Help Desk Jobs

OnMed is hiring a Technical Field Support Specialist to provide front-line technical assistance for CareStations, supporting hardware, networking, and software to keep patient-facing services running smoothly.

NerdWallet is hiring a remote Technical Support Specialist (W2, 6-month contract) to provide technical account support, surface product feedback, and help members use tools that improve their financial decisions.

Ingram Barge Company is hiring a Senior IT Client Support Engineer in Nashville to deliver advanced Windows/Cloud support, mentor team members, and improve help-desk operations.

Support Matic customers end-to-end as a Customer Support Intern, troubleshooting robots, escalating issues, and advocating for improvements across product and engineering teams.

Envision Education is hiring an equity-centered Information Technology Administrator to manage Mac-focused infrastructure, Meraki networks, and day-to-day technical support across its Bay Area schools.

Lynk Global is hiring a hands-on Network & IT Support Engineer in Chantilly, VA to manage and troubleshoot network infrastructure, endpoints, and core IT services.

Provide hands-on, part-time I.T. support at Genz-Ryan's Burnsville office handling help desk requests, equipment setups, server and account administration, and asset management.

Support Messa Sync's client experience as a Customer Support Assistant handling inquiries, coordinating issue resolution, and maintaining clear customer records.

Work on-site with Iron Senergy's Waynesburg team as an IT Intern supporting PC/mobile setups, basic hardware and software installation, printer configuration, and troubleshooting.

Provide advanced Tier 2 desktop and workspace support across distributed locations, focusing on troubleshooting, workstation provisioning, documentation, and process improvements.

Essnova is hiring a part-time remote IT Help Desk Specialist to provide Tier 1–2 technical support for a federal customer, requiring U.S. citizenship and CAC/Public Trust eligibility.

PlayOn! Sports is hiring a Support Specialist to deliver email, phone and chat support for partner schools and fans in a remote role based out of Alpharetta, GA.

Provide hands-on desktop and endpoint support across the Amherst campus, troubleshooting hardware, OS and application issues while coordinating installations and small IT projects for Roswell Park.

Ascend Learning seeks a Desktop Support Engineer to provide deskside and phone support, perform hardware repairs, manage Active Directory accounts, and support endpoint security at their Gilbert, AZ NASM office.

Provide first-line desktop support to the School of Medicine, resolving hardware/software issues, managing video-conference scheduling, and documenting IT service activity in a remote capacity.

Part-time Software Engineer Intern supporting Craft Education's SaaS platform development, deployments on AWS, and technical support efforts in the Nashville office.

Provide remote technical support and training to church leaders using a growing SaaS platform, resolving issues across chat, email, phone, and video while maintaining excellent customer communication.

Provide timely, professional help‑desk support and troubleshooting via phone, email and live chat to assist users and clients with AssistRx products and workflows.

Experienced Oracle CLM and G-Invoicing functional SME needed to support and optimize a Federal R12 shared service environment in Herndon, VA.

ClassWallet seeks a detail-oriented Validation Services Representative to review and approve client transactions, ensuring compliance and smooth fund distribution for public agencies and schools.

Brookhaven National Laboratory seeks motivated high-school graduates for a paid, full-time IT Apprenticeship that pairs hands-on technical experience with classroom instruction and mentorship.

Provide first-level technical and functional HR application support at LLNL, helping users via ServiceNow, phone, and email while contributing to testing, training, and process improvements.

Provide first‑line NIPR/SIPR helpdesk support at Hill AFB as a cleared Helpdesk Specialist responsible for ticket resolution, remote troubleshooting, and knowledge‑base contributions.

Support a mission-driven, remote-first mental health company as an IT Support Specialist delivering macOS-focused help desk support, documentation, and secure service desk operations.

Convey is hiring a hands-on Lead IT Administrator to manage endpoints, device management, and hybrid user support while maintaining security controls across Denver and remote teams.

Provide hands-on desktop and remote IT support at the Marion VA Medical Center, troubleshooting hardware and software issues and supporting AD, ServiceNow, and endpoint operations for VA users.

