Sales Operations Manager

About NumeralHQ

Numeral is building the automation backbone for internet commerce — starting with the painful world of sales tax compliance. We handle everything from registration to remittance, delivering a white-glove service so e-commerce businesses can stay laser-focused on what they do best: growing their products, customers, and teams.

We’re one of the fastest-growing companies from Y Combinator’s W23 batch, backed by top-tier investors including Benchmark Capital. Our team has deep roots from the early days at Stripe, Airbnb, Notion, and other breakout companies — and now we’re bringing that same level of craft, speed, and ambition to a space that’s long overdue for reinvention.

Numeral is small but mighty. Growth is already borderline unmanageable — which means every hire we make now will directly shape the trajectory of the company. If you’re excited about joining as an early team member and want the kind of ownership that defines careers, we want to meet you.

Mission:

Running an online business today means wearing a thousand hats — most of them not the reason founders started their company. Our mission is to eliminate the administrative and accounting burdens that distract businesses from doing what they love.

We’ve already helped hundreds of merchants avoid the headache of building giant finance teams just to manage tax compliance. Tomorrow, we’re scaling that impact even further: building the automation layer that lets internet businesses stay nimble, compliant, and future-proof.

About the role:

As Sales Operations Manager, you’ll be the strategic and operational backbone of our sales organization — building the systems and processes that power high-performance revenue growth. You’ll partner closely with GTM leadership, AEs, Product, and Finance to manage forecasting, optimize sales funnels, and unlock insights from our data.

This role blends strategic thinking and hands-on execution. You’ll design and refine processes, manage tooling (Salesforce, Outreach, Nooks, etc.), and own end-to-end sales analytics — from pipeline coverage to win-loss insights to territory mapping.

If you’ve been the architect behind scalable GTM processes, love digging into dashboards, and thrive in early-stage chaos, this is your chance to build a best-in-class sales operations engine from the ground up.

Responsibilities:

• Forecasting & Pipeline Management: Own weekly roll-ups, scenario planning, segment/territory coverage, and sales forecasting accuracy. Monitor pipeline health and highlight at-risk or stuck deals.

• GTM Process Optimization: Define and evolve sales stages, funnel conversion metrics, deal cycles, and SLA adherence. Enable consistency in execution and clear visibility for leadership.

• Systems & Tooling: Maintain and optimize Salesforce architecture. Own integrations and workflows across Outreach, Nooks, and enrichment tools. Champion cleanliness, deduping, and structured data.

• Reporting & Dashboards: Build and maintain dashboards across key metrics — source attribution, bookings, ACV, deal velocity, strategic account activity, and persona-level coverage.

• TAM Mapping & Segmentation: Collaborate with leadership to define opportunity distribution, identify market gaps, and drive segmentation strategies that align with revenue goals.

• Win/Loss Analysis & Product Insights: Track why we win, why we lose, and what signals matter most. Turn analysis into feedback loops for product, enablement, and strategy.

• Lifecycle Management: Partner across functions to identify evolving customer needs, track usage patterns, and surface signals that impact retention and expansion.

Qualifications:

• Salesforce administration, reporting, and workflow configuration

• Deep experience with sales analytics, forecasting models, and pipeline metrics

• Strong data acumen — able to dig into raw datasets and synthesize actionable insights

• Operational builder mentality — not just a tool user, but someone who improves systems

• Comfortable leading meetings with sales reps and executives alike

Bonus Points For:

• Familiarity with platforms like Hex, Looker, and other BI tools

• Experience creating TAM maps and market penetration strategies

• Comfort evaluating and implementing new sales tools (Outreach, Nooks, BuiltWith, etc.)

• Understanding of B2B SaaS sales cycles and mid-market to enterprise sales dynamics

Why Join Us?

• Be a core builder in an ambitious, globally minded startup.

• Learn hands-on how to scale international compliance systems.

• Work across functions and with leadership early in your career.

• Make a visible impact immediately through enablement and operational design.

• Enjoy a flexible, remote-first culture with strong mentorship and ownership opportunities.