Product Support Jobs

Stryker is hiring a field-based Surgical Technologies Sales Representative in Charlotte to grow clinical relationships and drive territory sales of surgical products through product demonstrations and consultative selling.

Convey is seeking a Sr. Product Support Specialist to provide white-glove, technical support for enterprise customers, troubleshoot integrations and system performance, and coordinate solutions across Cloud Ops, Engineering, and Customer Success.

Paid, hands-on internship roles at BorgWarner's Arden campus offering engineering, technical, and business students practical experience in automotive product development and manufacturing.

Support Flowhub’s retail customers by diagnosing and resolving hardware and software issues across our POS ecosystem as a Technical Product Support Specialist.

Propelus is hiring a Customer Success Specialist to lead onboarding, drive adoption, and act as a trusted advisor to healthcare customers using our compliance platform.

NYU is hiring a Product Specialist to drive UX improvements and manage enterprise academic application functionality through close collaboration with developers, vendors, and stakeholders.

Vuori is hiring a Senior Merchandiser to own wholesale assortment strategy and execution for North America, working cross-functionally to drive product opportunity and sales growth.

Inclusive & Diverse

Transparent & Candid

Growth & Learning

Diversity of Opinions

Mission Driven

Customer-Centric

Rapid Growth

Dare to be Different

Collaboration over Competition

Support creators on Patreon by providing expert, empathetic written support, troubleshooting technical issues, and surfacing product feedback to improve the platform.

Inclusive & Diverse

Collaboration over Competition

Growth & Learning

Mission Driven

Transparent & Candid

Coinbase is hiring a Senior Trust & Safety Analyst to provide litigation support and expert testimony while building knowledge management and cross-functional risk mitigation for consumer security and account protection.

Work alongside industry and commercial teams to support emerging digital solutions for turf, landscape and ornamental customers while gaining product management and analytics experience.

KIOXIA America is hiring a Staff Customer Qualification Engineer to lead qualification testing, failure analysis, and issue resolution for datacenter SSDs.

AI Acquisition is hiring a remote Senior Customer Support Engineer / Lead to manage technical support, build documentation, and drive product enhancements from user feedback.

TrueDialog is hiring an in-office Customer Support Specialist in Austin, TX or Southfield, MI to provide expert frontline support, onboarding, and troubleshooting for its enterprise SMS platform.

Fortune Brands Innovations is looking for a remote Associate Product Consultant to provide world-class product and warranty support to Moen customers.

Represent Intuitive's digital product portfolio in the Detroit area, driving clinical adoption through hands-on demos, training, and customer engagement.

EliseAI seeks a Director of Product Support to lead and scale technical support operations, ensuring exceptional onboarding, incident response, and voice-of-customer insights across its housing and healthcare AI products.

Provide frontline technical support and troubleshooting to installers and customers for Paxton products from our Greenville support team.

Lead customer engagement and operational adoption for Onebrief at the 4th Infantry Division, driving near-total product usage, renewals, and product feedback across multi-star headquarters.

Ashby is seeking a technically strong Product Support Specialist to deliver deep B2B support and complex integration troubleshooting on a Sunday–Thursday Pacific time schedule.

Amerex is hiring a Product Development Engineer to lead CAD-driven product design, prototype testing, and regulatory compliance for fire suppression products.

Baxter is hiring a field Sales Associate to provide clinical product training and drive territory sales for patient support systems across South/Central Texas.

Salelytics is hiring a Client Support Specialist I to manage product data, process orders, and support sales reps in a fully remote role focused on accuracy and customer communication.

Experienced transit-focused product support leader needed to manage Midwest customer acceptance, warranty processing, retrofits, and field teams for New Flyer.

Intuitive seeks a Senior Product Performance Engineer to analyze field data and drive cross-functional solutions that proactively improve dV5 product performance and customer experience.

Lead and scale Aledade’s generative AI risk stratification product as VP of Product Management, guiding cross-functional teams to deliver predictive analytics and workflow solutions that improve diagnosis coding and primary care condition management.

