People & Culture Coordinator | Full-Time | Acrisure Arena

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

The People & Culture Coordinator will support the People & Culture team by aiding with and facilitating the human resource processes for several business entities including Acrisure Arena, CV Firebirds, Berger Foundation Iceplex, One Valley Foundation, and OVG Hospitality. 

This role pays an hourly rate of $27.00-$30.00

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)

This position will remain open until October 31, 2025

About the Venue

America’s hottest music festival destination finally has the world-class arena it deserves. Now open, Acrisure Arena provides the greater Palm Springs area of Southern California with a premiere 11,000+ capacity venue hosting the biggest artists and acts on the planet. We are #TheCoolestSpot in the desert, designed specifically for hockey and made for concerts, Acrisure Arena provides top-tier hospitality, artist amenities, and all the benefits of a modern music and sports venue to the Coachella Valley.

Responsibilities

• Handle all administrative onboarding tasks including meeting with new hires to collect and review new hire paperwork, review benefits information, answer questions, and ensure an exceptional first-day experience. 
• Create and order employee business cards.
• Assist with workers compensation claims.
• Perform customer service functions by answering employee requests and questions. Manage shared HR email inbox and distributing inquiries.
• Conduct audits of various HR programs as needed and provide recommended corrective action. Support the execution of corrective action.
• Assist with creating and executing HR trainings for employees.
• Assist with maintaining records including managing the attendance point system.
• Assist with planning and execution of employee engagement initiatives.
• Explain and provide information on employee benefits, advise on benefit needs, and help resolve benefit issues. 
• Assist with record keeping of employee development and performance improvement plans. 
• Maintain employee records, track HR metrics, and produce reports utilizing the HRIS system. 
• Coordinate and maintain the Employee Headcount/Demographic Reports and Org Charts and refresh on a monthly basis. 
• Assist with special Employee Relations Projects, as directed by the HR Manager and Director. 
• Maintain Employee Compliance/Employment Law Notification Postings throughout the building.
• Perform other related duties as assigned.

Qualifications

• Bachelor's degree in human resources or related field and/or equivalent experience.
• At least 2 years of related HR experience, preferably in entertainment, hospitality or related industry.
• Specialized professional training a plus (PHR or SPHR preferred).
• Working knowledge of principles, procedures, legal compliance requirements, and best practices for personnel recruitment, selection, training, compensation and benefits, conflict resolution and HRIS applications.
• Excellent communication and interpersonal skills, ethics, and cultural awareness. 
• Ability to be flexible and adaptable to changing workflow demands. 
• Must be detailed oriented, organized, able to work independently, and able to prioritize work effectively. 
• Ability to handle confidential information with great sensitivity and exercise sound judgement. 
• Working understanding of California employment law.
• Excellent time management skills with a proven ability to meet deadlines.
• Self-starter with proven ability to take initiative on tasks or projects that need attention.
• Ability to problem solve.
• Proficient with Microsoft Office Suite including Excel, Word, PowerPoint, and Outlook.
• Experience with ADP or other HRIS is preferred.

Working Conditions:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift to 15 pounds at times. 

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.