Strategic Account Manager
Skills
- Strategic enterprise selling and account expansion
- Renewal motion design and forecasting
- Cross-functional program leadership and project execution
- Ability to translate AI and technical capabilities into business value
- Data-driven account analysis and usage-driven insight generation
- Executive-level communication and presentation skills
- Proficiency with CRM and sales/engagement tools
Responsibilities
- Own and expand relationships with largest enterprise accounts, driving renewals and revenue growth
- Serve as the primary strategic contact for senior customer stakeholders and executive sponsors
- Develop and execute account growth strategies with Customer Success, Sales, and Product
- Apply Challenger Sales and Force Management principles to uncover opportunities and influence customer thinking
- Coordinate cross-functional handoffs and ensure seamless customer experience from pre-sales through implementation and post-sale
- Analyze product usage and account performance data to identify trends, risks, and expansion signals
- Represent customer needs internally to influence product roadmap and go-to-market strategy
- Design and operationalize renewal, forecasting, and expansion playbooks as the company scales
Education
- Bachelor's degree or equivalent experience
- Advanced degree (MBA) preferred but not required
Benefits
- Competitive salary and early-stage equity
- Comprehensive medical, dental, and vision coverage
- 401(k) retirement plan
- Generous vacation and paid time off
- Maternity and paternity leave
- High autonomy and opportunity to shape company processes
Average salary estimate
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