B2B Outside Sales Associate

Job Summary:

The Northwest B2B Account Manager plays a pivotal role in driving the success of the sales department by achieving sales targets, expanding the customer base, and ensuring a strong market presence. This role involves cultivating strong, long-lasting customer relationships, proactively identifying and engaging prospective B2B clients, and nurturing existing accounts to ensure long-term satisfaction and repeat business. The ideal candidate will be a results-oriented individual with a proven track record in B2B sales and exceptional relationship management skills.

Essential Duties and Responsibilities:

Achieve and exceed established sales target quotas. Be responsible for contributing to the overall success of the sales department by playing a pivotal role in achieving sales targets, expanding the customer base, and ensuring a strong market presence. 

Foster and maintain strong, long-lasting relationships with assigned B2B accounts in assigned territory, ensuring exceptional customer service, and in-person account visits (weekly) to cultivate loyalty and drive recurring business. 

Assume full ownership and strategic management of a portfolio of 250 – 400 B2B accounts in Territory, including comprehensive historical sales analysis and the development of tailored growth strategies for each partner. 

Proactively contribute innovative ideas for market share expansion to the Engineering department and collaborate with Marketing on the creation of relevant materials and content to support the growth of existing accounts and assigned emerging market “category” (TBD). 

Collaborate with the broader B2B team in the development and execution of territory action plans, leveraging thorough data analysis to inform strategic decisions. 

Liaise effectively with Purchasing, Operations, Production, and Warehouse managers to ensure timely, accurate, and complete order fulfillment, maintaining clear communication throughout the process. 

Conduct professional and strategic account conversations, demonstrating a strong understanding of sales quotas and business objectives. 

Prepare professional, comprehensive, concise, and accurate reports, quotations, proposals, and other necessary documentation to support the sales and sPOD solutions. 

Accurately and efficiently perform data entry within the NetSuite system. 

Represent the company effectively at events, conferences and trade shows, where applicable, to

generate leads and enhance the company's market presence. 

Stay abreast of emerging market trends and competitive landscapes to identify opportunities and

potential challenges along with developing “emerging market” sales and marketing strategies. 

Schedule and conduct meetings with existing customers to identify and qualify potential prospects and present current product offerings effectively. 

Deliver professional on-site demonstrations and presentations of company products and services. 

Serve as a key point of contact between the company and customers, providing up-to-date

information on pricing, service offerings, and new product launches. 

Identify and qualify prospective customers through thorough research, networking, and proactive

outreach, including cold calling. 

Continuously inform all prospects about product modifications, changes, and enhancements. 

Collect and relay customer feedback regarding service or product-specific issues to the

appropriate departments or individuals for resolution and improvement. 

Maintain professionalism, diplomacy, sensitivity, and tact in all interactions to positively represent

the Company. 

Update and maintain accurate customer account records, including contact names and numbers,

for future sales efforts and sales pipelines. 

Provide timely and accurate product quotes to customers as needed.

Competencies:

To be successful in this role, the individual should embody the following competencies aligned with our Core Values: 

Respect: Demonstrates consideration and value for all individuals. 

Accountability: Takes ownership of performance, communication, and actions. 

Personal and Professional Growth: Actively seeks and supports individual and team development. 

Teamwork: Contributes positively and collaboratively within the team. 

Clear and Honest Communication: Communicates effectively and transparently. 

Work/Life Balance: Understands and respects the importance of a healthy equilibrium between

professional and personal life.

Education and Qualifications: 

2-5 years of experience in Customer Service and/or Sales, preferably in a B2B environment. 

Exceptional verbal and written communication skills, with the ability to articulate complex

information clearly and professionally. 

Strong organizational, time management, and critical thinking abilities to manage multiple

priorities effectively. 

Proficiency in computer applications, including Microsoft Outlook and Excel, and familiarity with

Business Intelligence tools. 

Demonstrated ability to work collaboratively as a team player. 

Proven ability to multitask and manage a high volume of accounts. 

Excellent grammar and attention to detail in all written communications. 

Willingness to travel for dealer visits and industry events as required. 

Prior experience in the automotive or lighting industry is a plus.