Technical Support Jobs

Flywire is hiring a Client Success Operations Associate to deliver empathetic, technical first-line support for hospitality and e-commerce customers while driving documentation and process improvements.

Join FreedomPay as a Technical Support Analyst to provide hands-on troubleshooting and customer support for payment gateways, POS/PMS integrations, and merchant-facing applications in a hybrid, fast-paced environment.

Support Flowhub’s retail customers by diagnosing and resolving hardware and software issues across our POS ecosystem as a Technical Product Support Specialist.

Comcast is hiring an onsite Retail Sales Consultant in Las Cruces to provide excellent customer service, recommend Xfinity solutions, and drive sales in a busy retail setting.

Inclusive & Diverse

Rise from Within

Mission Driven

Diversity of Opinions

Maternity Leave

Paternity Leave

Family Coverage (Insurance)

Medical Insurance

Dental Insurance

Vision Insurance

Mental Health Resources

Life insurance

Disability Insurance

Health Savings Account (HSA)

Flexible Spending Account (FSA)

401K Matching

Customer-focused Technical Support Engineer needed to diagnose and resolve SaaS issues, work closely with engineering, and help improve product reliability at Base44 (part of Wix).

Act as the technical and client-facing lead for an award-winning integrated solutions provider, balancing Level 1 troubleshooting with proactive account stewardship.

Inclusive & Diverse

Rise from Within

Mission Driven

Diversity of Opinions

Work/Life Harmony

Feedback Forward

Growth & Learning

Fast-Paced

Collaboration over Competition

Transparent & Candid

Casual Dress Code

Empathetic

Medical Insurance

Paid Time-Off

Maternity Leave

Donation Matching

Vision Insurance

Summer Fridays

401K Matching

Work Visa Sponsorship

Paid Volunteer Time

Equity

Mental Health Resources

Family Medical Leave

A temporary, part-time technical specialist role at Roblox HQ to integrate and optimize Rewarded Video ad implementations across developer games.

Resultant is hiring an onsite Technical Support Specialist in Winamac, IN to provide desktop, network, and user support for client environments and ensure high-quality technical customer service.

Dole Packaged Foods seeks an experienced IT Support Analyst III to provide L3 technical support, cybersecurity monitoring, and SOP development from its Westlake Village office.

Provide advanced technical support and mentorship for a fast-moving SaaS product across PST hours, troubleshooting web, email, integrations, and account workflows.

The University of Chicago Press is hiring an Electronic Publishing Specialist to support and administer Editorial Manager and Arbortext workflows for its scholarly journals.

Visa seeks a Technical Solutions Consultant in Atlanta to act as the primary technical and operational liaison for Commercial Solutions clients, troubleshooting complex issues and driving platform improvements.

Customer-Centric

Mission Driven

Dare to be Different

Passion for Exploration

Social Impact Driven

Fast-Paced

Transparent & Candid

Growth & Learning

Startup Mindset

Work/Life Harmony

Inclusive & Diverse

Diversity of Opinions

PayNearMe is hiring a technically-oriented Client Services Manager to lead merchant integrations, configure the payments platform, and provide ongoing technical support to enterprise clients.

Provide technical leadership and hands-on support for campaign CRMs and volunteer tech to keep distributed organizing systems running smoothly during the program.

Provide multi-channel technical support and troubleshooting for OneTouch Direct's clients while meeting quality metrics and contributing to a collaborative call center team.

Experienced technical customer success professional needed to lead onboarding, adoption, and strategic engagement for Cyera's platform across enterprise customers in a remote US role.

Inclusive & Diverse

Transparent & Candid

Growth & Learning

Diversity of Opinions

Mission Driven

Customer-Centric

Rapid Growth

Dare to be Different

Collaboration over Competition

Support creators on Patreon by providing expert, empathetic written support, troubleshooting technical issues, and surfacing product feedback to improve the platform.

Medical Insurance

Dental Insurance

Vision Insurance

Mental Health Resources

Learning & Development

Equity

Paid Holidays

Paid Time-Off

WFH Reimbursements

Child Care stipend

Maternity Leave

Paternity Leave

Flock Safety is hiring a Lead Aviation Support Engineer to own Tier 3 support, drive cross-functional issue resolution, and ensure reliable remote operations of its drone fleet.

Astra is hiring a Technical Account Manager to provide hands-on integration support, triage technical issues, and act as a bridge between customers and engineering for a remote U.S. role.

Apolo is hiring a Technical Support Engineer to be the primary customer-facing triage point for its AI/ML platform, providing hands-on support and growing into MLOps/DevOps roles while working remotely on PST/EST-aligned hours.

