Technical Support Jobs

Act as the technical lead for CT/MRI/PET-CT/X-ray/ANGIO systems—providing on-site and remote support, training, and escalation management to ensure high service quality across the region.

Support Universal Logistics' users by troubleshooting hardware and software, managing IT tickets, deploying equipment, and maintaining support documentation on a rotating on-call schedule.

Technical Support Engineer needed to troubleshoot and resolve complex pipeline integrity data issues while partnering with customers and engineering teams to improve product reliability and performance.

Experienced software configuration specialist needed to support validation and implementation activities for medical device and pharmaceutical clients at QRC Group, LLC.

Lead cross-functional clinical readiness and device management for early-stage device and combination product trials at AbbVie's North Chicago R&D site.

Puzzle Financial seeks a Technical Product Specialist to triage technical issues, support customers, and drive fast resolution across Customer Success and Engineering at a remote-first fintech startup.

CloudZero is hiring a Technical Customer Support Engineer to troubleshoot advanced cloud and SaaS issues, escalate and resolve complex incidents, and help improve product and support operations.

Support the university's technology environment by troubleshooting desktops, laptops, peripherals and classroom technology while delivering excellent customer service to students, faculty and staff.

Provide expert field and remote technical support and training for advanced diagnostic imaging systems, acting as the primary technical liaison for field teams and customers across the U.S.

Experienced Jira administrator needed to design scalable workflows, manage integrations, and deliver training and Tier 2/3 support across a remote, cross-functional esports and media-focused organization.

Provide frontline IT support for faculty, staff and students at Idaho College of Osteopathic Medicine, resolving hardware, software, connectivity and A/V issues while managing ticketing and MDM systems.

Provide frontline technical and learner support for FEMA’s Independent Study Program as a Customer Service Representative with MKS2 Technologies supporting NDEMU.

Lead and mentor Field Service Engineers in Las Vegas to install, maintain and repair Smiths Detection screening and inspection systems while driving service quality and customer satisfaction.

AbbVie’s DCPD team is hiring a Senior Project Manager to lead clinical trial readiness and cross-functional coordination for complex device and drug-delivery systems in early-stage development.

Inclusive & Diverse

Empathetic

Collaboration over Competition

Growth & Learning

Transparent & Candid

Mastercard is hiring a Customer Technical Services Analyst I in O'Fallon to perform technical triage and diagnostics (SQL/API) for global customers and act as a liaison between business and engineering teams.

Become the technical point-person for Assembled’s WFM and Support AI customers, diagnosing complex issues, writing scripts and queries, and driving product improvements from the front line.

Technical Customer Support Engineer (L2) needed to resolve complex cloud and SaaS issues, drive escalations to engineering, and build knowledge resources that improve customer outcomes.

Zocdoc is hiring a Technical Implementation Specialist to own enterprise health system integrations and deliver seamless onboarding and technical support that drives client success.

A fast-growing AI construction-tech startup is looking for a Customer Success Manager to manage customer relationships, drive retention and growth, and deliver product-led value across a US-based customer portfolio.

Lead and scale Tabs’ multi-tier technical support organization to deliver fast, empathetic support, drive operational excellence, and feed product improvements from customer insights.

Avery Dennison is hiring a West Coast-based Field Service Technician to perform installations, preventive maintenance, and complex troubleshooting on apparel customization equipment with significant travel.

Support mission-critical DHS operations as an on-site Customer Technical Specialist providing hands-on desktop, network, and infrastructure support in the Washington, DC area and at U.S. airports.

Provide timely, professional technical and customer support for Every Word Code’s clients while helping drive product adoption and satisfaction.

Lead and grow a Solutions Support Engineering team to deliver world-class technical support for Wiz's cloud security platform while driving automation, knowledge, and escalation improvements.

Secureframe is hiring a technically savvy Customer Experience Representative to provide timely, high-quality support and help customers succeed with our compliance platform.

Sona is hiring a Technical Support Engineer to act as the North American product and technical expert, resolving complex customer issues, improving support flows, and shaping the support function as the team scales.

Provide high-volume, SLA-driven technical support for Sully.ai’s healthcare customer, triaging issues in Google Cloud/Firebase and delivering clear, HIPAA-aligned communications.

Assembled is seeking a hands-on Technical Support engineer to help customers get the most from its Workforce Management platform by troubleshooting issues, owning integrations, and shaping product improvements.

Provide Portuguese-language customer support for a San Francisco software company, resolving technical inquiries and ensuring an excellent user experience in a remote role.

Lead high-visibility, cross-functional efforts at Palo Alto Networks as an Escalation Manager, driving resolution and continuous improvement for customers' critical security issues.

Illumio is hiring a bilingual Escalation Engineer to provide advanced technical support and escalation handling for enterprise customers across hybrid cloud environments.

Provide senior-level, customer-facing technical support and lead complex API integrations and automation efforts for a remote, enterprise-focused software platform.

Lead technical escalations and mentor the support organization while delivering deep troubleshooting and advocacy for Drata’s enterprise customers on a remote-first compliance automation platform.

Lead a high-touch Platinum support team at Palo Alto Networks, driving technical resolution, post-incident reviews, and cross-functional improvements to ensure exceptional customer outcomes.

Lead and expand Adyen’s Chicago Operational Support team to deliver high-quality merchant-facing technical and operational support while driving process improvements and cross-functional insights.

Experienced technical support professional needed to lead escalations, own complex API and automation troubleshooting, and mentor peers in a fully remote, customer-facing role across North America.

Support new payroll clients as the primary post-sale contact, ensuring accurate account builds, smooth initial payrolls, and an excellent client experience.

Provide remote L1/L2 technical support for Kontakt.io's healthcare customers—triaging tickets, resolving issues across web apps and devices, maintaining knowledge base content, and escalating to Engineering when required.

As a Field Operations Engineer at CENTEGIX, you’ll support customers onsite and remotely to deploy, train on, and troubleshoot our safety platform across schools, hospitals, and government facilities.

RRD is hiring a Packaging Technical Services Specialist to diagnose production issues, run product trials, and support clients and internal operations for folding carton and packaging projects.

Technical Customer Support Engineer needed to diagnose and resolve integration and API issues for Zus's healthcare data platform while partnering closely with customers and engineering.

Provide advanced post-sales technical support for Prisma Access, diagnosing complex network/security issues and collaborating across teams to drive customer success.

Work onsite at Velo3D's Fremont facility as a Jr. Applications Engineer supporting print preparation, manufacturing processes, data analysis, and customer technical support in a production metal AM environment.

Support sales growth by delivering technical product expertise, training, and hands-on customer support for automation products across Rexel's regional network.

Support Spanish-speaking customers for a San Francisco software company by delivering bilingual technical and account assistance, troubleshooting, and proactive service in a fast-paced remote environment.

At Aleph, an AI-native FP&A startup, the Product Support Specialist will run the support queue and build a durable docs-first support engine to reduce handle time and increase ticket deflection.

Lead cross-functional legal technology programs at Western Digital, driving CLM, document automation, and security-aligned IT delivery to optimize legal operations and adoption.

Support UWorld customers through product implementation, onboarding, training, and ongoing technical support to drive successful classroom and institutional outcomes.

Lead application development and customer technical support for Dow's silicone-based electronics materials, driving spec-in and commercialization with strategic accounts.

Support Philips' radiology informatics demonstrations by managing and troubleshooting demo systems, configuring informatics software/hardware, and providing on-site and remote customer support across North America.