Relationship Manager - AmTrav
About Us
TravelPerk is a global travel and expense management platform. Its all-in-one platform gives travelers the freedom they want whilst providing companies with the control they need. The result saves time, money, and hassle for everyone.
TravelPerk has industry-leading travel inventory alongside powerful management features, 24/7 customer support, state-of-the-art technology, and consumer-grade design.
Founded in 2015 and headquartered in Barcelona, we’ve grown to over 1,800 people across Europe and North America. In 2022 we became a ‘unicorn’ and in 2025 we raised $200 million in a Series E funding round, increasing our valuation of $2.7 billion.
We’ve been winning awards too. Since 2023, we’ve been voted one of the best places to work, one of the fastest-growing apps and tech companies, and a leading pioneer of business travel.
These are just some of the reasons why global brands like Wise, Red Bull, GetYourGuide, and Aesop trust us to get the most out of their travel.
About the Role
We’re on the hunt for a dynamic Relationship Manager who thrives on building and nurturing relationships. If you’ve got the background, creativity, and enthusiasm to help our clients maximize their travel budgets while minimizing the time and resources they spend managing it, you might be the perfect fit!
As a Relationship Manager, you will be actively contributing to our continued customer satisfaction as well as working to increase growth and margin within existing accounts.
In this role you will be responsible for a portfolio of top accounts. You must possess a genuine hunger to navigate your accounts in a fast-changing, hyper-growth environment, be ready to roll-up your sleeves and work hard.
*Please note, this role is supporting our AmTrav product and customers, not the TravelPerk platform*
What you will do:
- Own a portfolio of SMB Customers and develop a high level of customer engagement with your contact and key decision makers within your accounts
- Gain a deep understanding of your customers’ business and be able to leverage this information to ensure that the customer maximizes their usage of AmTrav
- Identify growth opportunities and develop your portfolio by adding new business opportunities
- Leverage data analytics to provide clients with regular business reviews, reports and presentations to senior stakeholders
- Be an expert on the portfolio of AmTrav products to meet & exceed quarterly targets of Up / Cross-selling
- Develop strong relationships with your clients that will shape their business travel programs
- Identify common problems within each account and develop strategies to solve issues in a timely manner whilst creating methods to ensure long term solutions
- Act as a key contact between the internal AmTrav teams and the Relationship Management Team, to ensure product integrations during rollouts are as smooth as possible.
- Effectively prioritize your time to maximize impact in key business areas.
What you need to have:
- 2+ years in a professional client relationship role
- Outstanding presentation & communication skills and the ability to build deep relationships
- Great prioritization and time management skills
- Result oriented mindset while keeping customer satisfaction as your top priority
- Great ability to analyze and translate data for your customers
On top of that, you will only be the right candidate if you are:
- Empathetic: someone who can identify with the customer and genuinely wants to support them using an optimal problem-solving methodology
- Honest, open and trustworthy: your peers and managers can trust you. You are a team player, don’t play political games, and care more about the team’s success than about your own career gains
- Focused and determined: You don’t let yourself be distracted. You can focus on accomplishing big wins and never get lost in less important ideas that are floating around
- You seek feedback early and often and are open to both give and taking constructive and direct criticism
What do we offer?
- Competitive compensation, including equity in TravelPerk
- Generous vacation days (20) so you can rest and recharge
- Comprehensive benefit plans covering medical, dental, vision, and life
- Financial benefits like 401k or Roth with company matching, and HSA or FSA plan.
- Global presence and hybrid working style
- Unforgettable events, including travel to one of our hubs
- Learning and professional development opportunities
- Exponential growth opportunities
- Paid maternity/paternity leave
- IATAN Travel Agent membership with discounts on travel worldwide.
Compensation:
Compensation for this role is a combination of salary and stock options. The anticipated base salary range is $75,000 - 90,000 per year. Actual compensation may vary based on specific qualifications, experience, and other job-related factors.
How We Work
Our Vision is for a world where TravelPerk is the platform for human connection in real life (IRL). We take an IRL-first approach to work, where our team works together in person 3 days a week. For roles in Customer Care, this can be up to 5 days per week in the office. As such, this role requires you to be within commuting distance of our hubs. We fundamentally believe in meeting in real life to improve connectivity, productivity, and creativity, ultimately making us a great workplace.
At TravelPerk, we prioritise experience and potential over academic qualifications for this role. We believe that talent and ability aren't always reflected in formal credentials.
TravelPerk is a global company with a diverse customer base, and we want to ensure that the people behind our product reflect that. We're an equal opportunity employer, meaning you're welcome at TravelPerk regardless of your appearance, where you're from, or anything else that makes you.
Protect Yourself from Recruitment Scams
All official communication from TravelPerk will always come from email addresses ending in @TravelPerk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from TravelPerk that seems suspicious, please do not respond. Forward it to s[email protected] and we’ll confirm whether it’s legitimate.
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Serve as the trusted strategic partner for law enforcement agencies by managing complex accounts, aligning Coplogic solutions to agency needs, and driving retention and growth.
Manage and collect the Industrial EC portfolio for Snap-on Credit LLC in Libertyville, resolving delinquency, advising sales teams on credit matters, and ensuring compliance with company collection practices.
Provide consultative support, training and client retention-focused services to insurance claims teams as a remote Claims Field Consultant for LexisNexis Risk Solutions, operating in EST or CT hours.
Synchrony Group is hiring a strategic Senior Account Director to lead client teams, grow pharmaceutical accounts, and deliver multichannel marketing solutions with a digital focus.
Captura Hall is hiring an Executive Account Assistant in Tampa to provide high-level administrative and account support to senior leadership and client teams.
Field-focused Healthcare Account Manager needed to promote and implement the Citizen Insurance product at nursing homes, driving enrollments and maintaining strong client relationships across the Philadelphia region.
Lead ZoomInfo’s Enterprise Account Management organization to drive retention, revenue growth, and executive alignment across large enterprise customers.
Lead and scale customer success for iQueue for Surgical Clinics, driving adoption, retention, and ROI for healthcare SaaS clients while shaping a growing CS function.
Lead digital client communications and growth for Visa Direct in North America, coordinating across account management, product, marketing and sales to drive adoption and expansion.
RRD is hiring a Print Production Account Specialist 2 to manage print job coordination, customer communications, and production quality for Oakdale-based manufacturing operations.
LoopAI is hiring a Customer Success Manager to lead onboarding and adoption for restaurant brand customers and drive long-term growth through consultative account management.
Highspot is hiring a seasoned Customer Success Manager to lead enterprise relationships, drive adoption of the Highspot platform, and deliver measurable value and retention for strategic accounts in a remote capacity across the U.S.
Sanas is hiring a Strategic Account Growth Manager to scale adoption and revenue across BPO and financial-services enterprise clients for its real-time speech clarity platform.
To connect people in real life in the most enjoyable and sustainable way possible.
2 jobs
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
