Dealer Engagement Specialist

Sixt is launching a new Call Center within our Remarketing Department and seeking a motivated Dealer Engagement Specialist to help drive dealer engagement and account reactivations. In this fast-paced role, you’ll make outbound calls, handle inbound inquiries, and send emails and texts to sign up new dealerships and reinstate accounts with expired dealer licenses—all while meeting sales benchmarks and delivering exceptional customer service. 

YOUR ROLE AT SIXT 

• You proactively make outbound calls and handle inbound calls to drive dealership sign-ups and reactivations.
• You send targeted emails and text messages to engage potential and existing dealer partners.
• You meet or exceed monthly performance benchmarks.
• You provide exceptional customer service in every interaction, in line with Sixt’s quality standards.
• You accurately document all customer interactions and maintain up-to-date records.
• You collaborate with the remarketing team to identify opportunities for growth and process improvements.

YOUR SKILLS MATTER 

• Education High School Diploma or GED  
• Experience Minimum 1 year customer service experience; previous customer/escalation support experience preferred. Experience in automotive dealership BDC or sales roles is a plus.
• Technical Proficiency Proficiency with CRM systems and basic computer applications preferred.
• Soft Skills Exceptional interpersonal and relationship-building skills. Strong verbal and written communication abilities. Ability to handle stressful or unusual situations while maintaining a positive customer service attitude.
• Commitment To Excellence Excellent organizational skills with the ability to multi-task and stay focused in a fast-paced environment.
• Travel You are flexible and willing to travel and able to work onsite in downtown Tulsa. 

  WHAT WE OFFER 

• Comprehensive Health Insurance Access healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, pet insurance, and a 401k retirement plan.
• Paid Time Off & Sick Leave Enjoy PTO, sick leave, floating paid holidays and a healthy work-life balance    
• Bonus Plan Take advantage of competitive performance-based incentives with uncapped commission structures  
• Exclusive Employee Rentals Leverage special rental discounts exclusive to employees, offering great savings for you and family  
• Self-Motivation & Reliability You work autonomously, take full ownership of your projects, and consistently deliver results with a proactive, dependable mindset 
• Additional Perks Experience the advantages of working in a cutting-edge office in Downtown Tulsa, free parking and ample opportunities for professional advancement

About us:

We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!