Technical Support Jobs

Field Service Engineer 2 responsible for installing, maintaining, and repairing Intuitive's robotic surgical systems in the San Francisco territory while delivering high-quality technical support and customer service.

Technical Lead experienced with Duck Creek, .NET, and SQL Server to provide onsite production support, development, and documentation for a client in Santa Ana, CA.

Join John Crane's Baton Rouge engineering team to provide hands-on mechanical seal application support, CAD drawing generation, and failure analysis for sales and aftermarket customers.

Brevo is hiring a Customer Experience Representative in Austin to provide technical, multi-channel support and help customers get the most from the Brevo platform.

OnMed is hiring a Technical Field Support Specialist to provide front-line technical assistance for CareStations, supporting hardware, networking, and software to keep patient-facing services running smoothly.

NerdWallet is hiring a remote Technical Support Specialist (W2, 6-month contract) to provide technical account support, surface product feedback, and help members use tools that improve their financial decisions.

Provide technical support for 8x8’s hosted communications products, troubleshooting networking and VoIP issues while delivering strong customer service.

Mission Driven

Social Impact Driven

Passion for Exploration

Reward & Recognition

SpaceX is hiring a Technical Operations Engineer for Starlink Customer Success to analyze user metrics, eliminate root causes of poor experience, and lead automation and product launch efforts across teams.

Senior operational leader reporting to the CEO, responsible for executing high-priority strategy, running CEO operations, and building organizational accountability at a remote-first cybersecurity firm.

Technical Support Engineer role at LiveRamp supporting enterprise clients with technical troubleshooting, ticket management, and cross-functional escalation to ensure reliable, privacy-conscious data integrations.

Edlink, a fast-growing Austin edtech startup, is seeking an on-site Client Success Manager to lead technical onboarding, drive client retention, and act as a strategic advisor on API and data integrations.

Support Matic customers end-to-end as a Customer Support Intern, troubleshooting robots, escalating issues, and advocating for improvements across product and engineering teams.

Per Scholas is hiring an Instructional Assistant (IT Support) to provide hands-on classroom support, student coaching, and technical assistance for learners preparing for IT careers.

Strategic Education, Inc. seeks a Remote Customer Success Manager to drive adoption and ROI of the Workforce Edge platform through training, support, integrations, reporting, and product feedback.

Empathetic

Collaboration over Competition

Growth & Learning

Passion for Exploration

Fast-Paced

Startup Mindset

Diversity of Opinions

Rise from Within

Provide technical, Spanish-language enterprise support for Figma's largest customers, managing escalations and partnering cross-functionally to improve product and processes.

ServiceNow is hiring a Customer Success Advocate to oversee customer outcomes, increase product adoption, and act as a trusted advocate for enterprise customers.

Abridge is hiring a detail-oriented Customer Support Specialist to deliver timely, high-quality technical support and user advocacy for our AI-driven healthcare platform.

Per Scholas is hiring an IT Support Instructional Assistant in the Bronx to help deliver hands-on technical training and support student success in entry- and mid-level IT pathways.

HackerRank seeks a Technical Support Engineer to resolve complex SaaS platform issues, guide integration setups, and collaborate closely with engineering to improve user experience.

Tatum is hiring a technically minded Customer Success Manager to support developer-led customers, drive onboarding, and help scale blockchain projects in a remote US role.

Experienced mechanical engineer needed to lead technical solution definition, cost estimation and execution support for EfW retrofit and MRO projects at KVI's Pascoag site.

Technical Support Engineer needed to provide advanced troubleshooting and contribute to AI-driven support improvements for Contrast Security’s application security platform.

Lead and scale regional Technical Services teams at MongoDB to resolve complex database and cloud issues, improve operational metrics, and develop technical talent.

Provide advanced Tier 2 desktop and workspace support across distributed locations, focusing on troubleshooting, workstation provisioning, documentation, and process improvements.

Provide advanced night-shift technical support for mission-critical emergency response platforms, handling complex incidents, escalations, and system monitoring.

