Director, Learning & Development - Marketplace Partnership

At Front Row, we partner with leading brands to accelerate their ecommerce growth. We leverage our capabilities and proprietary technology to design, market, distribute and accelerate brands on a global scale. We’re continually cultivating functional areas of expertise and retaining the highest caliber of talent — while sharing knowledge and data, creating efficiencies, and looking at every aspect of our client’s business from a 360 perspective. We work effectively to give every client the hands-on support, niche knowledge, and first-access they need to win in the world’s most competitive commerce markets and make each of our six capabilities the first to act on the next big things.

We live for the exchange of energy between brands and audiences, you should too, and we’ve made it our mission to expand every brand’s market share and heart share. Because we believe every transaction has the potential to be transformational. 

We leverage data-driven insights from Catapult, our proprietary technology, and our deep understanding of marketplaces like Amazon, Walmart.com, TikTok Shop, to craft strategies unique to each brand we work with while protecting their pricing and channel strategies at every lifecycle stage and in any global market.

Summary:

The Director, Learning & Development will create, manage, and evaluate employee training programs to enhance skills and support organizational goals. The will report to the Chief People Officer.

Description:

• Assess training needs, design curriculum, develop training materials (both online and in-person), and deliver or facilitate sessions. 
• Measure the effectiveness of these programs and aligning them with the company's strategic objectives. 
• Needs assessment: Identify knowledge gaps and development needs.
• Program design: Create and update training programs, curriculum, and learning materials, such as presentations, manuals, and online modules.
• Program delivery: Conduct training sessions, workshops, and seminars, often using blended learning approaches.
• Technology and platforms: Utilize learning management systems (LMS) and other e-learning tools to deliver and track online training.
• Develop and manage Front Row University sessions

• 8+ years of experience in learning & development
• Proven success in designing and executing scalable learning programs across different employee levels
• Strong project management skills with the ability to handle multiple initiatives
• Excellent facilitation, communication, and stakeholder management skills
• Passion for employee development and cultivating inclusive, growth-minded cultures
• Experience in a high-growth, evolving environment; familiarity with L&D tools (e.g., LMS, AI tools, survey platforms); and certification in learning design, coaching, or facilitation are a plus

• Health, dental, and vision
• 401k with company match
• Generous PTO
• Summer Fridays
• Wellness, pet, and commuter benefits
• Work with a fun, consultative team of experts
• Location - headquartered in SoHo, New York City with offices in San Diego, Hamburg, Bratislava and Amsterdam

SALARY - $155,000 - $165,000