Senior People Experience Partner

The Senior People Experience Partner is a trusted advisor to leaders and employees, driving strategies and solutions that enable, develop, and retain our people. You’ll work closely with leaders to understand their business goals and challenges, partnering to shape and deliver initiatives that elevate performance, engagement, and culture. You’ll also collaborate across the People Team to co-create programs that drive high performance and reflect our human-centered values, our vision for creating moments that matter, and raise the bar on the employee experience at every stage of the journey.

You’ll thrive in this role if you enjoy being embedded in the business, combining strategic partnership with hands-on execution and strong judgment to influence positive outcomes. This is a fully remote role reporting to the Senior Manager, People Partners.

• Act as a trusted advisor to senior leaders and managers, providing coaching, insights, and solutions that align people strategies with business goals.
• Partner with leaders to anticipate workforce needs, support organizational design, and drive succession planning.
• Facilitate leadership discussions on talent, performance, and engagement to influence decision-making and drive accountability.
• Collaborate with partners across the People Team to design and deliver integrated solutions that meet business needs & enhance the employee experience across moments that matter.
• Collaborate with leaders and People Development to identify and address skill gaps, develop future leaders, and equip managers to lead engaged, high-performing teams.
• Support company-wide and department-specific performance processes (e.g., performance management, annual reviews, job leveling, etc. ) by advising leaders on feedback, calibration, and development planning.
• Leverage data and people analytics to identify trends, assess program effectiveness, and influence talent decisions.
• Partner with People Systems to implement technology and AI-enabled tools that enhance programs, streamline our people processes, and improve the employee experience.
• Guide leaders and teams through organizational change, ensuring clear communication, resilience, and alignment to our culture and values.
• Execute engagement surveys for assigned departments, including launch, driving participation, results analysis, and debriefs.
• Manage aspects of the employee lifecycle (eg, onboarding, compensation, employee changes, and offboarding) for assigned departments, ensuring an outstanding and consistent employee experience.
• Coordinate administrative processes related to employee changes, with a focus on continuous improvement and automation.
• Provide timely, compliant, and thoughtful support on complex employee relations matters, escalating when appropriate.
• Collaborate closely with the People Team to ensure alignment on priorities, consistency of approach, and effective delivery of initiatives.
• Share insights, best practices, and resources with People Team peers to support collective growth and impact.
• Contribute to team rituals, documentation, and continuous improvement efforts that raise the bar on employee experience.

• 8+ years of progressive HR/People Operations/Talent experience, including at least 4 years of experience as a People Partner/HR Business Partner in a high-growth SaaS or technology environment.
• Expertise in performance management, change management, talent development, HR/people operations, and employee relations.
• Ability to navigate ambiguity and make appropriate recommendations for action.
• Ability to confidently and effectively communicate with all levels of employees, including executives, in one-to-one and group settings.
• Skilled in facilitating group meetings in a way that engages and drives action.
• Action-oriented and able to manage multiple priorities simultaneously with a focus on results.
• Organized and self-motivated with strong attention to detail and follow-through.
• Skilled and experienced in leading client groups through change using best practices in change management.
• Ability to navigate cultural and business nuances/sensitivities to promote high performance, employee engagement, and inclusion.
• Outstanding influencing, communication, and relationship-building skills in a fully remote or hybrid environment.
• Able to interpret people and business data, identify trends, and use insights to inform decisions and recommendations.
• Experience leveraging HR systems, tools, and AI-enabled solutions to enhance programs, improve efficiency, and elevate the employee experience.
• Proven track record collaborating effectively across multiple People functions (e.g., Talent Acquisition, Learning & Development, People Operations, Compensation, Systems) to deliver integrated solutions to the business.

About us

Articulate Global, LLC, is the leading SaaS provider of creator platforms for online workplace training. Founded by Adam Schwartz in 2002, Articulate provides creator tools and services that make it simple for enterprises and SMBs to develop, deliver, and analyze online workplace training that’s engaging and effective.  Increasingly, organizations must reskill employees for ever-changing remote and hybrid work environments, create learning cultures that attract and retain employees in a tight labor market, and use training to build more equitable, empowering, and engaging workplaces. Articulate helps organizations address these critical business needs with its creator platform for workplace training. Articulate 360—a suite of creator tools for online courses—was named the 7th most-loved product in the world by TrustRadius in 2021. And Rise—an all-in-one online training system that makes online training easy to create, enjoyable to take, and simple to manage—is the first creator platform for SMBs and departments within the enterprise. Articulate has more than 118,000 customers in 170 countries and counts all 100 of the Fortune 100 companies as customers.

Named one of Inc. Magazine’s Best Workplaces 2022 and a leader in building a human-centered organization, Articulate is guided by a commitment to provide the best value to customers, do right by employees, and create an equitable, empowering workplace for all. As a human-centered organization, we honor people’s humanity knowing that each person’s unique history, vulnerabilities, and social location inform how we show up with one another. We embrace our connectedness, aware that what we do and say impacts others. We give each other grace because we are all works in progress, learning and evolving every day. And we take responsibility for ourselves and are serious about our accountability to each other.  In all we do, we strive to create an equitable, sustainable, and empowering workplace while we drive results for the business and make a positive impact in the world. Read more about our values here. 

Articulate Global, LLC is an Equal Employment Opportunity and Affirmative Action employer and complies with all applicable federal, state, and local fair employment practices laws. All employment decisions at Articulate are based on business needs, job requirements, and individual qualifications directly related to the job, without regard to any protected characteristic or class, including, but not limited to, race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. Qualified candidates with criminal histories will be considered for this role in a manner consistent with applicable law. Articulate is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation related to the application process due to a disability, you may contact us at [email protected]. 

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