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🤝 GTM & Operations Recruiter

About Runway

Runway is a collaborative business planning platform designed to make business intuitively understandable for everyone.

Our Mission: To make business accessible and understandable to everyone. We believe that teams that understand the “why” behind their work are more productive and make better decisions. True alignment and collaboration come from having a shared source of truth that everyone understands.

Our Approach: Runway replaces traditional spreadsheets with a modern planning platform that brings clarity and context to business operations for all teams - not just finance. Just as Figma made design accessible across the organization, Runway does the same for business planning.

Why It Matters: Understanding requires more than just access to numbers; real collaboration happens when teams see how their work fits into the bigger picture. By providing this context, Runway helps teams save time and move faster.

Our Customers: World-class companies like AngelList, Superhuman, Stability.AI, ConvertKit, Lambda Labs, Lob, and SandboxVR rely on Runway to run their businesses more efficiently.

Our Investors: We are supported by a select group of investors that we admire, including Garry Tan (YC & Initialized), a16z, Elad Gil, Naval Ravikant, Dylan Field (founder of Figma), Eric Ries, Claire Hughes Johnson (COO of Stripe), Henry Ward (founder of Carta), Akshay Kothari (COO of Notion), Eugene Wei, Lenny Rachitsky, Nikita Bier, Scott Belsky, Soleio Cuervo, Balaji Srinivasan, and many others.

Working at Runway

We're early, so you'll have an opportunity to shape not just our product, but the company itself: who we work with, and how we work together.

We strive to be clear in our communication and over-communicate by default.

We're remote-first, so you can work from anywhere in North America. However, we also believe in the value of face-time to solve really hard problems, so we:

  • Meet together as a company every quarter in our San Francisco office.

  • Open up offices in places with many teammates (we currently have offices in SF and NYC).

  • Make it easy to fly out and meet together.

Below are the values we share as a team, so if you like these, you’ll enjoy working here.

Our Values

💩 Give a shit

Giving a shit can’t be taught. It’s an inner drive that compels you to do what’s right and do it well. Have passion, take pride, and care deeply about your impact.

💡 Create clarity

Cut through ambiguity and reveal the truth. Start with why, then answer how and what. Treat problems like puzzles, dig deeper, and find the right path.

🤝 Build trust

With trust, it’s safe to take risks. We get there by being open, honest, and accountable. Actively listen, speak your mind, and consistently show up.

✨ Raise the bar

Scrap the status quo and push yourself to create something that wows. Get others excited to do the same. Iterate, elevate, and don’t stop moving forward.

Job Description

You'll be the specialist who brings top engineering talent through the door—sourcing exceptional candidates, managing the full recruiting lifecycle, and delivering outstanding candidate experiences. You'll partner closely with our Head of Talent and engineering hiring managers, owning end-to-end recruiting for engineering roles while helping us scale our technical team.

What you'll do

Full-Cycle GTM & Operations Recruiting

  • Own the complete recruiting lifecycle for revenue and operational roles including:

    • Sales: Account Executives, Sales Development Reps, Solutions Architects, Sales Managers

    • Customer Experience: Customer Experience Managers (technical/analytical roles), Customer Success, Support

    • Marketing: Product Marketing, Growth Marketing, Content, Brand, Events

    • Operations: Finance, Accounting, Business Operations, People Operations, HR, Recruiting Coordination

  • Serve as candidates' first impression of Runway, sharing our mission, values, and culture in ways that inspire them to engage with us

  • Build and maintain strong talent pipelines through proactive sourcing, creative outreach strategies, and leveraging your networks across GTM and operational communities

  • Partner with hiring managers on role scoping, compensation positioning, interview processes, and hiring strategy

  • Track key recruiting metrics and leverage data to measure effectiveness, pipeline health, forecast hiring needs, and drive continuous improvement in our hiring strategies.

