Employee Relations Consultant

insightsoftware is a global provider of comprehensive solutions for the Office of the CFO. We believe an actionable business strategy begins and ends with accessible financial data. With solutions across financial planning and analysis (FP&A), accounting, and operations, we transform how teams operate, empowering leaders to make timely and informed decisions. With data at the heart of everything we do, insightsoftware enables automated processes, delivers trusted insights, boosts predictability, and increases productivity. Learn more at insightsoftware.com.

We are seeking an experienced Employee Relations Consultant to provide expert guidance and support across our US and Canadian operations. This role will serve as a partner to management and HR teams, ensuring compliant and effective resolution of employee relations matters while fostering positive workplace culture and minimizing legal risks.

Key Responsibilities

Employee Relations Management

• Provide coaching and guidance to managers on progressive discipline, performance management, and difficult conversations
• Develop and recommend appropriate corrective actions and resolution strategies
• Conduct thorough investigations into employee complaints and workplace conflicts
• Document all employee relations activities and maintain confidential case files

Compliance & Risk Management

• Ensure all employee relations practices comply with federal, state/provincial, and local employment laws in both US and Canada
• Stay current on employment law changes and communicate impacts to stakeholders
• Partner with legal counsel on complex matters and potential litigation risks
• Conduct workplace assessments and recommend policy improvements
• Support employment practices liability insurance claims and legal proceedings

Advisory & Training Support

• Serve as subject matter expert and consultant to HR business partners, managers, and leadership teams
• Develop and deliver training programs on employee relations topics, including anti-harassment, respectful workplace conduct, and investigation procedures
• Create and update employee relations policies, procedures, and guidelines

Data Analysis & Reporting

• Track and analyze employee relations metrics and trends across both countries
• Prepare regular reports for senior leadership on case volumes, resolution outcomes, and risk areas
• Identify systemic issues and recommend proactive solutions
• Maintain accurate records for audit and compliance purposes

• Minimum 5-7+ years of progressive employee relations experience
• Experience working with both US and Canadian employment law requirements
• PHR, SHRM-CP, SHRM-SCP, or similar HR certification preferred

Technical Skills

• Deep knowledge of US federal employment laws and Canadian employment standards
• Understanding of provincial employment laws across key Canadian markets
• Strong investigation and case management skills
• Proficiency with HRIS systems and case management tools
• Advanced knowledge of Microsoft Office Suite

Core Competencies

• Excellent verbal and written communication skills with ability to present to all organizational levels
• Strong analytical and problem-solving abilities
• High degree of emotional intelligence and conflict resolution skills
• Proven ability to handle sensitive and confidential information with discretion
• Cultural sensitivity and ability to work effectively across diverse populations
• Project management skills with ability to handle multiple complex cases simultaneously

Preferred Qualifications

• Bachelor's degree in human resources or related field
• Employment law or investigation certification

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** At this time insightsoftware is not able to offer sponsorship to candidates who are not eligible to work in the country where the position is located. **

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Background checks are required for employment with insightsoftware, where permitted by country, state/province.

At insightsoftware, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.