Key Account Manager

We’re a fast-growing, fun-loving game company dedicated to creating and distributing award-winning party games across the globe. With a strong presence in the UK and expanding rapidly in the US, we’re on a mission to bring more joy to living rooms, game nights, and retail shelves everywhere.

We’re looking for a commercially savvy and relationship-driven Key Account Manager (KAM) to take ownership of some of our US retail partnerships. If you know the difference between SKU count and ASP - and can speak the language of both Walmart and CVS - this role might be your next big play.

Account Ownership & Growth

• Manage and grow key US-based retail and accounts (specialty retailers).
• Develop strong multi-level relationships with buyers, planners, and account stakeholders.
• Lead seasonal pitch planning, product presentations, and line reviews to secure listings and support strategic growth.
• Seek out new business opportunities within the US Market

Strategic Sales Management

• Create and execute tailored account plans to deliver against annual revenue and margin targets.
• Identify upsell and cross-sell opportunities, ensuring range expansion, promotional execution and out of aisle opportunities.
• Analyse sales data to drive forecasting accuracy and highlight market opportunities.

Cross-Functional Collaboration

• Work with Product, Marketing, Logistics, and Finance teams to ensure successful launches and campaign delivery.
• Partner with Marketing to co-develop account-specific activations and campaigns.
• Liaise with Operations to ensure product availability, on-time deliveries, and supply chain alignment.

Must haves

• Minimum 4 year plus experience in key account management, ideally in toys, games, or consumer goods (CPG).

• Proven success managing top-tier US retailers, we’re looking for someone mostly brick-and-mortar driven but experience with online would be valuable.
• Strong commercial acumen with confidence in negotiating pricing, forecasting, and P&L ownership.
• Excellent communication and presentation skills – confident in front of buyers and internal stakeholders.
• Data-driven mindset with experience using Excel/Google Sheets.
• Comfortable working independently in a fast-paced, creative environment.
• Based in the US, with ability to travel to key accounts, industry events, or HQ trips if needed.

Bonus points

• Experience working with major US distributors and agents
• Love for board games and a solid understanding of the US games market.
• Knowledge of US compliance, supply chain and product safety standards.

• Competitive salary (DOE) + performance-based bonus
• 4 day working week - Friday's off
• QSHERA Health Care Plan
• Retirement Plan (401k, IRA)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Games Allowance
• $650 holiday fund