Build Exceptional Candidate Experiences

  • Deliver thoughtful, engaging candidate experiences from first touch through offer acceptance and onboarding

  • Develop outreach strategies that resonate with commercial and operational talent—you understand what motivates sales professionals is different from what motivates finance professionals

  • Build long-term relationships with candidates and professional communities, creating ongoing pipelines for future hiring needs

  • Drive Runway's commitment to diverse teams by supporting inclusive sourcing practices and actively building pipelines of candidates from underrepresented backgrounds

Collaborate & Innovate

  • Work closely with the Senior Technical Recruiter to build consistent recruiting processes, share best practices, and create a cohesive candidate experience across all roles

  • Contribute to building Runway's recruiting infrastructure—interview frameworks, analytics, referral programs, and hiring manager resources

  • Pilot new recruiting approaches and iterate based on what works—we encourage experimentation and fresh ideas

  • Partner with the People Operations team to ensure seamless transitions from candidate to new hire

We're Looking For

3-6 years of full-cycle recruiting experience with a strong focus on GTM and/or operational roles, ideally at startups or high-growth companies

Commercial recruiting expertise - You've successfully recruited across sales, customer success, marketing, or other revenue-generating functions. You understand how to assess sales talent, what makes a great AE vs. SDR, and how to source for quota-carrying roles.

Operational recruiting fluency - You've hired for finance, operations, people ops, or other business-critical operational roles. You know how to find exceptional operators and understand the difference between startup ops generalists and scaled-company specialists.

Startup DNA - You thrive in fast-paced, ambiguous environments where you're building systems from scratch and adapting quickly. You're comfortable with high-volume hiring while maintaining quality.

Sourcing creativity - You're skilled at discovering talent through diverse channels—LinkedIn, communities, events, referrals, creative outreach. You know how to engage passive candidates and get them excited about new opportunities.

Strategic mindset - You balance speed with quality, anticipate roadblocks proactively, and advise hiring managers on market trends, compensation positioning, and talent availability.

Data-driven approach - You track meaningful metrics, use data to optimize your process, and can forecast pipeline health and hiring timelines.

Outstanding communication skills - You deliver high-quality recruiting experiences while respecting candidates' and hiring managers' time. You're a collaborative team player comfortable wearing multiple hats.

Commitment to inclusive hiring - You're passionate about building diverse teams and have experience implementing strategies to source and engage candidates from all backgrounds.

Process-building mindset - You're comfortable working in a modern ATS (we use Ashby), and you've helped build or refine recruiting processes, interview frameworks, or candidate experience programs.

Nice to Have

  • Experience recruiting for highly technical customer-facing roles (Solutions Architects, technical Customer Experience roles, Sales Engineers)

  • Hands-on experience with Ashby or other modern ATS platforms

  • Experience with LinkedIn Recruiter and other sourcing tools

  • In-house startup experience at Series A-C stage companies

  • Strong network in GTM and operational communities (sales, marketing, finance, ops)

  • Experience recruiting for fintech, SaaS, or B2B software companies

  • Previous experience recruiting across multiple GTM specializations (inside sales, field sales, partnerships, customer success, etc.)

  • Experience building referral programs or hiring manager enablement resources

  • Track record of high offer acceptance rates and strong candidate NPS

What Makes This Role Exciting

  • High impact from day one: GTM is our fastest-growing function, and you'll be instrumental in scaling the teams that drive our revenue

  • Diverse role portfolio: You'll recruit across multiple functions, building expertise in different types of hiring rather than becoming pigeonholed in one area

  • Build the function: This is an early recruiting hire, so you'll help shape how we recruit, what our processes look like, and how we scale

  • Collaborative environment: Work alongside a Senior Technical Recruiter and be part of building Runway's talent acquisition function from the ground up

  • Learn and grow: Access to learning & development budget, quarterly company offsites, and opportunities to travel to our SF and NYC offices

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⚠️ Note to Founders

At Runway, our commitment to our mission goes hand in hand with our dedication to cultivating the next generation of entrepreneurs. Around 10% of our team members have been founders themselves, and several early employees have successfully exited to start their own ventures - some backed by our founder Siqi Chen, who has invested in over 200 startups to date.

By stepping into this role, you'll help shape and grow an array of customer businesses, gaining firsthand insights into diverse operational strategies, monetization models, and long-term vision planning. Paired with our open and transparent culture, Runway offers a uniquely supportive environment for those aspiring to launch their own company in the future.

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Compensation: The base salary range for this full-time position is $140,000-$150,000 USD + generous early employee equity + benefits. The range displayed reflects the minimum and maximum target for new hire salary for this position. Within the range, individual pay is determined by various factors, including job-related skills (as uncovered during the interview process), experience, and relevant education or training.

Please note that the compensation details listed reflect the base salary only, and do not include equity or benefits.

Average salary estimate

$145000 / YEARLY (est.)
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Full-time, remote
DATE POSTED
November 4, 2025
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