Director of Revenue Operations

Who we are:

At Mediafly, we help the world’s top revenue teams work smarter and achieve measurable impact. Our platform brings together sales enablement, content, and performance insights so sellers have the coaching, tools, and intelligence they need to succeed. By weaving value selling into every workflow, we empower teams to accelerate deal cycles, boost win rates, and prove ROI.

For you, that means joining a company where innovation meets purpose—where your work helps businesses deliver more meaningful buyer experiences and drives results that truly matter. You’ll be part of a collaborative, growth-focused team that values expertise, creativity, and human connection.

About the Role

The Director of Revenue Operations will own the strategy, execution, and optimization of all revenue processes, systems, and analytics. Partnering closely with Sales, Marketing, Customer Success, and Finance, you will build the operational foundation for scale. With two direct reports and the support of the Chief Performance Officer, you will design and lead initiatives that improve pipeline efficiency, forecasting accuracy, GTM alignment, and data-driven decision-making.

• Own the Revenue Operations function at Mediafly including:

• Partner with the CPO & CFO to develop annual revenue goals, measurement & operating plans.
• Drive pipeline modeling, capacity planning, and territory/account design.

• Define, standardize, and optimize revenue processes across the customer journey (lead-to-conversion, renewal, expansion).
• Drive data integrity across Marketing, Sales, and Finance by overseeing system integrations, auditing routines, and recurring reporting packages for internal and external stakeholders.
• Help improve data handoffs between Marketing, Sales, and Customer Success to ensure seamless execution.
• Oversee Deal Desk operations, ensuring pricing, discounting, and contract processes balance speed, compliance, and profitability.

• Own and govern revenue systems and processes across Salesforce, CPQ, contracts, and ARR tracking to ensure accuracy, scalability, and compliance with accounting ASC 606 requirements.
• Evaluate, implement, and manage tools that enhance productivity and provide actionable insights.

• Lead revenue forecasting, pipeline analysis, and performance reporting for the executive team.
• Provide actionable insights and dashboards to drive data-backed decisions.
• Partner with Finance to reconcile bookings, ARR, and revenue data, building dashboards and frameworks that scale while ensuring data accuracy and consistency.

• Partner with GTM Excellence Director and Sales Enablement Director to ensure GTM teams are equipped with the right data and processes.
• Align ELT and GTM teams around KPIs and revenue objectives.

• Lead, mentor, and grow a high-performing Revenue Operations team of 2.
• Foster a culture of accountability, collaboration, and continuous improvement.

• 7+ years of experience in Revenue Operations, Sales or Finance Operations or related fields, ideally within a SaaS or high-growth B2B environment, with at least 2 years management experience.
• Proven experience building and scaling RevOps functions, including ownership of CRM (Salesforce or equivalent) and GTM systems.
• Deep expertise in Salesforce and CPQ administration, data governance, accuracy, and integrity partnering with Finance to align bookings, ARR, and revenue reporting.
• Strong analytical skills with expertise in revenue forecasting and reporting, pipeline management, and capacity modeling.
• Demonstrated success partnering with Finance, Sales, Marketing, and Customer Success leaders to drive alignment.
• Excellent communication and interpersonal skills and stakeholder management with the ability to influence and partner across GTM, Finance, and leadership teams.
• Experience leading small but high-impact teams; ability to roll up sleeves while driving strategy.
• Bachelor’s degree or higher.

Location and Work Setup:

This is a 100% remote position with a collaborative team that values flexibility and trust. We use modern communication and collaboration tools to stay connected and productive across time zones.

Ready to make an impact on a product that matters? Apply today and help us build the next generation of our platform!

Mediafly is an equal opportunity employer, which means we do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome people of different backgrounds, experiences, abilities and perspectives and encourage all interested individuals to apply.

Thanks to our commitment to employee experience, Mediafly has been recognized as a Best Place to Work from Crain's, Inc. and BuiltIn.

Mediafly's HQ is based in Chicago, IL.