Serve as the onsite Helpdesk Coordinator for Central Tech at the San Francisco Biohub, providing day‑to‑day IT, AV, and basic research computing support while ensuring timely ticket resolution and excellent customer service.

Ironclad is hiring a Staff Business Technology & IT Help Desk to lead end-user support, asset management, and IT operations as the company scales from its San Francisco headquarters.

Folio is hiring a Customer Support Specialist to deliver fast, empathetic product support, drive self-service improvements, and represent customer needs across a growing SaaS team.

Provide omni-channel technical support and incident triage for OpenGov’s public-sector ERP products, helping customers resolve issues, learn workflows, and get the most from the platform.

Provide frontline technical support in Westlake, TX for YUPRO Placement—troubleshooting hardware, software, and basic network issues while documenting solutions and assisting end users.

Envision Schools seeks a Temporary Information Technology Administrator to manage networks, troubleshoot hardware and software, and provide hands-on technical support across multiple Oakland and San Francisco campuses.

Cengage Group is hiring a remote Customer Support Associate to handle phone, email, and chat inquiries related to orders and digital products during the 11:00am–7:00pm EST shift.

YUPRO Placement is hiring a Technology Support contractor in Lake Mary to provide front-line troubleshooting, hardware/software installation, and maintenance for local systems and users.

Thorlabs is hiring motivated computer science or IT students for a full-time Summer 2026 Information Technology internship at its Newton, NJ facility to gain hands-on IT and photonics industry experience under mentor guidance.

Lead and supervise the technology support team at Los Angeles Trade-Technical College, managing installations, troubleshooting, smart classroom systems, and user-facing IT services across the district.

WorldStrides is hiring a Service Desk Analyst II to deliver phone and deskside technical support, troubleshoot hardware/software, manage Office 365 tasks, and escalate complex issues while participating in an on-call rotation.

Wade Trim is hiring a Full-Stack Developer to design, build, and support internal business applications, integrations, and reporting for its Detroit office in a hybrid role.

FRONTSTEPS is hiring a hands-on Customer Support Tier II with accounting experience to deliver advanced technical and accounting-platform support for Caliber at our Denver headquarters.

Experienced IT Support Specialist III needed to lead Help Desk operations, troubleshoot desktops and network issues, and mentor junior staff at Inductive Automation’s Folsom hybrid office.

NeoWork is hiring a remote Tech Support Specialist to deliver Tier 1/2 help-desk support, manage tickets, and handle user onboarding/offboarding in a fast-paced MSP environment.

Coretelligent is seeking a Remote Support Engineer II to lead advanced troubleshooting and provide escalated remote support across multi-tenant client environments.

Feathr is seeking a detail-oriented part-time Product Support Representative to deliver high-quality app support and customer care for nonprofit customers across email and chat.

LLNL is hiring a Business Systems Analyst to administer and enhance its enterprise LMS, drive integrations and reporting, and provide advanced help-desk support for organizational learning initiatives.

RRD seeks an experienced IT Support Engineer to support and maintain endpoint fleets, local networks, and IT assets across Breinigsville-area facilities while delivering exceptional customer service.

Technical Support Specialist needed at RCCC to deliver hands-on desktop, classroom, and user-support services that keep campus technology running smoothly.

Provide advanced Tier II desktop, application, and account administration support at IDQ's Bloomington headquarters while mentoring junior analysts and improving service delivery.

Inclusive & Diverse

Rise from Within

Diversity of Opinions

Work/Life Harmony

Mission Driven

Customer-Centric

Social Impact Driven

Passion for Exploration

Family Medical Leave

Maternity Leave

Paternity Leave

Family Coverage (Insurance)

Medical Insurance

Dental Insurance

Vision Insurance

Mental Health Resources

Life insurance

Disability Insurance

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Braze is hiring an IT Service Desk Director to lead and scale a global hybrid service desk, driving service excellence, automation, and people development.

Provide on-site Tier 1 and Tier 2 IT support and device deployment for the Social Sciences Division and ICSG, focusing on desktop support, hardware troubleshooting, and security compliance.

The University of Rochester seeks a Service Desk Support Tech II to deliver advanced desktop and application support, mentor teammates, and contribute to technical projects in a busy 24x7 environment.