Nrr Jobs

Screencastify seeks a detail-oriented Financial Analyst to lead budgeting, forecasting, and SaaS KPI analysis in a fast-paced, hybrid Chicago environment.

Lead uConnect’s customer lifecycle strategy and execution as VP of Customer Success, driving retention, expansion, and scalable operations for a fast-growing higher-education SaaS platform.

Customer-Centric

Mission Driven

Social Impact Driven

Rapid Growth

Passion for Exploration

Dare to be Different

Diversity of Opinions

Reward & Recognition

Front is hiring a Head of Customer Success to lead and scale a global team responsible for renewals, retention, and expansion across a ~$100M customer base.

Strategic e-commerce leader needed to build and lead a Customer Success function that increases retention, loyalty, and customer lifetime value for a fast-growing DTC brand.

Inclusive & Diverse

Mission Driven

Feedback Forward

Fast-Paced

Medical Insurance

Dental Insurance

Vision Insurance

Life insurance

Disability Insurance

Mental Health Resources

Health Savings Account (HSA)

Flexible Spending Account (FSA)

401K Matching

Equity

Maternity Leave

Paternity Leave

Some Meals Provided

Snacks

Social Gatherings

Lyra seeks an experienced, data-driven leader to scale a post-sale Account Executive organization focused on renewals and expansion across its US customer base.

Hatch is hiring an Account Manager to lead strategic relationships with mid-market and enterprise customers, driving adoption, retention, and expansion using our AI platform.

Senior Customer Success Associate (Federal) responsible for driving adoption, retention, and executive-level relationships for Hack The Box’s public sector customers while owning GRR/NRR and NPS outcomes.

Lead the Startups Demand Generation practice at a results-oriented B2B performance agency, owning strategy, execution, team development, and client outcomes across Paid Media, SEO, and CRO.

PermitFlow is hiring a strategic Head of Customer Success to build and lead the post-sale function, owning renewals, expansion, and customer health for its AI-driven permitting platform.

Lead Outreach's BI & Analytics function to define KPIs, build trusted reporting, and deliver actionable insights that accelerate revenue and product outcomes.

P2P.org is seeking a U.S.-based Enterprise Channel Account Manager to grow TVL and revenue within an active portfolio of exchanges, custodians, and institutional partners by driving expansion, renewals, and multi-product adoption.

WorkWave is seeking a Principal Financial Analyst to partner with Sales and Marketing leaders and deliver financial modeling, KPI reporting, and strategic analysis to accelerate SaaS customer acquisition and ARR growth.

Lead and mentor a Customer Success Engineering team at Logz.io to drive presales wins, ensure postsale value realization, and act as the technical bridge between customers and internal teams.

Lead finance and operations at a fast-growing, venture-backed SaaS company in San Francisco, owning financial planning, investor relations, operational systems, and cross-functional execution.

Lead and scale Truv’s Customer Success function to drive onboarding, adoption, retention, and expansion across mid-market and enterprise accounts in a high-growth fintech environment.

On The Stage is hiring a Key Account Manager to steward strategic performing-arts customers, increase ticketing platform adoption, and grow recurring revenue through strong relationships and data-driven account strategies.

Lead and scale Sortly’s Customer Success team as a player‑coach, building processes and coaching CSMs to drive adoption, retention, and expansion across SMB and mid‑market accounts.

Strategic and hands-on Customer Success leader needed to scale a high-performing CSM team, improve retention and expansion, and influence product and go-to-market strategy at a fast-growing enterprise SaaS company.

Lead development of an AI-powered GTM enablement program and own Highspot as the central hub to accelerate onboarding, certification, and cross-sell motion for Sales, CSMs, SDRs, and Partners at OpenSesame.

Lead Saviynt’s scaled Customer Success strategy and operations for high-volume SMB/commercial accounts, building tech-touch programs and a team to drive retention, adoption, and NRR/GRR improvements.

Sourgum seeks an experienced, player‑coach Customer Success Manager to lead CS and Support teams, drive retention and NRR, and scale customer operations at our Jersey City-based, Series A startup.

Leadr is hiring a Customer Success Enablement Manager to build onboarding, playbooks, and tooling enablement that accelerate CSM readiness and drive adoption, renewal, and expansion.

Join Zip as a Customer Success Manager to partner with enterprise customers, drive product adoption, and deliver measurable procurement outcomes across diverse industries.

Ironclad seeks a data-driven Customer Success Operations Manager to partner with CS leadership and build the processes, metrics, and tooling that scale world-class customer outcomes.

Lead enterprise customers to measurable success on Strategy’s platform by owning onboarding, adoption, renewals, expansion, and advocacy while advising on cloud, data fabric, and AI strategy.

Lead strategic enterprise customer success efforts to drive AI-driven adoption, retention, and growth for NiCE's cloud CX platform.

Passion.io seeks a data-driven, high-touch Customer Success Manager to guide creators through onboarding and growth, improving activation and retention for our app-building platform.

Manage a portfolio of SMB customers to drive renewals, expansion, and customer success for a market-leading email authentication platform.

Lead enterprise customer strategy and cross-functional enablement at Knak to drive adoption, retention, and measurable business outcomes for large accounts.

Directive is hiring a strategic, hands-on Head of Paid Media to lead Demand Generation for the Startups division, driving paid performance and scaling results for fast-moving B2B/SaaS clients.

Lead Directive’s Startups Division as Director of Demand Generation, owning paid media strategy, team development, and client outcomes for high-volume B2B and SaaS accounts.

Act as a strategic Client Success Manager for enterprise healthcare accounts, driving platform adoption, retention, and growth while delivering measurable value to clients.

SPS Commerce seeks a Director of Customer Success to lead the Distribution, Grocery and Foodservice customer segment, driving retention, value realization, and executive-level engagement.

Model N is hiring a Director of FP&A to lead GTM finance, drive forecasting and analytics, and build a high-performing FP&A team for its remote US SaaS organization.

Lead 15Five’s Account Management team to drive predictable renewal and expansion results using data-driven strategy, executive-level relationships, and strong coaching.

Zed seeks a hands-on BizOps professional to build processes, run the data stack, and drive financial and operational rigor as we scale our developer-focused SaaS.

Lead strategy and operations for post-sale functions at Justworks, building lifecycle, retention, and expansion programs while driving analytics, tooling, and cross-functional execution to scale customer value.

Medical Insurance

Dental Insurance

Vision Insurance

Mental Health Resources

Equity

401K Matching

Lead and scale Restaurant365’s Customer Success Management organization to drive retention, expansion, and exceptional customer outcomes across our SaaS portfolio.

Lead Profound’s Customer Success organization in Union Square to drive retention, expansion, and world‑class post‑sales operations for enterprise AI customers.

Lead and scale UpGuard's APAC Customer Success organization to drive adoption, retention, and account expansion across strategic enterprise customers in a fully remote environment.

Lead a B2B software business for Valsoft in the Americas, accountable for strategy, P&L, cross-functional execution, and growth through operations and M&A.