Financial Crimes Risk & Controls – Executive Assistant

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

As a brand built on going above and beyond to provide the best customer experience, having the most exceptional colleagues is paramount. As the face of the company, you can create positive interactions with our customers every day–from curating a unique travel or lifestyle experience to helping them with their everyday needs. And, you can grow your skills through industry-leading training and ongoing coaching, all while learning what it means to continually set the standard for world class, customer-first service. Find your place in service on #TeamAmex.

The newly created first line of defense Financial Crimes Risk & Controls center of excellence will provide a holistic, enterprise-wide approach to our financial crimes risk management (FCRM) activities and will reside within Global Servicing. 

This team will be responsible for establishing a robust control foundation for first line of defense FCRM activities across the company globally, including anti-money laundering, sanctions, payments controls, and anti-corruption. The team will partner closely with Technology to develop and deploy next generation capabilities that address key gaps and strengthen the first line’s ability to detect and prevent financial crimes across our lines of business. The team will work in coordination with the Global Financial Crimes Compliance (GFCC) team within the Global Risk & Compliance organization.

How will you make an impact in this role?

This is a great opportunity to be part of a dynamic team that leads the Financial Crimes Risk & Controls within Global Servicing (GS).  The Executive Assistant will provide administrative support to the Senior Vice President who lead this team.  This role is an integral part of the organization.  It is a dynamic, high-paced environment and therefore the day-to-day responsibilities require seamless collaboration across a wide-range of business partners across the Company. The ideal candidate should be experienced in handling an array of administrative-related tasks and be able to work independently and confidently under pressure. Building strong relationships, being resourceful, and knowing how to navigate large organizations fluidly will be critical to success in this position.

Key Responsibilities Include

• Providing comprehensive calendar management, including scheduling meetings across multiple time zones, resolving conflicts, and prioritizing competing requests
• Coordinating and leading all aspects of internal meetings, including reserving space and audio and visual setup and catering as needed
• Processing and submitting expense reports accurately and on time, ensuring compliance with internal policies
• Supporting on-boarding and off-boarding of colleagues, including coordinating first/final days, and arranging for workspace, laptops, Corporate Cards, office supplies, and HR administration
• Managing travel arrangements and itineraries when required
• Maintaining headcount reporting, organizational charts, and department distribution lists
• Acting as a liaison and point of contact between supported leaders and internal/external stakeholders
• Anticipating needs and taking initiative to solve scheduling or administrative challenges before they arise
• Assisting in coordinating occasional team events or off-sites
• Maintaining confidentiality and handle sensitive information with discretion
• Calendar management; scheduling meetings with senior executives, reserving conference rooms, coordinating meeting logistics.
• Managing travel arrangements including air, hotel, car transfers and meeting agendas.
• Preparing, reviewing, and processing expense reports both timely and in line with the Company’s T&E policy.
• Supporting team administration including on-boarding of new hires, updating distribution lists, setting up group-wide team meetings.
• Managing own e-mails and correspondences in a timely manner.
• Assisting with timekeeping and payroll duties.
• Maintaining organizational charts.
• Ordering workstations, devices and accessories as needed by the team.
• Processing invoices and requisitions.
• Supporting coordination of special /ad-hoc projects as needed.

Minimum Qualifications

• Proven experience supporting leaders in a fast paced and highly matrixed environment 
• Exceptional organizational skills with proven ability to manage multiple priorities simultaneously with acute attention to detail
• Strong interpersonal and networking skills to build and maintain high-impact relationships across all areas of the organization
• Desire to understand the goals of the team and the relative importance of various partners and what they do
• Strong work ethic, highly self-motivated, and understands the need to be a teammate
• Demonstrated ability to remain calm under pressure and be flexible when faced with changing/conflicting priorities
• Proven ability to act autonomously in day-to-day activities with the ability to anticipate and prioritize work
• Experience with calendar management systems and expense reporting software. Expert proficiency in Microsoft Office Suite, especially Outlook
• Outstanding written and verbal communication skills
• Proven experience in providing support to Senior leaders with exceptional organizational, administrative, and interpersonal skills. A keen attention to detail and a sense of urgency in execution and follow-up.
• Ability to work well in a dynamic and fast-paced organization and manage multiple tasks and conflicting and changing priorities with little direction.
• A strong sense of integrity with ability to handle sensitive issues and maintain complete confidentiality.
• Positive attitude, solutions-oriented, proactive, able to prioritize, and reliable.
• Intermediate to advanced computer skills required, including proficiency with Microsoft Office including PowerPoint, Excel, Word and Outlook.
• Knowledge of myInfo, Concur Expense & Travel, Ariba Buyer, SharePoint, WebEx, Slack.
• Excellent written and verbal communication skills.
• Flexibility, ability to work effectively in a team, anticipate needs and seeks ways for leader’s organization to run efficiently.
• Team player who is dependable, enthusiastic, and has a positive attitude.

Preferred Qualifications

• Minimum 1yr of proven experience in supporting senior executives with exceptional organizational, administrative, and interpersonal skills

Salary Range: $24.05 to $48.10 hourly + bonus + benefits

The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.