Administrative Assistant - Stores

MAKE GREAT PIZZA — AND MORE — POSSIBLE  

Be a part of the world's #1 Pizza company! 

The DCO Administrative Assistant supports market operations and team member engagement by delivering high-quality administrative support across compliance, office management, event coordination, and TUSA-wide New Team Orientation (NTO). With staffing and hiring now primarily managed by Talent Acquisition and in-store managers, this role pivots to focus on onboarding facilitation, compliance, and operational excellence. The ideal candidate is organized, proactive, and thrives in a fast-paced, team-oriented environment.

This is a fully onsite position working out of our regional corporate office Monday - Friday.

RESPONSIBILITIES:
TUSA-wide New Team Orientation Facilitation (40%)
· Serve as the primary coordinator for TUSA-wide NTO sessions, ensuring seamless onboarding experiences for new hires across all markets.
· Collaborate with TA and in-store managers to receive new hire lists and orientation schedules.
· Organize and communicate NTO details, including background checks, MVR results, paperwork, and session logistics.
· Maintain accurate records of NTO participation and documentation.
· Support rehire checks and compliance within the Applicant Tracking System (ATS).

Team Member Compliance Support (30%)
· Oversee compliance activities including MVR, DEA, labor documentation, and background checks.
· Collaborate with the compliance team to initiate adjudication requests.
· Provide HR and payroll administrative support for the market.
· Assist store team members with MVR updates, lockouts, and clock-in troubleshooting.

Administrative & Office Support (20%)
· Handle incoming calls and correspondence (email, mail, packages).
· Support the Director and market team with administrative tasks and program coordination.
· Prepare and submit expense reports for the Director.
· Manage ordering of supplies, equipment, and materials for stores and offices.
· Oversee general office management and facilities coordination.
· Compile reports, maintain market rankings, and support achievers’ programs.
· Assist with updating agendas, office maps, and presentation materials.

Meetings, Events & Travel Coordination (10%)
· Schedule and coordinate travel arrangements for the Director and market visitors.
· Lead logistics for market rallies, retreats, and team events.
· Maintain and manage market event calendars.

· Organize department meetings including venue setup, catering, materials, and follow-up actions.
· Coordinate team celebrations such as birthdays, anniversaries, and holiday gatherings.

1.  Minimum of 1+ years of administrative experience.
2.  Associate or bachelor’s degree preferred.
3.  Experience in staffing or HR operations is a plus.
4.  Proficiency in Microsoft Office Suite (PowerPoint, Excel, Word, Outlook).
5.  Exceptional organizational and communication skills.
6.  Strong customer service orientation and team collaboration.
7.  Flexibility and adaptability in a dynamic work environment.
8.  Bilingual or multilingual abilities are a plus.

All your information will be kept confidential according to EEO guidelines.