Strategic Account Manager
Skills
- Strategic account management and enterprise relationship building
- Contract negotiation and renewal management
- Upsell and cross-sell strategy execution
- Stakeholder management across multiple decision-makers
- Strong verbal and written communication
- Familiarity with CRM tools and account planning processes
- Analytical skills to identify growth opportunities and track NRR
Responsibilities
- Build and maintain multi-threaded, trust-based relationships with key client decision-makers
- Act as strategic advisor, aligning Boulevard’s product capabilities to clients’ business goals and identifying upsell/cross-sell opportunities
- Serve as primary contact for commercial, strategic, and renewal discussions
- Develop and execute account plans to achieve revenue expansion and NRR targets
- Negotiate renewals, pricing adjustments, and contract expansions
- Collaborate with Sales, Customer Success, and R&D to align on customer needs and delivery
- Maintain accurate account records, contract details, and renewal timelines
Education
- Bachelor’s degree preferred (business, marketing, communications or related field)
- Relevant professional certifications or training in sales/account management are a plus
Benefits
- Total cash compensation range $140,000 - $200,000 (role-dependent)
- 401(k) match
- Medical, dental, and vision insurance
- Life insurance
- Flexible vacation policy
- Fully remote with monthly work-from-home stipend
- Equity participation
- Family planning resources and support programs
- Learning & development stipend (Boulevard Bucks) and market immersion opportunities
Average salary estimate
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Boulevard was founded with the fundamental belief that personal care should be convenient for all. Our mission is to maximize potential for salons and spas, as well as the clients they serve. Developed in collaboration with industry-leading owner...
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