Customer Success Manager Jobs

Lead product development for Harbour, Jobber’s internal AI-powered GTM platform, to deliver visibility, context, and control for cross-functional customer journeys.

Lark Health is hiring a Senior Account Manager to be the primary operational consultant for large health-plan, PBM, and employer partners, combining technical understanding and consultative account management to drive success.

Rise from Within

Mission Driven

Diversity of Opinions

Work/Life Harmony

Maternity Leave

Paternity Leave

401K Matching

Paid Holidays

Paid Sick Days

Paid Time-Off

Paid Volunteer Time

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Family Coverage (Insurance)

Medical Insurance

Mental Health Resources

Lead AI-driven programs in Customer Success to design, deliver, and scale solutions that boost CSM/TAM productivity and improve customer outcomes at Okta.

Lead and coach a team of Customer Success Managers at Transfr, managing a personal book of business while driving customer retention, satisfaction, and growth from a Florida-based remote role.

Lead a client-facing team at a benefits administration firm to manage high-volume accounts, resolve escalations, and drive retention through process improvement and strong client partnerships.

Technical Relationship Manager needed to provide white-glove technical advisory, onboarding, and adoption services for enterprise customers using ControlUp's DEX platform.

Support merchants as a bilingual (Spanish/English) Junior Account Manager at YouLend US, helping applicants navigate funding processes and enabling sales growth through attentive client service and accurate application management.

Experienced Project Manager needed to oversee full project lifecycles, align cross-functional teams, and ensure high-quality, on-time delivery in a remote-friendly US role.

The Customer Experience Account Manager will own relationships for assigned territory accounts at Clean Earth, focusing on retention, operational execution, and account growth through proactive engagement and analytics.

Experienced Customer Success Manager wanted to lead strategic relationships and drive adoption of a mission-driven energy and ESG platform for institutional commercial real estate clients (U.S. remote).

Lead Keeper’s global customer training strategy and execution—building scalable LMS programs, localized content, and a high-performing training team to drive product adoption and user enablement.

UpClear seeks a technically comfortable Client Success Manager to own a client portfolio, drive adoption and KPI tracking, and partner with product and engineering to deliver SaaS solutions for CPG customers.

Kiddom is hiring an Internal Enablement Manager to build training, demos, and enablement systems that help internal teams translate product features and curriculum into meaningful K–12 instructional outcomes.

Experienced customer success professional needed to manage and grow a portfolio of logistics and warehouse customers using Datex's WMS, driving retention and expansion across the U.S.

Clasp is hiring an Operations Manager to lead end-to-end loan repayment operations, build scalable processes, and ensure operational excellence across employer partners and employee lifecycles.

WorkWave is hiring a strategic Sr. Delivery Manager to lead enterprise customer relationships, deliver complex projects, and drive value realization across large accounts in a remote-first environment.

Nelnet Business Services is hiring a Customer Relationship Manager to manage FACTS client relationships in Northern California or Colorado, improve satisfaction, and expand revenue through strategic account stewardship.

Clipboard is hiring an Account Manager to build and maintain strong partnerships with local healthcare facilities and drive operational excellence for our on-demand staffing marketplace.

Airwallex is seeking an experienced Account Manager to own and grow relationships with SME & Growth clients across the US from our New York office.

Lead Rillet’s customer community programs—building forums, events, and advocacy to amplify customer voices and drive engagement across product, marketing, and success.

HackerOne is hiring a Customer Success Manager in the Austin area to drive customer adoption, satisfaction, and renewals for its AI-enhanced offensive security platform.

Lead strategic franchise partnerships at Housecall Pro by driving retention, expansion, and operational value for multi-location clients while mentoring a growing team.

Topline Pro is looking for an early-career Customer Success Manager to lead daily customer calls, drive adoption and retention for small business customers, and act as a trusted partner across onboarding and growth.

Perry Weather seeks an onsite Account Manager in Dallas to own customer outcomes, drive adoption, and manage renewals for their weather safety platform.

Serve as the key customer–product liaison to drive adoption and operational integration of Quartermaster’s SmartMast portal and APIs for Department of War customers (TS/SCI required).

