Public Safety Business Development Associate

Mark43’s mission is to empower communities and their governments with technology that improves safety and quality of life for all. We build powerful, scalable, and elegant software that sets a new standard for the tools first responders rely on every day. Our users are diverse, and we are committed to building a team that reflects that same diversity of thought and experience.

We’re looking for a thoughtful and motivated Public Safety Business Development Associate/SDR who wants to do meaningful work in support of first responders. You’ll engage with law enforcement, fire, and EMS agencies, listen to their challenges, and introduce solutions that make their work easier and their communities safer. Whether you’re transitioning from public safety or bringing experience from inside sales, this position offers a chance to grow your career while making an impact that matters.

This role is right for someone who enjoys building relationships, takes pride in meaningful progress, and wants to grow into a career that blends sales, service, and purpose. If you’re ready to use your communication skills to help public safety agencies modernize and thrive, we’d love to meet you. This is a remote position that will operate on West Coast hours. Candidates residing in a western or central time zone are preferred.

What You Will Do

Each week brings new opportunities to connect with public safety professionals and open doors for meaningful conversations. Here is a snapshot of a typical day in this role:
• Conduct proactive outreach through calls, emails, and social channels to engage with public safety agencies.
• Partner with Account Executives to refine messaging, align on strategy, and prioritize outreach.
• Keep Salesforce updated with accurate lead information, notes, and pipeline activity.
• Collaborate with Marketing on campaign follow-ups and event-driven outreach.
• Research new agencies and develop lists to expand awareness and create qualified opportunities.
• Learn Mark43’s platform deeply enough to explain how it helps agencies work more effectively and serve their communities better.

What We Need For Our Team

• Clear and confident communication skills, including comfort with cold calling.
  • A record of meeting outreach goals and booking qualified meetings.
  • 2–5 years of experience in Sales Development, Business Development, or inside sales.
  • Familiarity with Salesforce or similar CRM tools.
  • Self-motivated, with a strong desire for consistency and a willingness to learn.
  • The ability to stay organized and manage multiple priorities.
  • A sense of ownership and accountability to your work and your teammates.
  • A genuine interest in public sector or mission-driven technology.

Preferred, Not Required

• Experience working in or alongside public safety agencies.
  • Experience working in a SaaS and/or startup environment.
  • Salesforce or other CRM platforms for lead management.
  • Sales engagement tools such as Outreach or Salesloft.
  • LinkedIn and other prospecting platforms for research and sourcing.
  • Chat or real-time engagement tools for inbound responses.
  • Collaboration tools for team communication and coordination.

How We Celebrate Our Employees

At Mark43, your work directly supports those who serve. Every call, email, and meeting helps agencies operate more efficiently and safely. You’ll be part of a team that values integrity, empathy, and long-term relationships over quick wins. Selling here means earning trust and representing technology built to make a difference.

We believe strong performance deserves strong support. Our benefits include:
• Comprehensive health, dental, and vision coverage starting day one.
• Flexible time off, including an encouraged minimum to ensure balance.
• Paid parental leave for all parents.
• An annual learning stipend to invest in your professional growth.
• Wellness programs focused on mental and physical health.
• An inclusive environment that values transparency, collaboration, and belonging.