Lead and mentor a distributed Product Support Lead team to deliver measurable improvements in support efficiency, root-cause remediation, and customer experience at a fast-growing health tech company.

Clay’s 15-month Wheel rotational program immerses technical new grads in customer support and cross-functional rotations to build product expertise and operational leadership skills.

Bosch is hiring a Commercial Inside Sales specialist to provide technical HVAC product expertise, quoting, and sales support across regional branches to grow commercial business and improve customer outcomes.

Penumbra seeks a Vascular Clinical Specialist based in the Omaha region to provide procedural support, clinical training, and market development for its vascular and neurovascular product portfolio.

Customer-focused representative needed to provide timely support, onboarding, and product guidance to Blue J's North American customers during 8 AM–4 PM ET work hours.

Lead and deliver internal technology, analytics, and process initiatives at Beghou to improve operational efficiency and support life‑sciences client solutions.

Lead product strategy and delivery for clinical AI solutions at Iodine, shaping products that improve hospital workflows and patient outcomes.

As a Consultant, Client Success based in San Juan, you will act as a trusted client advocate to accelerate adoption of Visa products, optimize client performance, and deliver measurable value across your portfolio.

Ascend Learning is hiring a Solutions Consultant for its Public Safety Group to lead product demonstrations, onboarding, and training for educators and emergency services professionals across the U.S.

Lead and operationalize application support for Corteva's North America product portfolio, driving vendor management, ITIL processes, and continuous improvement to maximize product availability and user satisfaction.

An established medical device company is hiring a part-time Cath Lab/IR clinician to provide PRN clinical in-service education and procedural support across South Florida.

S&P Global Market Intelligence is hiring a Fixed Income Product Consultant to lead client engagement, ensure flawless transaction support, and drive product adoption for institutional fixed income clients.

S&P Global Market Intelligence seeks a Municipals Client Success Analyst in New York to manage client requests, deliver product support and drive adoption for municipal market customers.

ZoomInfo is seeking a Customer Solutions Analyst II to troubleshoot issues, guide customers on the ZoomInfo Marketing platform, and drive product adoption and value.

Support the Trauma Sales team in Spokane by delivering technical surgical support, managing demo inventory, and helping drive territory sales for Smith+Nephew's orthopaedic trauma solutions.

Experienced healthcare IT product analyst needed to drive requirements, design, and delivery of financial and clinical research solutions for SCRI, supporting oncology clinical trials and enterprise users.

Customer Service Sales Support at FreshPoint Dallas: provide order entry, customer relationship management, and sales support to grow accounts and meet profitability targets.

Serve as a subject-matter expert and trainer for the SafeSend product suite, delivering onboarding, ongoing trainings, and high-level client support to optimize customer use and adoption.

Vasion is hiring a Tier 2 Product Support Engineer to diagnose and resolve complex SaaS issues, collaborate across teams, and improve customer experience through clear communication and strong technical troubleshooting.

Vasion is hiring a Tier 1 Product Support Engineer to deliver first-line technical support, document solutions, and ensure great customer experiences for its SaaS products.

Lead the product strategy and roadmap to scale Bright Horizons' Senior Services within the Backup Care platform, delivering empathetic, compliant, and technology-enabled solutions for family caregivers.

Customer-Centric

Inclusive & Diverse

Empathetic

Collaboration over Competition

Fast-Paced

Growth & Learning

Transparent & Candid

At Stripe, lead programs that connect Operations and Engineering to deliver tooling and platform improvements that measurably improve support efficiency and customer outcomes.

KBW (a Stifel Company) is hiring an Equity Product Support Associate to support its New York equity sales and trading desk with OMS troubleshooting, commission management, analytics, and regulatory controls.

Experienced leader needed to direct product support operations, mentor teams, and drive measurable improvements in client experience and operational excellence for a precision medicine technology organization.

Provide expert technical support and troubleshooting for Graco's fluid-handling products to ensure timely problem resolution and strong customer relationships.