Engineer 2, Technical Product Sales Support - job 1 of 2
Job Summary
Responsible for providing specific product and/or technical knowledge, advice and support to Sales Representatives and customers. Works as a collaborative member of the sales team to market and sell the Company's product lines. Provides insight to customers on current network situations. Works with moderate guidance in own area of knowledge.Job Description
Core Responsibilities
- Performs needs analyses for the Company and its customers and produces strategic, cost-effective solutions.
- Provides timely, technical support and problem resolution for field service questions.
- Supports Sales team with product modifications and engineering expertise for custom projects.
- Assists representatives and customers in evaluating and selecting products.
- Creates, reviews and executes product test plans and cases, documents test progress and reports results.
- Recommends products to meet customer needs.
- Consistent exercise of independent judgment and discretion in matters of significance.
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
- Other duties and responsibilities as assigned.
Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team - make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Support a culture of inclusion in how you work and lead.
- Do what's right for each other, our customers, investors and our communities.
Disclaimer:
- This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Skills
Sales Engineering, Sales Process Engineering, Sales SolutionsWe believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.
Please visit the benefits summary on our careers site for more details.
Education
Bachelor's DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.Certifications (if applicable)
Relevant Work Experience
2-5 YearsComcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Experienced enterprise account manager needed to grow and retain mid-market Comcast Business customers by identifying upsell/cross-sell opportunities and delivering strategic solutions across advanced voice and networking products.
Focusrite Group Professional is hiring a Director of EDU Partner Development to drive educational sales, pre-sales system design, and strategic partnerships across its pro-audio brands in the Americas.
Lead JamLoop's revenue engine as SVP of Sales, scaling enterprise and mid-market go-to-market motion and building a predictable pipeline for a high-growth CTV DSP.
Drive mid-market revenue and customer outcomes for GitLab in the US Northeast by prospecting, closing, and expanding adoption of our DevSecOps platform.
SentinelOne is hiring a Director of Federal Sales to lead the U.S. Federal sales team, expand channel relationships, and drive revenue growth across the federal market.
Senior Sales Executive (Government) to lead Chainlink Labs’ public-sector GTM, build strategic government relationships, and close complex procurement-driven deals across federal, state, and local agencies.
Sixt seeks a proactive Dealer Engagement Specialist in downtown Tulsa to engage dealerships, reactivate accounts, and drive measurable growth through outbound and inbound communications.
Lead and execute clinical business development strategies for a precision-medicine CRO to win new sponsor engagements and expand strategic partnerships across oncology, rare disease and CNS.
Protiviti seeks a Vice President of Business Development to lead Oracle Alliance go-to-market efforts and drive high-value Oracle Cloud ERP/EPM/SCM opportunities across key accounts.
Experienced B2B seller wanted to lead outbound field sales in the Boston metro for a high-trust SaaS VDR provider, owning pipeline generation and deal closure.
Conduit seeks an experienced Enterprise Account Executive to drive enterprise sales of its cross-border payments and banking infrastructure solutions to fintechs, PSPs, and other financial technology enterprises.
Lead a team-focused, advisory-driven private wealth practice at BMO to grow and manage high-net-worth client relationships through strategic planning, cross-discipline coordination, and exceptional client service.
Palo Alto Networks is hiring a Regional Sales Manager to lead Federal System Integrator engagements and drive enterprise-wide deployments of its next‑generation security platform in the Reston territory.
Samsara is hiring a Sales Engineer to support Public Sector mid-market customers with IoT hardware, cloud integrations, and technical pre-sales to improve fleet safety, efficiency, and compliance.
Comcast creates incredible technology and entertainment that connects millions of people to the moments and experiences that matter most.
98 jobs
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
