Remote Troubleshooting Jobs

Honorlock is hiring a Support Specialist II to deliver remote, technical customer support and troubleshooting for administrators and test-takers in a 24/7 proctoring environment.

Nelnet Business Services seeks a remote Assistant Account Manager to manage payer communications, resolve payment account issues, and support account setups beginning November 10, 2025.

Provide technical support and act as the primary district IT liaison for an AI-driven K-3 tutoring platform while working remotely from California.

Provide dedicated technical support and act as the district IT liaison for an AI-powered K-3 literacy tutoring platform while based in New Mexico.

McGraw Hill seeks a Digital License Support Advocate to manage licensing operations and provide phone and email support to educators and learners across the United States.

Tutor Me Education is hiring a CompTIA A+ certified remote tutor to provide interactive IT support and exam-prep instruction to students nationwide.

Strategic Education seeks a hands-on Desktop Support Analyst Associate to deliver phone, email, remote, and onsite technical support and hardware provisioning for Minneapolis-area users.

Provide remote technical and customer support for ST Math users, troubleshooting issues, documenting cases, and creating resources to improve educator experiences.

Provide timely, empathetic first-level customer support for Vector Solutions' web products via phone, email, and chat while troubleshooting issues and contributing to the knowledge base.

Provide frontline technical and account support to educators using Waterford's early learning platform, troubleshooting issues, managing rosters, and contributing partner feedback to improve the product.

Kaplan is seeking a remote Support & Solutions Representative to provide technical and service support to students and faculty via phone, chat, and email, ensuring timely resolution and excellent customer experience.

Skyward seeks an IT Services Intern to provide database/server troubleshooting, basic network and remote support, and assistance with IT and sales-related projects while learning core IT operations.

A US-remote technology partner seeks a proactive Help Desk Analyst to deliver first-line technical support, document solutions, and escalate complex issues to ensure excellent user experiences.

Provide expert phone-based technical support and troubleshooting for pool systems while coordinating field resources to ensure fast, effective resolutions for commercial and high-priority customers.

Lead global IT systems support for Sandbox VR's retail technology, managing teams, vendor relationships, and remote deployments to ensure exceptional, reliable guest-facing experiences.

Provide hands-on, on-site technical support and user training at H.B. Fuller’s St. Paul location to resolve incidents, maintain systems, and improve end-user satisfaction.

Provide technical, customer-facing support for workforce management SaaS—troubleshooting integrations, advising customers, and feeding product insights back to engineering.

Fleetio seeks an Associate Customer Support Specialist to deliver exceptional tier 1 technical support and product guidance to users of its fleet management platform.

Provide expert remote technical support and system diagnostics for high-end diagnostic instruments and networked software systems within a life-sciences environment.

Phenomenex is seeking a Field Application Scientist—Clinical to deliver chromatography method development, troubleshooting, and customer-facing technical support across North America in a remote capacity.

Inclusive & Diverse

Diversity of Opinions

Dare to be Different

Collaboration over Competition

Growth & Learning

Provide remote, client-facing technical and operational support for Ticketmaster products on a 4–6 month contract, including troubleshooting, training, reporting, and event support.

Provide part-time remote technical support for ProctorFree's online proctoring platform, assisting test takers via live chat, email, and remote access while contributing to documentation and improvement efforts.

Provide Tier 1 technical support and operational assistance for enterprise Tableau dashboards and case management systems while collaborating with cross-functional stakeholders.

Experienced Desktop Support technician needed to provide onsite end-user computing, Intune management, remote desktop troubleshooting, and VIP support for enterprise clients.

TechFlow is hiring an overnight remote Service Support Representative to manage ticketing, validate reports, troubleshoot basic issues, and communicate directly with customers on a government contract.

NewYork‑Presbyterian seeks an Information Technology Analyst II to manage OS and application installation, maintenance, and performance for clinical systems in an on‑site New York role.

Siri InfoSolutions is hiring an experienced L2 Desktop Support Specialist in Tampa to deliver onsite end-user hardware/software support, printer maintenance, and process improvements for enterprise clients.

Rentable seeks a detail-oriented Customer Support Specialist to provide technical, empathetic support for Apartment IQ users across email, chat, and virtual meetings while collaborating with implementation, product, and engineering teams.

Provide first-line remote technical support to end users across hardware, software and networking while contributing to continuous IT improvements for a US-based organization.

Mitratech seeks a Technical Support Representative I to deliver timely, customer-focused support for its HR and compliance SaaS platform across phone, email, and chat.

Delinea seeks an experienced Technical Support Engineer III to provide advanced, customer-facing technical support for identity security solutions in a fully remote role working Eastern Time hours.

Provide first-line remote IT support across the US, troubleshooting hardware, software, and network issues while delivering exceptional end-user service.

CourseCareers is hiring experienced U.S.-based HVAC professionals to mentor students remotely as paid Career Coaches, guiding them from training to entry-level employment.

Canon ITS is hiring remote Technical Printer Support Representatives I to provide phone, email, and chat-based troubleshooting and first-call resolution for inkjet printer customers across multiple U.S. states.

Medical Insurance

Dental Insurance

Vision Insurance

Mental Health Resources

Learning & Development

Equity

Paid Holidays

Paid Time-Off

WFH Reimbursements

Child Care stipend

Maternity Leave

Paternity Leave

Support and troubleshoot Flock Safety's camera and device ecosystem remotely while partnering cross-functionally to improve device performance and customer experience.

Provide remote B2B customer support for a New York AI fintech firm, resolving product questions and account issues for US-based clients.

Konecranes is hiring a Port Service Remote Support Engineer in the Savannah area to deliver remote technical support, troubleshoot crane systems, and support field service and parts operations.

Help customers get the most from Synthesia's AI video platform as a Technical Support Specialist, delivering technical troubleshooting, CRM-driven case management, and escalations for complex issues.

Provide expert-level application support for an AI-powered healthcare platform, troubleshooting issues, managing tickets, and working cross-functionally to improve the user experience.

CourseCareers is hiring experienced U.S.-based electricians to work remotely as paid Career Coaches guiding students into entry-level electrical careers.

Bilingual Customer Service Representative needed to deliver phone-based technical support and dispatch services for the Oregon Lottery in a temporary remote role with onsite training in Salem, OR.

Work remotely as a Resolution Center Call Center Specialist to resolve customer inquiries across phone, email, and chat while helping maintain high satisfaction and resolution rates.

Provide empathetic, technical phone- and email-based support for ClubOS customers while helping reduce cancellations and improve product adoption.

Experienced Product Support Specialist needed to resolve complex product issues, mentor teammates, and partner with product and engineering teams to improve customer workflows in a remote US role.

Sutherland is hiring Tulsa-based Customer Service Representatives to provide phone, email, and chat support for banking customers, with onsite training and the opportunity to transition to remote work.

Provide advanced remote product support and escalation management across a suite of healthcare-focused software and hardware solutions while mentoring junior staff and driving cross-functional improvements.

RS&H is hiring a Service Desk Analyst to provide first-line IT support, troubleshoot endpoints and Office 365, and maintain knowledge-base content for associates in a hybrid work environment.

A growing lighting-controls company seeks a Field Support Specialist II in North Carolina to deliver on-site and remote commissioning, troubleshooting, and client training for advanced lighting and control systems.

Work remotely across the US to lead implementations, integrations, and post‑go‑live support for clinical diagnostic digital solutions.

An AppSheet-focused Technical Support Specialist is needed to provide hands-on troubleshooting, maintenance, and client-facing support for AppSheet applications integrated with Google Sheets on a full-time remote basis.