Director, Analytics

About us:

Foodsmart is the leading telenutrition and foodcare solution, backed by a robust network of Registered Dietitians. Our platform is designed to foster healthier food choices, drive lasting behavior change, and deliver long-term health outcomes. Through our highly personalized, digital platform, we guide our 2.2 million members—including those in employer-sponsored health plans, regional and national Medicaid managed care organizations, Medicare Advantage plans, and commercial insurers—on a tailored journey to eating well while saving time and money.

Foodsmart seamlessly integrates dietary assessments and nutrition counseling with online food ordering and cost-effective meal planning for the entire family, optimizing ingredients both at home and on the go. We partner with national and regional retailers across the U.S., many of whom accept SNAP/EBT, making healthier food more accessible. Additionally, we assist members with SNAP enrollment and management, providing tangible access to nutritious food. In 2024, Foodsmart secured a $200 million investment from TPG’s Rise Fund, which supports entrepreneurs dedicated to achieving the United Nations’ Sustainable Development Goals. This investment will help us expand our reach, particularly to low-income workers who are disproportionately affected by diet-related diseases. 

At Foodsmart, our mission is to make nutritious food accessible and affordable for everyone, regardless of economic status. We are committed to a set of core values that shape our culture and work environment:

⚖️ Measured: We make data-driven, truth-seeking decisions.

💥 Impactful: We are fueled by achieving our mission and vision.

🙏 Collaborative: We help each other be better and create a positive environment.

📈 Hungry: We maintain a healthy growth mindset, seeking to overcome challenges with courage.

😊 Joyful: We take joy in each other, our work, and the privilege of doing this work.

Whether you're a dietitian, a commercial leader, or a technologist, working at Foodsmart means being part of a team that is passionate, supportive, and driven by a shared purpose. Join us in transforming the way people access and enjoy healthy food.

About the role:

We are seeking an experienced and strategic Director of Analytics reporting directly to the VP of Analytics, Data Science & Clinical Intelligence. This role will be responsible for leading a critical function within our organization and serving as the primary strategic data partner for our Growth (Sales) and CX (client success, client delivery, marketing) functions. This role will lead a high-performing team of data scientists.

This is a high-impact, high-visibility role with the autonomy to shape our analytics function, directly influence go-to-market (GTM) and customer strategies, and establish scalable analytics processes that will power our business for years to come.

You will:

Own the Growth & CX Analytics Domain

- Serve as the primary analytics partner for Sales, Marketing, and Customer Experience leadership.

- Define the roadmap for Growth & CX analytics to support GTM strategy and optimize the member journey.

- Deliver actionable insights that drive revenue growth, improve client outcomes, and enhance customer experiences.

Build Our Client & Marketing Analytics Strategy

- Lead the strategy and execution for client-facing analytics, ensuring standardized, high-quality reporting.

- Own the design and delivery of Quarterly Business Reviews and other client reporting initiatives.

- Build the foundation of Marketing Analytics with core reporting and attribution models. 

- Drive the adoption of Omni Analytics as self-service analytics platform for internal teams and external stakeholders.

Lead and Mentor the Team

- Manage and develop a team of two data scientists, acting as a "player-coach" who balances strategic leadership with hands-on contributions.  You should expect to spend at least 50% of your time building in dbt, SQL, Python and Omni.

- Instill a culture of automation, scalability, and excellence across the team’s work.

- Guide the team in transitioning from ad-hoc requests to a proactive, self-service analytics model.

You are:

- A seasoned, "full-stack" analytics leader who thrives at the intersection of strategy, execution, and communication.

- A proven leader/manager with demonstrated success managing and mentoring analysts or data scientists, with a track record of upskilling team members.

- A strategic partner, viewed as more than a service provider—able to shape business strategy with data-driven insights.

You have:

- Bachelor’s degree, ideally in a quantitative or technical field; Master’s degree is a plus

- 10+ years of experience in analytics, BI, or data science.

- 5+ years of experience leading a technical team with responsibility of mentoring, performance management, growing team capability.

- Hands-on experience with the modern data stack; proficiency with dbt for data modeling strongly preferred. Experience with Omni Analytics is a plus.

- Excellent communication skills and confidence in presenting complex data and insights to senior executives and enterprise clients.

- Automation & scale mindset and experience building scalable processes and enabling self-service analytics.

- Experience building or running client-facing reporting / dashboards ideally in SaaS environments preferred.

About our benefits and perks:

✅ Remote-First Company

✅ Unlimited PTO

✅ Flexible & remote location

✅ Healthcare Coverage (Medical, Dental, Vision)

✅ 401k, bonus, & stock options

✅ Registered Dietitian Sessions 

✅ Wellness  reimbursement

Foodsmart is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected class.