Sales Operations Lead

At TigerData, formerly Timescale, we empower developers and businesses with the fastest PostgreSQL platform designed for transactional, analytical, and agentic workloads. Trusted globally by thousands of organizations, TigerData accelerates real-time insights, drives intelligent applications, and powers critical infrastructure at scale. As a globally distributed, remote-first team committed to direct communication, accountability, and collaborative excellence, we're shaping the future of data infrastructure, built for speed, flexibility, and simplicity.

As a Sales Operations Lead at TigerData 🐯, you’ll help architect the future of our go-to-market motion, partnering closely with Sales Leadership, Revenue Operations, and the CRO to shape strategy, drive execution, and maximize impact.

This isn’t a role where you manage dashboards or admin tools. We’re looking for a strategic operator: someone who thrives in high-growth environments and understands the nuance of Product-Led Growth (PLG) and consumption-based models. You’ll sit at the heart of the sales team, translating data into action, strategy into process, and blockers into momentum.

Reporting to our Head of Revenue Operations and working hand-in-hand with our GTM leaders, this is a key role in ensuring our sales team scales intelligently, efficiently, and with purpose.

📍 This role is remote. Due to the team's location, we are open to candidates in North American time zones, ideally the West Coast or Pittsburgh. Fluency in English is required.

What you will be responsible for in this role:

• Partnering with Sales Leadership and the CRO to define and drive sales strategy, including segmentation, coverage, compensation design, pipeline development, and forecast processes.

• Serving as the connective tissue across GTM, ensuring strategic alignment between PLG-led inbound motion, outbound sales efforts, and our new partnership motion.

• Driving operational rigor and accountability in weekly, monthly, and quarterly sales rhythms (e.g., forecast reviews, QBRs, pipeline health checks).

• Collaborating with Business Insights to interpret data and performance trends, then translating that into tactical improvements and strategic bets.

• Supporting capacity planning, quota setting, territory models, and other foundational operational frameworks.

• Working closely with our RevOps, Marketing, and Customer Success teams to ensure cross-functional coordination around growth priorities.

• Acting as a strategic thought partner to the CRO on everything from sales efficiency to revenue levers to headcount planning.

• Apply emerging AI technologies to optimize processes and expand your capacity for high-leverage work.

You could be a great fit if you:

• Have 6+ years of experience in Sales Operations, Revenue Operations, or Strategic GTM roles in high-growth SaaS environments.

• Have hands-on experience with PLG motions and consumption-based business models, you understand how these impact pipeline, forecasting, and rep behavior.

• Are an expert in Excel and BI platforms to drive business insights, with a strong understanding of SQL to support data analysis and automation.

• Are a strategic partner to Sales, not just a support function. You love crafting the plan and ensuring it's executed.

• Know what great sales fundamentals look like and aren’t afraid to introduce new ideas or challenge existing assumptions.

• Thrive in cross-functional roles and are just as comfortable in the weeds with a Sales Manager as you are presenting to the CRO.

• Have a strong grasp of Salesforce and GTM metrics (ARR, win rate, pipeline coverage, CAC payback, etc.), and know how to use insights to influence outcomes.

• Bring excellent communication skills, a proactive mindset, and a drive to make things better, always.

• Believe that organizations are strongest when they reflect the diversity of the world around them, and you actively work to make that a reality.

You might not be a great fit if:

• You’ve never worked in a PLG or usage-based business before.

• You prefer to operate as a systems admin—this role is strategic and focused on partnering, not managing tools.

• You’re not comfortable pushing back on senior stakeholders or leading conversations around trade-offs and priorities.

• You need a rigid structure and clearly defined responsibilities to do your best work.

• You’re more interested in reporting than in driving strategy and execution across teams.

This is an opportunity to help shape the revenue engine of a company, rethinking what’s possible with time-series databases. If you’re excited to blend data, strategy, and cross-functional leadership to unlock growth, we want to hear from you.

Our Commitment:

• We respond to every applicant.

• We review applications fairly and objectively, and shortlist based on relevant skills and experience.

• We ensure clear and timely communication throughout your candidate journey.

• We maintain a rigorous interview process with a high bar, designed to give you the opportunity to meet various team members you'll collaborate with across our organization.

About TigerData🐯

TigerData, formerly Timescale, sets the standard as the fastest PostgreSQL platform for modern workloads. Trusted by more than 2,000 customers across 25+ countries and powering over 3 million active databases, we enable developers and organizations to build real-time, intelligent applications at scale. Backed by $180 million from top-tier investors, TigerData is building the new standard for data infrastructure, built on PostgreSQL, designed for the future.

👉 👉 Want to get a feel for how we work and what we value? Check out our blog post: What It Takes to Thrive at TigerData

We embrace diversity, curiosity, and collaboration. Whether debating the perfect chicken nugget crunch 🍗, sharing workout routines 💪, or discussing your favorite plants 🌱 and pets 🐾, you'll find your community here.

Our Tech Stack:

We don't require previous experience with our tech stack, but enthusiasm for learning is key. Our technologies include PostgreSQL, Tiger Cloud, AWS, Go, Docker, Kubernetes, Python, and innovative features like Hypertables, Hypercore, vector search, and real-time analytics.

Learn more at www.tigerdata.com or follow us on Twitter @TigerDatabase

What We Offer:

(Please note that benefits may vary based on country.)

• Flexible PTO and comprehensive family leave

• Fridays off in August 😎

• Fully remote opportunities globally

• Stock options for long-term growth

• Monthly WiFi stipend

• Professional development and educational resources 📚

• Premium insurance options for you and your family (US-based employees)

Ready to join the future of PostgreSQL? We can’t wait to meet you. 🚀🐯