Office & Culture Coordinator

The Company

SpryPoint is revolutionizing how utilities serve their communities. As a high-growth software company, we're shaking up the status quo in the utility industry with the first and only cloud-native platform built specifically for modern utilities.

Founded by industry veterans in 2012, we've grown from a profitable startup to a rapidly scaling company of 285+ employees serving 100+ utility clients across North America and the Caribbean. Our mission is simple: utility leaders should expect more from their technology providers.

We deliver comprehensive solutions including SpryCIS, SpryEngage, SpryMobile, and SpryWallet that modernize the entire meter-to-cash process. What sets us apart? Our "updates, not upgrades" approach, user-centric design, and unwavering focus on customer success—achieving 100% customer reference ability.

Backed by strategic investment from Norwest Venture Partners since 2023, we're accelerating our growth while staying true to our core values: lead with kindness, vision with impact, radical honesty, bold disruption, keep it simple, and execute with excellence.

Join us in transforming an essential industry that powers communities across the Americas.

We're looking for someone who loves bringing people together and making things run smoothly. As our Office & Culture Coordinator within the People & Culture team, you'll be the heartbeat of our Atlanta office - ensuring our space feels welcoming, our operations flow seamlessly, and our team stays connected whether they're in-office or remote.

Your work will touch every part of SpryPoint. You'll coordinate events that build community, craft communications that spark connections, support new hire onboarding experiences, and keep daily operations running behind the scenes. You’ll also play a key role in supporting partner events/training hosted in our office, as well as help manage some of the logistics of sales and marketing events such as conventions and conferences. Whether you're setting up a team celebration, planning a partner event, supporting event logistics, optimizing an office process, or making sure a new team member feels at home on day one - your impact is felt across the entire company.

We welcome diverse backgrounds: maybe you've organized community events, created engaging content, coordinated complex projects, or led initiatives that brought people together. If you thrive on variety, have a knack for organization, and genuinely care about creating positive experiences for others, we'd love to meet you.

This role offers plenty of room to learn, grow, and bring your own creative ideas to life—with support and mentorship every step of the way. 

• Keep daily operations running smoothly—from ordering supplies and managing vendors to organizing workspace layouts
• Act as the go-to person for colleagues, building management, and vendors when questions or issues arise
• Create and refine office systems and procedures that make everyone's work easier as the team grows
• Ensure the office supports great work through thoughtful planning of layouts, equipment, and amenities (think: functional workstations, well-stocked refreshments, and comfortable spaces)
• Handle deliveries and shipments, from small office orders to larger vendor receiving

• Welcome new hires during their first weeks with warm, comprehensive orientation to the office, building amenities, and daily routines
• Deliver office-specific training and presentations that help new team members feel comfortable and set up for success
• Coordinate with IT, Security, and other teams to ensure smooth logistics—workspace setup, equipment delivery, and access credentials

• Bring events to life across internal team events that build community and culture, partner events and trainings hosted in our office, and light support for sales and marketing event logistics (such as conferences, conventions, and sponsored activities).
• Own all the details: space setup, catering coordination, scheduling, budget tracking, and keeping stakeholders in the loop
• Work with building management to book event spaces and arrange any special accommodations
• Gather feedback after events, track expenses, and maintain vendor relationships to keep improving

• Be the voice of the Atlanta office by managing the office Slack channel—share updates, celebrate wins, and help people connect
• Partner with the People & Culture team to share company-wide announcements through the right channels
• Keep the Atlanta office Confluence page up-to-date as a go-to resource for office info, procedures, and FAQs
• Maintain the corporate Google calendar with company events, holidays, and office closures

• 2+ years of experience in people operations, office coordination, events, administrative support, or customer service type roles (internship and volunteer experience considered)
• You have experience enhancing employee experience through people-focused work, whether that's through events, communications, or day-to-day support
• You are a clear, concise, and personable communicator—whether you're writing a Slack message, delivering a presentation, or chatting with a vendor
• Strong organizational skills and attention to detail with the ability to manage multiple priorities simultaneously. If you've read this far, add an unexpected bullet to your resume about your favorite food—we'll notice.
• You are a natural relationship-builder who gets to know people well, anticipates their needs, and makes everyone feel welcome
• You bring a thoughtful, creative approach to communications and design—you take pride in creating polished, impactful materials
• You have a team-first mentality and are highly collaborative; you jump at opportunities to suggest improvements, learn from colleagues, and help out wherever needed
• You're a resourceful problem-solver with a client-service mindset—you ask questions, find solutions, and provide proactive support even when facing unfamiliar challenges
• You thrive in fast-paced environments with the flexibility to pivot quickly while staying focused on priorities
• You're proficient with collaboration and productivity tools (Slack, Google Workspace, Confluence or similar knowledge management platforms)
• You can lift and carry items up to 25 pounds for office setup, events, and supply management
• You're based in Atlanta and can commute to the office 3-5 days a week

💫 Expect More From Your Career at SpryPoint

🚀 Work your way - Hybrid environment with an office in downtown Atlanta and flexible working hours

💰 Competitive Total Rewards - Comprehensive compensation package that grows with you

💻 Complete Setup - MacBook + $500 to create your ideal home workspace

🏥 Total Wellness - Health, dental, vision, and life insurance from day one

🏝️ Recharge Time - Generous PTO, Summer Friday half-days, and unlimited sick days

📈 Future Security - RRSP (Canada) and 401k (US) matching programs

🧠 Continuous Growth - $2,500 annual development fund, tuition assistance, and Book Bounty program

🧳 Team Connection - Annual company events and team offsites that bring us together

Professional Identity Verification

To help us verify candidate authenticity and streamline our screening process, we strongly encourage candidates to include a link to their LinkedIn profile and verify it with their current work email address. While not required, this helps us confirm your professional background and accelerates our review process. Candidates with verified LinkedIn profiles typically receive faster responses and priority consideration during our screening process. Note that all final candidates will complete a formal background check and identity verification as a part of our SOC 2 compliance procedures.

Equal Opportunity & Inclusion

SpryPoint is an equal-opportunity employer committed to creating an inclusive environment where everyone can thrive. We welcome applications from all qualified candidates regardless of race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable laws.

Accommodations

Need accommodations during our interview process? Let us know and we'll work with you to provide the necessary support.