Executive Administrative Assistant - Enterprise Control Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

American Express National Bank is American Express’ U.S. banking operation, representing more than 60% of the company’s revenues through consistent payments, financing, and savings products. Led by the Chief Operating Officer, AENB HQ drives the administration of programs and services provided by AENB, in partnership with Bank affiliates and executive officers. In addition, the team plays an enterprise role in driving greater consistency, effectiveness and efficiency across the first line via the AENB COO Office’s Strategic Planning, Control Management, Program Management and Governance functions.

The Enterprise Control Management team within AENB operates as a Center of Excellence to serve as a central support hub for all first-line control management teams throughout the enterprise and be a key connection point with the second-line Global Risk & Compliance (GRC) teams.

How will you make an impact in this role?

This role will support multiple Vice Presidents in the Enterprise Control Management team, as well as team office needs.

Responsibilities Include:

• Responsible for calendar management on a daily, weekly and monthly basis
• Managing general follow-ups and generating reminders to effectively meet deadlines and commitments
• Management of IDs, Access, Payroll, monthly expense reports in line with policy
• Manage logistics of meeting administration (in-person, telepresence and WebEx)
• Procuring laptops, office supplies, office space, etc. and managing the procurement process including researching and approving invoices, and researching standard accounting errors
• Time keeping and submission for the team and managing ad-hoc team requests
• Work closely with the other executive assistants on office operations
• Maintain headcount reporting, organizational charts, department Distribution List
• Manage domestic and foreign travel arrangements including air, hotel, car transfers and meeting agendas
• Ensuring timely preparation and processing of expense reports and invoices; review expenses submitted to leader for approval and highlight any out of policy spend
• Communicate effectively with all team members and key partners of all levels including the ability to manage the brand of the team and meticulous attention to detail
• Managing office supplies, equipment and other supply requests
• Manage various accounting functions including expense management, resource reallocations, and telephonic issues
• Coordinate facilities management responsibilities
• Follow up with team on training, and other requirements and deadlines
• Assistance with special projects and initiatives as requested
• Ideal candidate should be eager to learn about the function and willing to take on new assignments related to the teams being supported

Qualifications

• Ideal candidate should have 3+years of previous experience as an Executive Assistant to a senior leader and familiar with office management and technologies
• Experience exercising discretion and confidentiality with sensitive information
• Motivated, proactive team player with strong initiative, organizational, administrative and interpersonal skills
• Strong attention to detail with emphasis on accuracy, quality, timeliness, follow through and sense of urgency in executing
• Must work well under pressure without losing composure and professionalism
• Excellent verbal and written communication skills (via phone, email and in-person)
• High level of proficiency using MS Office including Word, Excel and PowerPoint, as well as internal AXP (or related) tools and systems – phone functions, MS Outlook, Ariba, Concur and Payroll
• Should have knowledge of AXP policies and office procedures
• Excellent time management and organizational skills with a strong focus on accuracy and attention to detail, ability to work flexibly, sometimes under pressure
• Proven ability to manage multiple priorities, work independently, work within deadlines in a fast-paced, dynamic environment and execute across multiple initiatives/tasks
• Ability to interact effectively and diplomatically with executives and Executive Assistants across the organization

Salary Range: $24.05 to $48.10 hourly + bonus + benefits

The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.