Technical Support Specialist
Title:
Technical Support SpecialistJob Type:
RegularCompany:
Roswell Park Comprehensive Cancer CenterDepartment:
Information TechnologyTime Type:
Full timeWeekly Hours:
40FTE:
1Shift:
First Shift (United States of America)Summary:
Provides campus wide support for virtually all client facing information technology systems, including workstations, peripherals, and applications; coordinates projects; assists in the use and support of personal computer installations; implements projects as directed; analyzes, diagnoses and resolves personal computer hardware, operating system, or general application software installation problems; coordinates internal and external staff and equipment to insure timely and accurate installations; identifies needs and assesses the scope of projects. Starting salary is $71,549.Qualifications:
Required Education and Experience1. Bachelor’s degree in Computer Science, Management/Computer Information Systems, Cybersecurity, or a related field and the equivalent of one (1) year of full-time experience in Desktop/Systems support; or
2. Associate’s degree in Computer Science, Management/Computer Information Systems, Cybersecurity, or a related field and the equivalent of three (3) years of full-time experience in Desktop/Systems support; or
3. High School diploma or High School Equivalency diploma and the equivalent of five (5) years of full-time experience in Desktop/Systems support.
NOTE:
Required degrees must have been granted by an accredited college or university or one recognized by Roswell Park Comprehensive Cancer Center as following acceptable educational practices.
Equal Employment Opportunity Statement
Roswell Park Cancer Institute Corporation (RPCIC) and Health Research Inc. (HRI) Roswell Park Division believe that all persons are entitled to equal employment opportunities, and we do not discriminate against our employees, applicants or job seekers because of their race, color, religion, sex, sexual orientation, gender identity or expression, national origin, creed, age, disability, pregnancy-related condition, military or veteran status, marital or familial status, domestic violence victim status, citizenship status, genetic information, individual’s relationship or association with a member of a protected category or any other protected group status as defined by law.
Reasonable Accommodation Request
RPCIC and HRI are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please email HR-PayAndBenefits@RoswellPark.org and let us know the nature of your request and your contact information.
Our Core Values
RPCIC and HRI are committed to providing an environment where patients, families, employees and community are treated with courtesy and respect. We support an inclusive environment that nurtures the talents, skills and abilities of each individual to embody and reflect our core values: Innovation, Integrity, Teamwork, Commitment, Compassion and Respect.
Historical Compensation Information Statement
Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.
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