Senior Manager - HR Technology, Innovation & AI Enablement

Make a meaningful difference to patients around the world. Our talented people are central to the future of Edwards Lifesciences, which is why our Human Resources teams help design, guide, and deliver inspiring experiences for our people. With a fundamental understanding of how to build a supportive community and organizational capability, you’ll deliver solutions to attract and retain talent. Your work will enable our teams to thrive as they help patients live healthier and more productive lives. 

How you’ll make an impact:

We’re reimagining how HR delivers value — combining operational excellence with forward-thinking innovation. As the Senior Manager of HR Technology Innovation & AI Enablement, you’ll play a critical role in modernizing our HR systems, driving adoption of digital tools, and introducing AI-powered solutions that enhance employee experience and business impact.

You’ll work closely with the VP of HR Technology & Digital Solutions to accelerate the transformation of our HR technology ecosystem — helping to pilot and scale AI-driven tools, reimagine employee-facing experiences, and foster a culture of digital innovation across HR. To accomplish this, you will:

• Lead initiatives to improve adoption and impact of HR platforms including user feedback loops and business readiness planning
• Configure and deploy AI agents using platforms like Microsoft Copilot to solve real HR challenges and demonstrate business value
• Align our HR AI tools, governance, and roadmaps with IT and enterprise capabilities
• Collaborate with the VP of HR Technology & Digital Solutions to execute on the strategic roadmap for AI, automation, and digital HR transformation
• Establish and manage an HR AI Champion Network to scale innovation across teams
• Facilitate focus groups, surveys, and other engagement methods to inform digital HR strategies
• Partner with HR COEs to assess current tools, identify gaps, and recommend build/buy solutions
• Partner with HR Technology team to improve HR processes and mature continuous improvement methods and tools
• Support the development of KPIs and success metrics for AI and digital initiatives
• Champion human-centric design and self-service enablement in employee-facing tools
• Support the upskilling of HR leadership on AI and digital capabilities through training and enablement
• Stay current on HR tech and AI trends, bringing forward insights to inform smart investments and innovation
• Help operationalize delivery practices to accelerate time-to-value for new tools and innovations
• Foster a culture of experimentation and continuous learning around emerging technologies

This role will be hybrid and based out of our Irvine, CA HQ.

What you’ll need (Required):

• Bachelor’s Degree with 10 years of HR experience or Master’s Degree with 8 years of HR experience

What else we look for (Preferred):

• Experience with HR technology, digital transformation, or product enablement
• Strong understanding of enterprise HR systems (Workday, ServiceNow)
• Familiarity with AI/ML concepts and their application in HR or business processes
• Experience building or managing AI agents (e.g., Microsoft Copilot, ServiceNow Virtual Agent)
• Exposure to change management and user adoption strategies
• Passion for improving employee experience, career development, and access to information
• Excellent communication and collaboration skills across technical and non-technical audiences
• Proven ability to lead cross-functional initiatives and drive change
• A self-starter mindset — comfortable navigating ambiguity and learning on the fly

Aligning our overall business objectives with performance, we offer competitive salaries, performance-based incentives, and a wide variety of benefits programs to address the diverse individual needs of our employees and their families.

For California (CA), the base pay range for this position is $136,000 to $192,000 (highly experienced).

The pay for the successful candidate will depend on various factors (e.g., qualifications, education, prior experience). Applications will be accepted while this position is posted on our Careers website.   

Edwards is an Equal Opportunity/Affirmative Action employer including protected Veterans and individuals with disabilities.

COVID Vaccination Requirement

Edwards is committed to protecting our vulnerable patients and the healthcare providers who are treating them. As such, all patient-facing and in-hospital positions require COVID-19 vaccination. If hired into a covered role, as a condition of employment, you will be required to submit proof that you have been vaccinated for COVID-19, unless you request and are granted a medical or religious accommodation for exemption from the vaccination requirement. This vaccination requirement does not apply in locations where it is prohibited by law to impose vaccination.