Lead and scale Thorlabs’ global imaging systems service and support organization, managing field service, quality control, and distributor enablement to ensure timely, reliable customer outcomes.

Oshkosh Defense is hiring a Technical Service Specialist to troubleshoot and resolve complex equipment issues, maintain technical documentation, and deliver high-quality customer support for tactical vehicle systems.

Lead Treasury’s Service Desk and ITSM function to ensure timely, high-quality IT support, strong customer relationships, and effective asset and knowledge management across Tigard and Salem offices.

Experian seeks a Service Desk Technical Support Analyst II to diagnose and resolve Salesforce, MuleSoft, and web-integration issues while providing excellent customer-facing technical support.

ServiceNow seeks an early-career, customer-focused Support Account Manager to partner with federal accounts, deliver data-informed recommendations, and advocate for customers across internal teams.

Apexon is hiring an IT Help Desk technician in New Castle, DE to serve as the primary point of contact for employee technical issues across phone, email, chat, and in-person channels.

AI Acquisition is hiring a remote Senior Customer Support Engineer / Lead to manage technical support, build documentation, and drive product enhancements from user feedback.

Provide proactive, technical, multi-channel support and advocacy for Docebo's Premium customers, ensuring timely resolution, strong relationships, and continuous service improvement.

Docebo is hiring a Technical Support Analyst to troubleshoot customer issues and deliver exceptional SaaS support across phone, chat, and ticketing channels.

Tutored by Teachers seeks a traveling, tech-savvy Launch Specialist to support school launches and ensure smooth in-class tutoring sessions across the U.S.

TrueDialog is hiring an in-office Customer Support Specialist in Austin, TX or Southfield, MI to provide expert frontline support, onboarding, and troubleshooting for its enterprise SMS platform.

Spectrum Comm Inc. seeks an experienced Technical Specialist with active TS/SCI clearance to maintain and troubleshoot IBDSS networks and equipment at Lackland AFB.

Saronic Technologies is hiring a Field Support Representative to deliver on-site integration, troubleshooting, training, and field testing support for autonomous maritime systems used by DoD partners.

Intradiem is hiring a Director of Technical Experience to lead and scale global SaaS support operations, improving incident response, customer satisfaction, and cross-functional feedback loops.

Dexterity seeks a Technical Support Specialist to deliver timely, technical customer support for its warehouse robotics platform across phone, text, and chat.

Leepfrog Technologies is hiring an Overnight Technical Support Specialist (Tier-2) in Iowa City to provide after-hours Tier-2 support and troubleshooting for CourseLeaf clients.

Support a busy Command Center by providing first-line technical troubleshooting, ticket management, and exceptional customer service for IT incidents and service requests.

EliseAI seeks a Director of Product Support to lead and scale technical support operations, ensuring exceptional onboarding, incident response, and voice-of-customer insights across its housing and healthcare AI products.

ServiceNow is hiring a Director of Technical Support Management to lead large-scale enterprise support operations, improve support metrics, and resolve high-impact customer escalations.

Provide technical and client support for Wholesale Payments migrations and application changes, resolving issues and assisting testing efforts at Truist's Orlando office.

Provide frontline technical support and troubleshooting to installers and customers for Paxton products from our Greenville support team.

Provide responsive frontline technical support for Viz.ai’s healthcare SaaS and on-prem products, helping customers resolve issues and improving product reliability through feedback and escalation.

Sensor Tower is hiring a Customer Support Specialist to provide technical, data-informed support to customers and internal teams while surfacing product feedback to improve the platform (official title: Customer Support Manager).

BETA Technologies is hiring Mechanical Engineers to design, prototype, and support production of EV charging and ground support equipment for electric aircraft.

Lead a technical support team at RevolutionParts to improve response and resolution times using data-driven strategy, AI/automation, and strong people management.

Ashby is seeking a technically strong Product Support Specialist to deliver deep B2B support and complex integration troubleshooting on a Sunday–Thursday Pacific time schedule.

Provide empathetic, technically savvy customer support across Aircall’s platform for North America customers, resolving issues and escalating complex cases to internal teams.

Flywire seeks a Technical Support Engineer II to provide advanced customer support, investigate technical issues using command-line tools and web consoles, and collaborate with engineering to drive product improvements.

Pierce (an Oshkosh company) is hiring an Associate Systems Designer to create and update 2D/3D CAD layouts, manage BOMs, and support prototype and production efforts at its Appleton, WI location.

NextGen Healthcare is hiring a Coordinator II, Client Services to manage client intake, provide helpdesk support, and ensure accurate case routing and escalation in a remote, client-facing capacity.