Director, International Benefits
Skills
- Global benefits strategy and design
- Vendor and partner negotiation and management
- Benefits cost modeling and analytics
- Regulatory and statutory compliance across multiple countries
- Team leadership and distributed team scaling
- Cross-functional stakeholder management
- Product-minded approach to benefits and customer experience
- Experience leveraging AI and automation to improve operations
Responsibilities
- Develop and execute a multi-region benefits strategy aligned to international growth and compliance requirements
- Build, lead and scale a distributed Global Benefits team, setting ownership, standards, and performance metrics
- Negotiate and manage global brokers, carriers, and vendor relationships including RFPs and renewals
- Identify, design, and launch benefit products and innovations (wellness, mental health, family support, etc.) tailored by region
- Own global renewal calendar, processes, and data integrity across markets
- Ensure statutory compliance, documentation, and governance in collaboration with Legal and Compliance
- Create unified analytics and reporting on benefits cost, utilization and satisfaction; partner with Finance on budgeting and forecasting
- Collaborate cross-functionally with Product, Operations, Payroll, HRIS, Sales, and Customer Success to integrate benefits into the platform and customer experience
- Lead communications and change management for benefits launches and updates to employees and customers
Education
- Bachelor’s degree or equivalent professional experience preferred
- Advanced degree (e.g., MBA, MPH) a plus but not required
Benefits
- Competitive total rewards package (see Justworks Total Rewards)
- Wellness program offerings and mental health support
- Company retreats and team events
- Hybrid work model with New York City office location
- Inclusive and accommodating workplace with reasonable accommodations available
Average salary estimate
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