Senior Programmatic Account Manager, Chicago - job 1 of 3
StackAdapt is the leading technology company that empowers marketers to reach, engage, and convert audiences with precision. With 465 billion automated optimizations per second, the AI-powered StackAdapt Marketing Platform seamlessly connects brand and performance marketing to drive measurable results across the entire customer journey. The most forward-thinking marketers choose StackAdapt to orchestrate high-impact campaigns across programmatic advertising and marketing channels.
Reporting to the Manager of Client Services, you’ll play an integral role in post-sales client relationships as it relates to user adoption of the StackAdapt platform, campaign management, client retention and account expansion opportunities. You’ll work closely with your Account Executives, Client Service support teams, and cross functional teams to maximize the campaign ROI of our customers. Additionally, this role will allow you to use your RTB/Programmatic media buying experience to optimize campaigns and come up with unique solutions that ensure our clients are satisfied with their campaign performance.
StackAdapt is a Remote First company although we are prioritizing candidates located in Chicago, Illinois for this role.
- Act as the main point of contact for your portfolio of clients across a wide range of verticals
- Design unique campaign strategies within the StackAdapt platform
- Ensure client campaigns are successful by providing regular reporting on their campaign goals, providing strategic solutions and optimizations to meet identified KPIs
- Set up/traffic advertising campaigns on the StackAdapt DSP, including third party tag implementation and pixel creation/troubleshooting
- Participate in the identification of upselling opportunities and improve services such as the development of tools, procedures and reports aimed to increase efficiency
- Optimize campaigns and recommend new opportunities by analyzing campaign performance on a regular basis
- Provide Strategic Thought Leadership, acting as a strategic advisor to your clients
- In-person and virtual meetings, presentations, Quarterly Business Reviews and training/education
- Travel up to 20% of time
- 6+ years of experience in Real Time Bidding/programmatic expertise (DSP, Ad Network)
- Experience running Google Ad Words, Facebook Ads or executed through a DSP as a self-serve user
- Proven success in managing client relationships and delivering service excellence
- Focus on retaining accounts and growing revenue
- The ability to grasp and communicate technical concepts and platform-based knowledge
- Familiarity with the latest digital advertising trends and ideas
- Experience working with complex databases is a plus
- Highly competitive salary + commission structure
- RRSP/401K matching
- 3 weeks vacation + 3 personal care days + 1 Culture & Belief day + birthdays off
- Access to a comprehensive mental health care platform
- Health benefits from day one of employment
- Work from home reimbursements
- Optional global WeWork membership for those who want a change from their home office
- Robust training and onboarding program
- Coverage and support of personal development initiatives (conferences, courses, etc)
- Access to StackAdapt programmatic courses and certifications to support continuous learning
- An awesome parental leave policy
- A friendly, welcoming, and supportive culture
- Our social and team events!
StackAdapt is a diverse and inclusive team of collaborative, hardworking individuals trying to make a dent in the universe. No matter who you are, where you are from, who you love, follow in faith, disability (or superpower) status, ethnicity, or the gender you identify with (if you’re comfortable, let us know your pronouns), you are welcome at StackAdapt. If you have any requests or requirements to support you throughout any part of the interview process, please let our Talent team know.
About StackAdapt
We've been recognized for our diverse and supportive workplace, high performing campaigns, award-winning customer service, and innovation. We've been awarded:
Ad Age Best Places to Work 2024
G2 Top Software and Top Marketing and Advertising Product for 2024
Campaign’s Best Places to Work 2023 for the UK
2024 Best Workplaces for Women and in Canada by Great Place to Work®
#1 DSP on G2 and leader in a number of categories including Cross-Channel Advertising
#LI-Remote
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
An experienced programmatic specialist to manage client relationships and optimize DSP campaigns for StackAdapt’s customers, prioritized for candidates based in New England.
Lead a high-performing client services team at StackAdapt to deliver strategic programmatic advertising solutions and drive long-term client growth across a U.S. territory.
Experienced, technical Customer Success Manager needed to serve as trusted advisor for enterprise customers—driving adoption, proving ROI, and ensuring renewal and expansion in the Bay Area/Northwest region.
Senior Service Delivery Manager at HealthEquity to own client relationships, manage onboarding and operations, and deliver exceptional service that drives client satisfaction and growth.
Parafin is looking for a Partner Engineer (Post-sales) to own technical integrations and ongoing technical account management for platform partners, reducing time-to-integrate and improving partner experience.
Spring Health seeks a Strategic Customer Success Manager to lead enterprise health plan relationships, drive renewals and upsells, and translate clinical and platform value into measurable outcomes for payer partners.
Customer Success Manager for EZLynx (Applied) responsible for driving platform adoption, high NPS, and strategic customer outcomes in a hybrid Lewisville, TX role.
Brooks is hiring a results-driven Key Account Manager to manage and grow footwear, apparel, and accessories sales across military key accounts through strategic planning, forecasting, and stakeholder engagement.
Help grow Suno’s artist ecosystem by coordinating projects, running demos, and supporting artist activations and marketing from our Venice Beach office.
Lead strategic client engagement and account management efforts to drive savings, utilization, and operational improvements for healthcare members across Ovation Healthcare's network.
Lead senior client relationships and P&L for EVERSANA INTOUCH’s healthcare accounts, driving growth through strategic, integrated marketing and cross-functional leadership.
Colibri Group is hiring a Key Account Customer Success Manager to drive adoption, retention, and growth for strategic customers across its online professional education platforms.
Lead and scale Sourgum’s Customer Success and Support functions as a player-coach, driving retention, expansion, KPIs, and a best-in-class customer experience for a fast-growing Series A startup.
LightEdge is hiring a Technical Account Manager to own technical relationships with strategic customers, troubleshoot escalations, manage projects, and maintain key operational documentation.
Pointr is hiring a Customer Success Lead to drive retention and expansion across high-value accounts while coaching a technical CSM team and shaping scalable success processes.
StackAdapt is a self-serve advertising platform offering multi-channel solutions like native, display, video, connected TV, and audio ads, combining advanced machine learning with an exceptional user experience.
28 jobs
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