Provide frontline, HIPAA-aware technical support for Nextech healthcare software through phone, email, and ticketing channels while ensuring timely resolution and excellent customer service.

Lead customer success and operational planning at SPACECOM, embedding with senior military staffs to drive adoption, renewals, and product-driven mission outcomes.

PlayOn! Sports is hiring a Support Specialist to deliver email, phone and chat support for partner schools and fans in a remote role based out of Alpharetta, GA.

Provide hands-on desktop and endpoint support across the Amherst campus, troubleshooting hardware, OS and application issues while coordinating installations and small IT projects for Roswell Park.

Launch a hands-on career as an Entry-Level Metrology Applications Engineer supporting installations, troubleshooting, and customer-facing optimization of precision measurement systems based in Charleston or Greenville, SC.

Palo Alto Networks is hiring a Manager of Technical Customer Support in Plano to lead a cloud-focused support team that resolves complex technical issues, runs post-incident reviews, and drives proactive, customer-focused improvements.

Shape Meilisearch’s customer success operations as the Founding Customer Success & Experience Manager, owning enterprise relationships and building data-driven CSX processes.

Botrista is hiring a Miami-based Account Manager to manage accounts end-to-end — from installs and level 1.5 technical support to frontline coaching and sales growth — ensuring high machine uptime and increased beverage revenue.

Bestow seeks an Associate Technical Solutions Engineer II to act as the first-line technical liaison for partners, troubleshooting integrations, coordinating fixes, and ensuring reliable partner experiences for its digital life insurance platform.

Serve as a strategic Senior Executive Assistant to the CTO at a fast-moving fusion energy startup, owning calendar management, communications, and operational coordination across technical programs.

An experienced technical-support leader needed to manage day-to-day operations and mentor a Dallas-based team while troubleshooting complex government ERP issues and driving improvements in support processes.

Senior Support Engineer needed to deliver expert technical support, troubleshoot complex API and automation workflows, and engage with customers and the developer community across North America in a remote-first role.

Lead the Americas Technical Support team for Magnet Forensics' mobile access and extraction products, driving customer-centric support, team performance, and continuous improvement.

Brevo seeks a bilingual Portuguese-English Customer Experience Representative to deliver technical email and platform support for clients across North America in a hybrid Austin role.

Provide remote technical support and training to church leaders using a growing SaaS platform, resolving issues across chat, email, phone, and video while maintaining excellent customer communication.

Provide technical, developer-focused support for LaunchDarkly's platform—troubleshooting SDKs and integrations while partnering with engineering to improve the customer experience.

Cornerstone Building Brands is hiring a hybrid Customer Success Representative in Sauk Rapids, MN to manage orders, resolve customer issues, provide technical product support, and collaborate with sales and operations to ensure excellent customer experiences.

Provide empathetic, timely Tier 1 technical support via Zendesk for Thought Industries' learning platform, resolving basic issues and escalating when needed to maintain strong customer satisfaction.

Lead and scale CloudZero’s technical support function in Boston, managing engineers, owning escalations, and building processes that deliver fast, expert resolution for high-value B2B customers.

Provide advanced, government-focused technical support for Palo Alto Networks products during a swing shift, troubleshooting complex networks and advocating for public sector customers.

VisibleThread is looking for a proactive Customer Success Manager based in the DMV to guide onboarding, drive adoption, and grow long-term value for enterprise accounts.

Brookhaven National Laboratory seeks motivated high-school graduates for a paid, full-time IT Apprenticeship that pairs hands-on technical experience with classroom instruction and mentorship.

Customer-focused Support Representative needed to manage account activations, resolve technical and data issues, and represent customer needs to Product and Technical teams during East Coast hours at Comply.

Provide expert technical support and troubleshooting for Cloudflare’s Developer and Media Platform products, helping developers scale and operate applications on the edge network.

Inclusive & Diverse

Growth & Learning

Customer-Centric

Collaboration over Competition

Medical Insurance

Maternity Leave

Flex-Friendly

401K Matching

Lead integration-focused technical education at Vanta by creating documentation, enablement content, and AI-powered knowledge to improve customer integration experiences and reduce support load.