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HR Consultant - job 1 of 3

Justworks is a people-focused HR platform helping small and growing businesses manage payroll, benefits, and compliance; they seek an experienced, customer-facing HR Consultant to provide actionable HR guidance, resolve complex employee relations and compliance questions, and partner with Customer Success to improve customer outcomes and internal processes.

Skills

  • Consultative client-facing communication
  • Employee relations and employment law knowledge
  • Ability to simplify and explain compliance concepts
  • Case and queue management
  • Project management across cross-functional teams
  • High emotional intelligence and discretion
  • Comfort with SaaS/PEO-style workflows (preferred)

Responsibilities

  • Respond directly to customer HR inquiries and provide clear, user-friendly guidance
  • Analyze complex HR problems and develop practical, compliant solutions
  • Manage a queue of open customer issues to ensure timely resolution
  • Escalate sensitive or compliance-risk matters to Compliance when appropriate
  • Create HR-focused content for external customers and internal teams
  • Explain complicated compliance and HR concepts in simple terms
  • Project manage cross-functional, complex customer issues to completion
  • Collaborate with internal teams to improve processes and customer experience
  • Handle sensitive situations professionally and compassionately

Education

  • PHR, SPHR, SHRM-CP, or SHRM-SCP certification required (or obtain within first 6 months with employer support)
  • Bachelor's degree in HR, Business, or related field preferred

Benefits

  • Comprehensive benefits and wellness programs
  • Company retreats and team events
  • Professional development and certification financial support
  • Hybrid work model and flexible arrangements
  • DEIB initiatives and reasonable accommodations
To read the complete job description, please click on the ‘Apply’ button

Average salary estimate

$128100 / YEARLY (est.)
min
max
$122000K
$134200K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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We started Justworks to free entrepreneurs to focus on what matters: growing their business and creating a better place to work.

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CULTURE VALUES
Rise from Within
Growth & Learning
Transparent & Candid
Diversity of Opinions
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$122,000/yr - $134,200/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
August 19, 2025
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