Airwallex is hiring a Senior Account Manager, Enterprise to manage large global clients, lead API implementations, and drive platform adoption while collaborating across sales, product and engineering.

MaverickRE is seeking a Client Success Manager to provide white-glove support, onboarding, and growth-focused consulting for high-value real estate clients using Ylopo's platform.

Quartermaster is hiring a TS/SCI-cleared Mission Success Program Manager in Washington, DC to drive customer adoption and translate operational needs into product and engineering workflows for the SmartMast portal and APIs.

Esri seeks an Account Manager for the Northern Midwest to cultivate state and local government relationships and expand adoption of Esri’s GIS solutions through strategic account planning and solution selling.

Litify is hiring a Customer Success Manager to own client adoption and retention for Mid-Market and SMB customers, leveraging deep Salesforce and Litify expertise to drive outcomes.

Lead and scale Geoforce’s Customer Success team to improve retention, drive growth, and deliver exceptional customer outcomes for enterprise SaaS and IoT customers.

Lead the Americas commercial organization for an established SaaS provider based in Denver Tech Center, driving enterprise growth through direct sales, channel partnerships, and customer success.

ServiceNow is hiring a Customer Success Manager (HCLS) to own customer outcomes, drive adoption of Impact offerings, and act as the primary customer advocate to ensure measurable business value.

Lead and build GC AI’s customer support function from the ground up, turning support into a strategic advantage for hundreds of legal teams.

Lead customer engagement and product adoption at AFSTRAT as Onebrief’s on-site Operations Manager, combining operational planning mastery with technical savvy to drive renewals and expansion.

Lead the creation and management of a cloud intelligence learning and certification program that drives platform adoption and customer impact across global and East Coast remote audiences.

Freed is seeking a driven Group Account Manager to manage and expand B2B medical group relationships and increase clinician adoption of its AI scribe and related products.

Lead and scale a 20+ person remote customer experience team for a purpose-driven beauty brand focused on high-performance, vegan products and measurable social impact.

Mongoose is hiring a results-driven Account Manager to own renewals and expansion for its conversation intelligence platform, increasing retention and driving revenue growth across higher education accounts.

Lead enterprise SaaS implementations at LeanData as a Professional Services Project Manager, translating SOWs into actionable plans and delivering value through strong stakeholder collaboration and disciplined project execution.

Lead strategic customer partnerships and drive AI adoption across hiring workflows as an Engagement Manager at a rapidly scaling Series B AI startup.

Simplilearn seeks a Learner Success Program Manager to support and coach global bootcamp learners through onboarding, progress monitoring, live-class facilitation and career services on US (EST) hours.

InterPayments seeks a strategic, analytical Customer Success Account Manager to own enterprise merchant relationships, lead QBRs, drive renewals and expansions, and use AI-driven automation to optimize outcomes.

Inclusive & Diverse

Rise from Within

Mission Driven

Diversity of Opinions

Maternity Leave

Paternity Leave

Family Coverage (Insurance)

Medical Insurance

Dental Insurance

Vision Insurance

Mental Health Resources

Life insurance

Asana is hiring a Renewals Manager to drive timely contract renewals, defend against competitive pressures, and foster customer relationships that minimize churn and surface growth opportunities.

Lead Sully.ai’s U.S. operations and commercial scaling as General Manager, translating clinical AI product roadmaps into enterprise adoption and operational excellence.

Vanderlande is hiring a Service Account Manager (Parcel) to manage and grow regional parcel service relationships while ensuring outstanding delivery, performance monitoring, and cross-functional account execution.

Lead and scale technical implementations for ElevenLabs’ Agents and Creative platforms to help customers realize value quickly and drive long-term adoption.

Lead customer success programs for a defense-focused maritime tech company, translating TS/SCI-level customer needs into actionable product requirements and ensuring adoption across operational stakeholders.

Espresa is hiring an Associate Product Manager to own day-to-day delivery of product features—writing requirements, managing the backlog, coordinating releases, and working closely with engineering, design, and customer teams.

Lead and grow Sierra’s Sales Engineering organization in San Francisco to deliver compelling technical solutions, demos, and POCs that drive enterprise adoption of our AI customer-experience platform.