Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy, and consent to receive emails from Rise
Jobs / Job page
Renewal Specialist Admin Lead (Hybrid) image - Rise Careers
Job details

Renewal Specialist Admin Lead (Hybrid)

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Fast Facts

The Renewal Specialist Admin Lead will support a global team by managing administrative tasks related to customer renewal processes while leading a team of Renewal Specialist Admins.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Responsibilities: Generate and review renewal quotes, assist with custom quotes, monitor team statistics, and train team members to ensure team productivity.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Skills: Proficiency in Google Docs, MS Office, and CRM software; strong communication, organization, and customer service skills; ability to work autonomously.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Qualifications: Associate’s Degree or equivalent experience preferred; experience with Salesforce is a plus.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Location: Clearwater, Florida; candidates must be located in the greater Tampa Bay area.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Compensation: Not provided by employer. Typical compensation ranges for this position are between $50,000 - $70,000.



Clearwater positions open to candidates located in greater Tampa Bay area. #ZR

The Renewal Specialist Admin Lead will be responsible for assisting the global Renewal Specialist team in administrative tasks related to, but not limited to, the process of generating, sending, and revising renewal, add-on, and upgrade quotes for customers. This person will also lead all other Renewal Specialist Admins to ensure the team’s productivity is sufficient.

Responsibilities:

  • Renewal, add-on, and upgrade quote generation as needed
  • Refresh outstanding quote proration and expiration as needed
  • Review of discounts, free months, payment terms, etc. offered at initial purchase or prior to renewal
  • Act as additional reviewer of opportunity hygiene to ensure correct data entry and staging
  • Submit won opportunities for processing as requested
  • Assist with Custom Quotes as requested
  • Log and monitor personal team statistics on a daily basis
  • Interview prospective members of the team
  • Review PTO requests from team
  • Train new team members
  • Assist team in all duties necessary to ensure success
  • Assess and communicate team assistance bandwidth to global Renewal Specialist Directors

Qualifications:

  • Associate’s Degree or equivalent work experience and education preferred
  • Experience with Gmail and Google Docs
  • Experience with MS Office (Word and Excel)
  • Experience with web browsers (Chrome, Internet Explorer, etc.)
  • Experience with Salesforce or other CRM preferred
  • Strong verbal and written communications
  • Excellent time management and organization skills
  • Superior customer service skills
  • Strong collaborative and team work skills
  • Ability to work with minimal supervision
KnowBe4 Glassdoor Company Review
4.1 Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon
KnowBe4 DE&I Review
No rating Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon
CEO of KnowBe4
KnowBe4 CEO photo
Stu Sjouwerman
Approve of CEO

Average salary estimate

$60000 / YEARLY (est.)
min
max
$50000K
$70000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

Similar Jobs
Photo of the Rise User
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning

Drive enterprise account growth for KnowBe4 by selling the full security awareness product suite and expanding strategic relationships across the greater Tampa Bay market.

Photo of the Rise User
Posted 17 hours ago

Aircall seeks a Partner Account Manager in San Francisco to build and scale strategic channel partnerships that drive pipeline and revenue through recruitment, enablement, and joint GTM execution.

Photo of the Rise User
Klick Hybrid New York, New York
Posted 10 hours ago

Lead strategic client relationships and end-to-end account delivery for Klick Health’s pharmaceutical clients from the New York office as an Account Director.

Posted 8 hours ago

Sharpcontra is hiring an Account Representative in Boston to manage client accounts, drive retention and growth, and deliver exceptional customer service.

Photo of the Rise User
Inclusive & Diverse
Mission Driven
Empathetic
Collaboration over Competition
Growth & Learning
Performance Bonus
Equity
Learning & Development
Maternity Leave
Paternity Leave
Medical Insurance
Dental Insurance
Vision Insurance
Paid Time-Off
Social Gatherings
Flex-Friendly
Mental Health Resources

Drive renewal and expansion for Coursera for Campus accounts by building strategic relationships with senior higher-education leaders and consistently hitting quota.

Posted 22 hours ago

Brooks is hiring a results-driven Key Account Manager to manage and grow footwear, apparel, and accessories sales across military key accounts through strategic planning, forecasting, and stakeholder engagement.

Senior Service Delivery Manager at HealthEquity to own client relationships, manage onboarding and operations, and deliver exceptional service that drives client satisfaction and growth.

Lead retention and account growth for ABA practices as RethinkBH's Billing Oversight Customer Success Manager, combining billing expertise with customer success to drive value and expansion.

Photo of the Rise User
Botrista Hybrid No location specified
Posted 7 hours ago

Account Manager based in NYC responsible for account health, machine installations and level-1.5 support, and driving beverage sales across foodservice and enterprise customers.

FSSI, an employee-owned document services leader, is hiring a Technical Account Representative in Santa Ana to manage client relationships, coordinate technical implementations, and support production workflows (hybrid after training).

Photo of the Rise User
Posted 8 hours ago

Gitpod is hiring a Solutions Architect to partner with US enterprise customers, architect hands-on solutions, and accelerate developer productivity using automated development environments.

Posted 10 hours ago

Tactiq is hiring a Field Execution Manager near Los Angeles to lead in-store execution, vendor-retailer coordination, and data-driven insights across a high-travel regional territory.

Posted 18 hours ago

Drive territory growth for Source 1 by managing distributor relationships and delivering sales, margin, and market-share targets for Ducted Systems Parts in a high-travel field role.

Photo of the Rise User

Lead programmatic campaign strategy and client success for a portfolio of advertisers using StackAdapt’s DSP, combining RTB expertise with consultative client management to maximize campaign ROI.

KnowBe4 is the world's largest provider of security awareness training and simulated phishing platforms.

23 jobs
MATCH
Calculating your matching score...
BADGES
Badge ChangemakerBadge Diversity ChampionBadge Future MakerBadge Global CitizenBadge Work&Life Balance
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
August 29, 2025
Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!