Service Director Jobs

Fluence is hiring a Central Region Service Director to lead regional field service operations, contract strategy, and customer-facing escalation across the Americas.

Experienced service operations leader sought to direct regional strategy, customer relationships, and service delivery for Fluence’s West region.

Taylor Management is hiring a friendly, organized Lifestyle Director to plan and run resident events that foster community engagement and connection.

Lead the enterprise architecture and operations for McKesson's global contact center and telephony platforms, driving CCaaS/UCaaS strategy, integrations, and reliability.

Senior Director of Product Management to lead strategy and execution for patient support and engagement solutions at a healthcare-focused technology company.

Lead Palo Alto Networks' North America Service Provider partner sales organization to build strategic carrier relationships, drive joint GTM and revenue, and scale a high-performing partner sales team.

Drive new business growth for NBCUniversal's Universal Ads self-service CTV platform by acquiring and onboarding DTC advertisers and performance agency partners.

Lead Growth & CX analytics at Foodsmart as Director of Analytics, shaping GTM strategy, client reporting, and a self-service analytics platform while hands-on building in dbt, SQL and Python.

Avangrid is hiring a Director of Customer Services Operations to oversee workforce planning, vendor management, and payment remittance across multiple Northeast service areas, ensuring compliant, efficient, and customer-centric contact center operations.

Lead store operations and team development across Meijer’s North Detroit Market to drive sales, service, and community engagement as an Assistant Store Director.

Bright Horizons seeks a Business Manager to oversee operations, billing, enrollment, and family services at its Columbus child care center.

Lead the strategy and execution of a global, AI-driven self-service support platform at ServiceNow to increase case deflection, shorten resolution time, and elevate customer experience.

MacDonald-Miller is hiring a Director of Service Special Projects Sales to lead sales strategy and a dedicated team that expands owner-direct projects and equipment upgrade business across maintenance and non-maintenance clients.

Lead and scale Phocas' global Professional Services organization to drive fast customer adoption, measurable time-to-value, and outstanding customer satisfaction through operational excellence and technology-enabled delivery.

Lead ATX strategy at Humana to advance product, design, and insights that improve associate technology experiences and business outcomes.

Lead the Boys Ranch food service operation, overseeing kitchen production, compliance, inventory, and staff development for everyday meals and special events.

Lead the front desk experience at Clayton's Wakarusa complex by welcoming guests, managing communications and administrative workflows, and supporting HR and plant administrative needs.

Lead technical project delivery for the NYC Department of Design and Construction, supervising project teams to deliver capital projects on time, on budget, and in compliance with agency policies.

Lead product strategy and execution for a fast-growing enterprise SaaS company focused on network observability for service providers, shaping roadmap, team, and customer outcomes.

Senior agency leader sought to steer account service strategy, drive growth and profitability, and mentor Group Leaders while representing WTA to key clients.

Lead strategic program execution and advanced IT solution delivery for a mission-focused federal contractor as the Director of Strategic Innovation at MicroTech.

Lead and manage the Food & Beverage outlets at The Ritz-Carlton, Chicago to deliver luxury guest experiences while meeting financial, operational and compliance objectives.

Lead Hadrian’s NPI function to translate customer specs into repeatable CNC/CMM workflows and scale manufacturing capability across multi-site operations.

Lead store operations and team development for Meijer's North Detroit Market, driving sales, customer experience, and operational excellence across multiple locations.

Cleveland Clinic seeks an experienced Senior Director to lead Pulmonary Critical Care operations across NE Ohio (and support Florida), aligning clinical, operational, and financial strategies to grow the service line and improve quality and patient experience.

Lead the Food & Nutrition department at Select Medical's new Tucson inpatient rehabilitation hospital, overseeing menu planning, staff development, regulatory compliance, and patient nutrition services.

Inclusive & Diverse

Collaboration over Competition

Growth & Learning

Passion for Exploration

Lead the strategy and delivery of Houzz’s internal IT organization—driving ITSM, compliance, vendor management, and scalable systems for a distributed, remote company.

Resultant is hiring a Director of Application and Data Management to lead and grow its A&DM Managed Services practice, driving client outcomes, operational excellence, and commercial growth in a remote US role.

Perry Homes is hiring a Director of Customer Service to lead the warranty team and scale data-driven support programs that enhance customer satisfaction and contribute to business growth.

Senior digital product and customer experience leader sought to drive mobile-first strategy, AI pilots, analytics, and enterprise service recovery at a large national insurer.

Lead utility partnerships and program development to scale SPAN’s smart electrical panel deployments and monetize grid services across residential markets.

Provide compassionate, professional support as a Funeral Director/Embalmer Apprentice in North Miami Beach, assisting licensed directors with transfers, embalming, ceremonies and family care.

NYCHA is hiring seasoned program management directors to lead multi-hundred-million-dollar heating and/or elevator capital programs, driving delivery, compliance, and cross-agency coordination across NYC public housing assets.

Lead SF311 as its Director to manage multichannel customer service operations, modernize technologies and analytics, and ensure equitable, high-quality service delivery to San Francisco residents and partners.

Lead sales and outreach efforts for a senior living community by building relationships, conducting tours, and executing marketing and referral strategies to meet occupancy goals.

Lead Ten’s North American market with full P&L and operational accountability, driving commercial growth, service quality and client relationships across multiple offices.

GE HealthCare is hiring a Director of Clinical Engineering to lead on-site field service operations and customer technical support across Manhattan while building and developing a high-performing service team.

The City of Trenton seeks a licensed Ohio Professional Engineer to direct public works operations, manage capital programs and budgets, and lead multi-division teams in delivering municipal infrastructure services.

Senior leader needed to direct NYC311 communications, manage agency relations, and oversee CRM/IVR and content strategies to improve citywide customer service.

Lead culinary operations and a diverse kitchen team to deliver high-quality dining experiences and strong resident satisfaction in a senior living community.

Experienced nurse needed to lead staff development, education programs, regulatory preparedness, and supervision at a Santa Cruz long-term care facility.

Lead Strategic Customer Operations to enhance onboarding, service delivery and retention for Brightspeed's Business customers while driving revenue and operational excellence across fiber, Ethernet, VoIP and related services.

Neptune Society is hiring a Funeral Services Manager in Louisville to run daily operations, lead a service-focused team, and expand the location's community presence while ensuring dignity and high-quality care for families.