee questions and external requests such as employment verifications and unemployment claims.  Provides answers and investigates questions when necessary. Escalates questions/issues to the appropriate HR contact as needed, and ensures SLAs are met.
 

30% - New Hire Onboarding - First point of contact for new hires, fielding questions and troubleshooting issues to ensure a positive onboarding experience. Monitors background checks. Ensures employee onboarding paperwork, including I-9s, is completed and processed timely and in compliance with HR policies, procedures, and relevant labor laws.
 

10/% - Assisting HR team with tasks, projects, reporting and administrative tasks as requested. 

Minimum Qualifications and Job Requirements
 

Education: Bachelor's degree or equivalent training/professional work experience

Experience: 1-2 years in an administrative support role, preferably within an HR department

Specific Knowledge, Skills, and Abilities: 

• Strong verbal communication, interpersonal, and customer service skills.

• Good written communication skills and the ability to independently compose correspondence and other written materials.

• Strong organizational skills and attention to detail. 

• Possesses a desire to learn and a process improvement mindset.

• Ability to handle highly sensitive and confidential information with a high level of professionalism.

• Excellent time management skills and ability to handle a fast-paced and changeable environment.

It is the policy of People Inc. to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the Company will provide reasonable accommodations for qualified individuals with disabilities. Accommodation requests can be made by emailing hr@people.inc.

The Company participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: https://www.e-verify.gov/employees

Pay Range

The pay range above represents the anticipated low and high end of the pay range for this position and may change in the future. Actual pay may vary and may be above or below the range based on various factors including but not limited to work location, experience, and performance. The range listed is just one component of People Inc's total compensation package for employees. Other compensation may include annual bonuses, and short- and long-term incentives. In addition, People Inc. provides to employees (and their eligible family members) a variety of benefits, including medical, dental, vision, prescription drug coverage, unlimited paid time off (PTO), adoption or surrogate assistance, donation matching, tuition reimbursement, basic life insurance, basic accidental death & dismemberment, supplemental life insurance, supplemental accident insurance, commuter benefits, short term and long term disability, health savings and flexible spending accounts, family care benefits, a generous 401K savings plan with a company match program, 10-12 paid holidays annually, and generous paid parental leave (birthing and non-birthing parents), all of which may vary depending on the specific nature of your employment with People Inc. and your work location. We also offer voluntary benefits such as pet insurance, accident, critical and hospital indemnity health insurance coverage, life and disability insurance.