Product Support Jobs
Browse 41 exciting jobs hiring in Product Support now. Check out companies hiring such as Propelus, Motivo Engineering, CVRx in Kansas City, Virginia Beach, Little Rock.
Lead and grow a technical product support team at Propelus to drive timely escalations, process improvements, and product enhancements that improve customer outcomes across our healthcare compliance platform.
Motivo is looking for a hands-on Senior Mechanical Engineer to lead systems-level design, CAD-driven development, and prototype builds for fast-paced vehicle, industrial automation, and battery system projects.
CVRx is hiring an Associate Territory Manager to support sales, technical case assistance, and market development for implantable cardiovascular therapies in the Greater Sacramento area.
Strategic Education, Inc. seeks a Customer Success Manager to guide clients in maximizing value from the Workforce Edge platform through training, support, and data-driven advisement.
Decagon is hiring an experienced, technically savvy Agent Success Manager to be a founding member of its Agent Success team, driving enterprise deployments and adoption from our NYC office.
Stryker’s Acute Care group is hiring a hybrid Marketing Associate to drive sales enablement, create impactful marketing tools, and support product strategy for furniture and specialty beds.
SpaceX is hiring a Technical Operations Engineer for Starlink Customer Success to analyze user metrics, eliminate root causes of poor experience, and lead automation and product launch efforts across teams.
Support Matic customers end-to-end as a Customer Support Intern, troubleshooting robots, escalating issues, and advocating for improvements across product and engineering teams.
Strategic Education, Inc. seeks a Remote Customer Success Manager to drive adoption and ROI of the Workforce Edge platform through training, support, integrations, reporting, and product feedback.
Provide frontline, HIPAA-aware technical support for Nextech healthcare software through phone, email, and ticketing channels while ensuring timely resolution and excellent customer service.
Shape Meilisearch’s customer success operations as the Founding Customer Success & Experience Manager, owning enterprise relationships and building data-driven CSX processes.
Onebrief is hiring a Partner Engagement Manager to lead customer relationships and drive near-total product adoption for the 81st Readiness Division at Fort Jackson, SC.
Curriculum Associates is hiring a Per-Diem Sales Support Specialist III in South San Francisco to prospect schools, deliver product demonstrations, and build strategic educator relationships to support implementation of K–8 solutions.
Lead strategy and execution for Elsevier’s Drug Information products as a Senior Product Manager I, developing decision-support features that improve clinician workflows and patient safety.
Lead cross-functional Product Integrity and Trust programs to reduce misuse, strengthen customer experiences, and deliver measurable business impact for LinkedIn's Trust & Consumer Support function.
Lead retail marketing initiatives for Olympia Entertainment to promote merchandise and limited-edition collections across digital, in-arena, and social platforms.
VisibleThread is looking for a proactive Customer Success Manager based in the DMV to guide onboarding, drive adoption, and grow long-term value for enterprise accounts.
Zwiesel Fortessa is hiring a Business Development Coordinator to support consumer products sales with project management, sample coordination, sales reporting, and eCommerce listing support at its Ashburn, VA headquarters.
Customer-focused Support Representative needed to manage account activations, resolve technical and data issues, and represent customer needs to Product and Technical teams during East Coast hours at Comply.
Lead the multi-year AI-first roadmap for Palo Alto Networks' Customer Support platform, transforming SFDC Service Cloud and omnichannel capabilities to maximize case deflection and deliver measurable ROI.
Be part of Luminance's commercial team as a Product Specialist to run pre-sales trials, translate complex AI capabilities into client value, and support new business wins across enterprise accounts.
Serve as a scientific partner to North American users of Causaly by delivering onboarding, training, and high-quality scientific support to maximize platform adoption and research impact.
Be the technical partner for Cartesia customers by diagnosing and resolving API/SDK/integration issues, shaping support processes, and influencing the product roadmap.
At Novo, a Series B fintech reimagining banking for small businesses, the Escalations Support Specialist will own complex escalations, improve processes through data-driven insights, and champion exceptional multi-channel customer support.
Customer Success Specialist needed to build support workflows, a comprehensive knowledge base, and deliver high-quality customer support for a fast-growing clean energy SaaS startup.
Experienced executive support professional needed to manage complex calendars, coordinate cross-functional projects, and act as a trusted partner to two technical VPs at OpenAI's San Francisco office.
Experienced security systems professional needed to provide technical account management, training, and field support for Ajax Systems across the Western USA.
Decagon is hiring an Enterprise Customer Success Manager to be a founding member of its San Francisco in-office CS team, guiding large customers through deployments of its conversational AI platform and ensuring measurable outcomes.
Lead Emailable's operational engine to build predictable processes, enforce SLAs, and align engineering, support, and compliance so the company scales reliably without daily founder firefighting.
Timely is hiring a School Support Specialist to provide day-to-day app support, triage issues for implementation teams, and help improve school scheduling through documentation and product feedback.
BenchPrep is hiring a Product Support Specialist to deliver empathetic, technical first-line support and clear documentation for its SaaS learning platform to ensure a high-quality user experience.
NBCUniversal is hiring a Manager, Business Solutions to lead a team delivering digital distribution technology and application roadmaps across Sales, Distribution, and Finance for its Film & TV Studios.
Work remotely for Figma as a Technical Quality Specialist, diagnosing sophisticated bugs across platforms and advocating for quality improvements with Product and Engineering.
Lead intake, coordination, and executive communication for the CIO Office to accelerate high-priority technology initiatives and enable clear, measurable progress across the organization.
Feathr is seeking a detail-oriented part-time Product Support Representative to deliver high-quality app support and customer care for nonprofit customers across email and chat.
Impulse is hiring a San Francisco-based Customer Relations Manager to own customer interactions, community moderation, content creation, and training for our home electrification products.
Lead high-impact FinTech and operations product initiatives at Faire to optimize payment economics, automate operational workflows, and drive measurable contribution profit and growth.
PartnerCentric seeks a detail-oriented Junior Technical Operations Specialist to assist with client onboarding, affiliate and analytics integrations, and tracking QA to ensure accurate, timely technical support.
Heron Power seeks a technically strong Lead Applications Engineer to translate customer needs into product solutions and support MW-scale power electronics deployments.
Lucid Software is hiring an Associate Customer Success Specialist to drive adoption, improve customer outcomes, and support strategic users across a hybrid global customer base.
Weave is hiring a Customer Experience Specialist in Lehi to provide personalized, expert support that promotes product adoption, mitigates churn, and drives customer success.
