People Operations Manager

Fitt Talent Partners is a specialized recruitment firm for top health and wellness companies.

We’re filling this role for a client — a premier health optimization and longevity center offering personalized, data-driven wellness solutions through advanced medical services, technology, and diagnostics.

Job Description

The People Operations Manager will oversee all HR functions across 10+ locations. This individual plays a key role in recruiting, onboarding, and supporting staff to deliver exceptional service and achieve company objectives. By combining operational expertise with a commitment to health and wellness, the HR Manager fosters a culture of collaboration, growth, and accountability.

Responsibilities

• Recruitment, Onboarding, & Retention

  • Lead and manage full-cycle recruiting for all locations, ensuring positions are filled with qualified candidates in a timely manner.

  • Oversee and continuously improve the onboarding process, ensuring seamless integration and compliance for new hires.

  • Maintain accurate staffing levels in collaboration with location leadership, including per diem staff as needed.

  • Conduct reference checks, facilitate employment agreements, and maintain documentation for regulatory compliance.

  • Support employee retention through proactive engagement, performance management, and recognition programs.

• HR Operations & Compliance

  • Maintain and update personnel records, HRIS, and all employee documentation in compliance with federal, state, and local requirements.

  • Administer employee benefits, coordinate payroll, and manage leave processes.

  • Ensure company policies and employee handbook remain current and are communicated to all staff.

  • Advise management and employees on HR policies, performance issues, and conflict resolution.

  • Ensure compliance with HIPAA, safety, and employment standards at all locations.

• Culture & Employee Relations

  • Foster a positive, inclusive, and engaging workplace culture aligned with our mission and values.

  • Organize and support staff development initiatives, ongoing training, and continued education opportunities.

  • Address employee concerns with care, facilitating timely and effective resolution.

  • Promote wellness and work-life balance through company programs.

• HR Strategy & Communication

  • Serve as the HR subject matter expert and point of contact for all staff and management.

  • Develop and implement HR policies and procedures to support organizational growth and innovation.

  • Communicate HR updates, changes, and initiatives clearly across all locations.

  • Support strategic initiatives in partnership with the owner and leadership team.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or related field required.

• HR certification (e.g., PHR, SHRM-CP) preferred.

• Minimum 4 years of HR experience, ideally in a multi-location environment.

• Ability to work independently and manage priorities across multiple locations.

• Proactive, solutions-focused mindset with strong problem-solving ability.

• Excellent verbal and written communication skills.

• Proven ability to recruit for clinical, wellness, and administrative roles.

• Knowledge of employment law, compliance, and HR best practices for multi-site operations.

• Tech-savvy, with experience using HRIS and digital onboarding tools.