Senior AI Implementation Specialist – Credit Cards

Who We Are

Imprint is reimagining co-branded credit cards & financial products to be smarter, more rewarding, and truly brand-first. We partner with companies like Rakuten, Booking.com, H-E-B, Fetch, and Brooks Brothers to launch modern credit programs that deepen loyalty, unlock savings, and drive growth. Our platform combines advanced payments infrastructure, intelligent underwriting, and seamless UX to help brands offer powerful financial products—without becoming a bank.

Co-branded cards account for over $300 billion in U.S. annual spend—but most are still powered by legacy banks. Imprint is the modern alternative: flexible, tech-forward, and built for today’s consumer. Backed by Kleiner Perkins, Thrive Capital, and Khosla Ventures, we’re building a world-class team to redefine how people pay—and how brands grow. If you want to work fast, solve hard problems, and make a real impact, we’d love to meet you.

The Team

Our AI & Data Implementation team is responsible for designing, deploying, and optimizing artificial intelligence systems that power credit card decisioning, risk management, personalization, and customer service at scale. We work closely with Product, Engineering, Data Science, and Operations to bring AI solutions into production that are safe, explainable, and regulatory-compliant.

We’re looking for a Senior AI Implementation Specialist who can bridge technical execution with business impact—leading the rollout of AI tools across the credit card lifecycle, from application to collections, while ensuring compliance with consumer credit regulations.

What You’ll Do

• Lead the design and implementation of AI models and decision systems in credit card underwriting, fraud detection, collections, and customer engagement.

• Partner with Data Science, Risk, and Compliance teams to ensure models meet regulatory requirements (e.g., Fair Lending, Reg Z, ECOA, FCRA).

• Translate business requirements into technical specifications, ensuring AI systems are scalable, explainable, and auditable.

• Manage deployment of AI solutions into production, including model integration with core platforms and third-party systems.

• Establish monitoring and feedback loops to measure AI system performance, fairness, and drift over time.

• Collaborate with stakeholders across Product, Operations, and Finance to maximize the business impact of AI-powered initiatives.

• Champion best practices for responsible AI use in financial services, including documentation, testing, and governance.

• Stay current on emerging AI technologies, regulations, and fintech use cases to guide adoption.

What We Look For

• 8+ years of experience in artificial intelligence, machine learning, or advanced analytics, with at least 4+ years in credit cards or consumer lending.

• Proven track record of deploying AI solutions in production for risk management, fraud detection, marketing personalization, or customer service automation.

• Strong understanding of credit card lifecycle processes (acquisition, underwriting, servicing, fraud, collections).

• Familiarity with consumer credit regulations and compliance requirements, including model explainability and adverse action notices.

• Proficiency in Python (or similar), SQL, and model deployment frameworks.

• Experience with cloud-based AI/ML platforms (AWS, GCP, or Azure).

• Ability to communicate complex AI concepts clearly to technical and non-technical stakeholders.

• Strong problem-solving skills and the ability to balance innovation with regulatory rigor.

Nice to Have

• Background in fintech, payments, or large-scale consumer credit portfolios.

• Experience with deployments in industry systems (AWS Sagemaker).

• Knowledge of Large Language Models (LLMs) and their safe deployment in financial services.

• Exposure to call center or chatbot AI integrations for servicing credit card customers.

Perks & Benefits

• Competitive compensation and equity packages

• Leading configured work computers of your choice

• Flexible paid time off

• Fully covered, high-quality healthcare, including fully covered dependent coverage

• Additional health coverage includes access to One Medical and the option to enroll in an FSA

• 16 weeks of paid parental leave for the primary caregiver and 8 weeks for all new parents

• Access to industry-leading technology across all of our business units, stemming from our philosophy that we should invest in resources for our team that foster innovation, optimization, and productivity

Imprint is committed to a diverse and inclusive workplace. Imprint is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Imprint welcomes talented individuals from all backgrounds who want to build the future of payments and rewards. If you are passionate about FinTech and eager to grow, let’s move the world forward, together.