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WLA Regional Human Resources Manager

About Ace Retail Holdings

Ace Retail Holdings (ARH), the division of Ace Hardware Corporation that owns and operates the Great Lakes and Westlake Ace Hardware chains, is one of the largest hardware retailers in the United States.  ARH has been in operation for over a century and operates over 220 neighborhood stores located throughout the United States.  Great people make ARH stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company dedicated to serving our customers and communities.

Service, Passion, Respect, Integrity, Teamwork and Excellence

Job Title:    Regional Human Resources Manager (RHRM)
Department:    Human Resources
Reports To:    Senior Manager, HR Partnerships
Exemption Status:    Exempt (Salaried)
                       
About Ace Retail Holdings
Ace Retail Holdings (ARH), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikema’s Ace, Outer Banks Ace, Dennis Company, and Breed & Company.  ARH is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI.  ARH’s origins date back over a century and operates over 250 neighborhood stores located throughout the United States.  Great people make ARH stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: 

Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork

General Job Summary
This position is responsible for partnering with General Managers and District Managers to provide an outstanding level of Human Resources service, leadership and expertise throughout the stores located in the districts the Regional Human Resources Manager (RHRM) supports.  

Essential Duties and Responsibilities
The RHRM is responsible for leading and advancing all aspects of the Human Resources function including:
•    Recruitment, interviewing, selection/hiring and On-Boarding of Managers and Associates
•    Coaching, mentoring, development and bench/succession planning for critical positions.
•    Employment Relations and the effective investigation/resolution of employment issues and concerns.
•    Performance management and the annual Performance Assessment process.
•    Compensation and the annual merit increase process.
•    Recognition, motivation and execution of service award/anniversary programs.
•    Compliance with all local, State and Federal employment laws/regulations/requirements, including Wage & Hour, EEO, ADA, FMLA, COBRA and others.
•    Development and execution of strategic Human Resources plans and initiatives.
•    Facilitate training programs as assigned within assigned area of responsibility.
•    Supports the development of job descriptions, evaluations, banding and benchmarking in order to determine necessary skills in relation to relative job worth in terms of market based pay.
•    Recommends compensation adjustments according to established benchmarks and by utilizing the knowledge of prevailing market rates, types of wage incentive systems, and special compensation programs for store operations associates, supervisory and managerial, personnel.
•    Educate and encourage management in maintaining positive associate relations through planned programs for associate communication, opinion surveys and supervisory training.
•    Represents the company at associate-related hearings and investigations.
•    Perform other related duties and special projects as assigned.
Other Essential Requirements
Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others:
o    WINNING – In business, money is the score. To win, we must perform, compete, and have fun. At Ace, we win through people- our strength is being helpful.
o    EXCELLENCE – Excellence honors God and inspires people. We aspire to be the best, to continuously improve and to inspire others by giving the team our very best.
o    LOVE – Love the people, love the work and love the results.
o    INTEGRITY – For Ace to win, we need to be able to trust each other. And trust will require us to be honest, reliable, caring, of high character and of unquestioned ethics.
o    GRATITUDE – We recognize that we are blessed to be in the business of serving others.
o    HUMILITY – We strive for greatness with a humble, modest and respectful attitude.
o    TEAMWORK – We will fight the natural tendency for control and credit in favor of collaboration and mutual success, recognizing that…Together, we are Ace. 

Minimum Skills, Requirements and Qualifications
•    Bachelor’s degree in Human Resources or related discipline, or 7+ years of Human Resources generalist experience is required, preferably in a multi-unit retail or restaurant environment.  
•    Current SHRM certification (PHR, SPHR or GPHR) is preferred.
•    Highly motivated, energetic team player with exceptional attention to detail, and the ability to work well under pressure in a fast-paced environment.
•    Ability to make sound decisions and engage, influence and lead others.
•    Effective written, verbal and presentation skills.
•    Proficient use of Microsoft Office suite (Word, Excel, Outlook and PowerPoint).
•    As required (up to 75% travel at times).
•    Standing, walking, lifting (up to 50lbs) and climbing.

Compensation Details

$65000 - $85000 per year

For a full list of benefits and open positions, please visit us at: https://acehardware.wd1.myworkdayjobs.com/en-US/Westlake_External

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Equal Opportunity Employer
Westlake Ace Hardware is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.

Average salary estimate

$75000 / YEARLY (est.)
min
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$65000K
$85000K

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To be the best provider of products, services and operating methods for convenience hardware retailers around the globe.

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Full-time, remote
DATE POSTED
August 29, 2025
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