Step into a role as a HR Business Partner Generalist at Bright Horizons. The HR Business Partner Generalist conducts routine tasks required to administer HR programs and policies. Serves as key support to HR Business Partner(s) in resolving employee relations and other compliance related responsibilities. Support incudes the triage of inquiries as needed to help manage workload of the designated HR Business Partner(s). Inquiries may include employee relations, leaves of absence, benefits, policy interpretation and general inquires related to HR or other programs and policies.

This is a remote role in Texas. Must reside in Texas.

Bright Horizons is trusted by families and employers around the world for high-quality child care and early education, back-up care, and workplace education. We partner with some of the world’s best companies to provide services that help employees perform their best and support families to thrive both personally and professionally.

Responsibilities

• Complete initial intake of employee relations matters and conduct investigations under the direction of the HRBP as assigned. Follow up with urgency to ensure matters are resolved promptly and fully.

• Liaise with other departments or functions to resolve employee requests and questions.

• Maintain resources, templates and trainings for HRBP team. Refresh resources as appropriate, ensuring consistency of language and practice throughout. Draft documents for HRBP review.

• Review and analyze HR data related to employee engagement, onboarding and turnover for assigned business units. Produce reports and provide summary of trends to HR Business Partner upon request. Assist with identifying any red flags and developing strategies to support leaders.

• Complete exit interviews and new hire check-ins when assigned.

• Serve as back up coverage for HRBP team as needed.

• Assist with pulse surveys for centers/schools/departments as needed. Conduct site visits when needed.

• Assist with the coordination of EAP support for critical incidents.

• Provide HR policy guidance and interpretation to the business. Maintain compliance with company policy and federal, state, and local employment laws and regulations, and follow recommended best practices. Review policies and practices to maintain compliance when assigned.

• Maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, performance management and employment law.

• Complete other projects and/or conducts research for the human resources department as needed.

• Preforms other related duties as assigned.

Minimum Qualifications

• Bachelor's Degree or HR Certification - Preferred

• 3 years HR experience (multi-site service industry preferred) -Required

Additional Job Requirements

• Ability to effectively leverage appropriate departments and or resources

• Ability to work in a fast-paced environment and handle multiple projects.

• Excellent verbal and written communication skills

• Problem-solving skills and resourceful thinking, know when to escalate to the appropriate level of support

• Strong empathy and interpersonal skills, builds effective relationships

• Attention to detail and analytically driven

• Excellent time management and organizational skills with keen attention to detail.

• Ability to act with integrity, professionalism, and confidentiality.

• Thorough knowledge of employment-related laws and regulations.

• Knowledge of Microsoft Office Suite required and HRIS preferred

• Up to 10% travel required within TX

Benefits:

Bright Horizons offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical, dental, and vision insurance

• 401(k) retirement plan

• Life insurance

• Long-term and short-term disability insurance

• Tuition Reimbursement

Salary/Hourly Rate and Other Compensation Disclosures:

The annual starting salary for this position is between $68,000 - $70,000 annually. The pay range listed here is what Bright Horizons in good faith anticipates offering for this job opening. Actual compensation offers within this range will depend on a variety of factors including experience, education and training, certifications, geography, and other relevant business or organizational factors.

Life at Bright Horizons:

Our people are the heart of our company. Because we’re as committed to our own employees as we are to the children, families, and clients we serve, our collaborative workplaces are designed to grow careers and support personal lives. Come build a brighter future with us.

Bright Horizons provides equal opportunity in all aspects of employment and does not discriminate against any individual on the basis of race, color, religion, sex, age, disability, sexual orientation, veteran status, national origin, genetic information, or any other characteristic protected under federal, state, or local law. Bright Horizons complies with the laws and regulations described in the following federal government resources: Know Your Rights, Family and Medical Leave Act (FMLA) and Employee Polygraph Protection Act (EPPA).

If you require assistance or a reasonable accommodation in completing these application materials or any aspect of the application and hiring process, please contact the recruitment helpdesk at 855-877-6866 or bhrecruit@brighthorizons.com. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.