Sales Development Representative

Mark43’s mission is to empower communities and their governments with technology that improves safety and quality of life for all. We build powerful, scalable, and elegant software that sets a new standard for the tools first responders rely on every day. Our users are diverse, and we are committed to building a team that reflects that same diversity of thought and experience.

We’re looking for a driven, thoughtful Sales Development Representative (SDR) to join our growing Sales team. In this fast-paced role, you’ll help fuel Mark43’s growth by connecting with public safety agencies, qualifying leads, and starting conversations about technology that truly matters. This role is ideal for someone who enjoys the rhythm of outreach, the satisfaction of clear progress, and the reward of building relationships that lead to impact.

Why Mark43

At Mark43, your work directly supports first responders who keep our communities safe. You’ll be part of a team that believes selling technology should have purpose and integrity. Success here means helping agencies operate more efficiently, save time, and better serve their citizens.

We also believe great work deserves meaningful rewards. Our benefits include:

• Comprehensive health, dental, and vision coverage from day one.
• Flexible time off with an encouraged minimum to support balance and rest.
• Paid parental leave for all parents.
• Annual learning and development stipend to invest in your growth.
• Wellness benefits that prioritize mental and physical well-being.
• Inclusive company culture with employee resource groups and transparent leadership communication.

At Mark43, you’ll accelerate your sales career while contributing to technology that has real-world impact. You’ll work alongside experienced sales leaders who are invested in your development, collaborate with teams across Marketing, Customer Success, and Product, and be part of an organization that values both performance and purpose.

What You’ll Do

If you were part of our team last week, you might have:

• Executed high-volume outbound outreach via phone, email, and social channels to connect with new public safety agencies.
• Partnered with Account Executives to align on territory strategy, messaging, and lead qualification priorities.
• Maintained accurate lead data, outreach progress, and notes in Salesforce and your sales engagement platform.
• Collaborated with Marketing on campaigns, lead follow-up, and call blitzes tied to events or content launches.
• Proactively researched and prospected into new agencies to drive awareness and generate pipeline within assigned territories.
• Developed a strong understanding of Mark43’s value proposition and product capabilities to effectively position solutions in early conversations.

Where You’ll Work

This is a remote role. We welcome candidates from across the continental U.S., with a preference for those in Central or Pacific time zones to align with team collaboration and territory coverage.

What You’ll Need

We’re looking for someone with 1–3 years of Sales Development or inside sales experience, ideally in a SaaS or high-volume sales environment. This experience will help you contribute quickly and adapt to our sales processes.

You should also bring:

• A track record of achieving activity targets and booking qualified meetings.
• Strong verbal and written communication skills, including cold-calling confidence.
• Experience with Salesforce and modern sales engagement tools (e.g., Outreach, Salesloft).
• Excellent organizational skills and the ability to manage multiple workstreams.
• A self-starter mindset with ownership and accountability.
• Interest in public sector or mission-driven technology (preferred but not required).
• Bachelor’s degree preferred.

Preferred Software Experience (bonus, not required):

• Salesforce or other CRM platforms for lead management and pipeline tracking.
• Sales engagement tools for sequencing and outreach.
• LinkedIn and other prospecting platforms for research and sourcing.
• Chat or real-time engagement tools for responding to inbound leads.
• Collaboration tools for team communication and coordination.